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“Food was good service was terrible”
Review of La Table de Marcay

La Table de Marcay
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Ranked #1 of 2 Restaurants in Marcay
Certificate of Excellence
Price range: $36 - $140
Cuisines: French, European
More restaurant details
Restaurant details
Good for: Business meetings, Romantic
Dining options: Dinner, Lunch, Breakfast, Late Night, Outdoor Seating, Reservations, Seating, Waitstaff, Wheelchair Accessible
atlanta
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Food was good service was terrible”
Reviewed September 20, 2011

The food was great, but they were overwhelmed by the half full room on a Saturday night. Nobody stopped at our table for drinks, menus, or any other reason for 30 minutes after we sat down. Then a harried waiter ran up and said "ok ready to order?". "Not really as we don't have menus, and we'd like a drink first". This elicited an annoyed look and the waiter just walked off. So you can tell where the meal went from there... Food was very good, even though we didn't get the amuse bouche. It appeared the two French groups did get that amuse bouche, so I guess the other 4 tables in our room that were tourists just didn't qualify for the better treatment. Overall, for 200ish Euros, I expected far, far more.

Clearly, we didn't eat there again on the subsequent 3 nights of our stay at the hotel due to this train wreck. All they would have had to do is apologize a bit and work with us, but instead we got massive attitude all night. I guess the lesson is go there on a night other than Saturday, because the other nights we looked in there it was pretty much empty, and the feedback we heard in the lounge afterwards was pretty good.

  • Visited September 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bwlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau_Marcay, Directeur général at La Table de Marcay, responded to this review, October 18, 2011
Dear client,
We take good notice of your claims on Château de Marçay and on La Table de Marçay Tripadvisor accounts. We replied to the last comment of the six posted. Please take a look at “Bwlove” on Château de Marçay Tripadvisor page for our responce. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 reviews from our community

Visitor rating
    50
    31
    5
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cambridge, England
Level Contributor
301 reviews
192 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
“Good food not matched by service and value”
Reviewed August 15, 2011

Chef fairly on the ball and a complex menu arrangement. Staff nice but not organised. Not Michelin quality

  • Visited July 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bigbirdandgrizzly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau_Marcay, Directeur général at La Table de Marcay, responded to this review, October 18, 2011
Dear client,
We take good notice of your claims on Château de Marçay and on La Table de Marçay Tripadvisor accounts. We replied to the last comment of the six posted. Please take a look at “Bwlove” on Château de Marçay Tripadvisor page for our responce. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
394 reviews
309 restaurant reviews
common_n_restaurant_reviews_1bd8 182 helpful votes
“pompous, bland and very old fashioned (not to be confused with traditional)”
Reviewed August 14, 2011

I continue to be amazed how restaurant staff judge their clients...a restaurant such as this in a 4* hotel should know better!...If I can eat at the Savoy Grill, Gordon Ramsay, Hestons Dinner, J Sheeky et al in my jeans and t shirt then I should be able to eat here in my underpants...no questions asked!

The service was slow and disjointed, our waiter could not answer our question regarding the menu but did not go to get someone to find out, we had to wait for our wine to be chilled and the food, although well presented, was generally pretty bland and rather pretentious. My pork medallion was underdone one side so I had to leave it and our caramel crisp was burnt, not caramelised ald left a very bitter aftertaste. I could not be bothered to complain on the night as my French is not so great!

The restaurant also lacked atmosphere for any night let alone a Saturday evening in August.

The people responsible for the restaurant should get out more and experience real fine dining if that is what they aspire to.

Having said that, the Chateau is beautiful and I would go back....but just for a drink on the lawns!

  • Visited August 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank rkjlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau_Marcay, Directeur général at La Table de Marcay, responded to this review, October 18, 2011
Dear client,
We take good notice of your claims on Château de Marçay and on La Table de Marçay Tripadvisor accounts. We replied to the last comment of the six posted. Please take a look at “Bwlove” on Château de Marçay Tripadvisor page for our responce. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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