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“Good for a stopover and we would use again due to the location”

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Hotel Puerta de Bilbao
Ranked #2 of 3 Hotels in Barakaldo
GreenLeadersBronze level
Reviewed August 11, 2012

We stayed at this hotel on the way through to Portugal and back again when returning to Calais. The access to the secure car parking was a real challenge to find (one way system meant you had to travel up the road and come around the back - took us two attemtps with instructions) and the 12 euro charge was really unnecessary. No response to a poorly maintained sliding door (I was the only one in our family that could push it open just!) during our first stay didn't leave the best first impression - reported to reception early on arrival and on leaving. We asked for a more suitable bed/seatee (similar to those in La Rochelle, Novotel with two separate beds are built into the same seatee) to split up our Son and Daughter sleeping together however no options were available when the reception was asked.

Reception staff were very helpful especially when we had asked about the location of our next Novotel booked in Poitners in France and providing a replacement for our TV remote control that didn't work.

The breakfast room was very spacious and there was an excellent choice of options for our family.

Small swimming pool at the rear was not used on our two stays - maybe next time!

Handy MacDonalds within five mins walk from the Hotel if you fancy a change from the Hotel menu.

  • Stayed: August 2012, traveled with family
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Thank ripleytrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovBio, General Manager at Hotel Puerta de Bilbao, responded to this reviewResponded August 13, 2012

Thank you for your comments regarding your recent stay in Novotel Bilbao Exhibition Center. We take in account your appreciations and keep working on improving the quality of our facilities and services. Please, be sure I'll pass your positive comments to the team.

We look forward to welcoming you back to Novotel Bilbao Exhibition Center in the near future.

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115 - 121 of 860 reviews

Reviewed August 7, 2012

We stayed there one night as part of a COSMOS tour, the room was a nice surprise, it was spacious, had a couch and the bathroom had a bath and a separate shower. You can always tell what a breakfast is going to be like by the quality of the orange juice, in this case it was freshly squeezed. The pool was fairly small and the weather didnt make it inviting enough to go in and try it.

  • Stayed: July 2012, traveled as a couple
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1  Thank namel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovBio, General Manager at Hotel Puerta de Bilbao, responded to this reviewResponded August 13, 2012

Thank you very much for your comments regarding your recent stay in Novotel Bilbao Exhibition Center. I am delighted to know that you appreciated our hotel service and facilities.

Once again thank you for sharing your comments with us and we look forward to welcoming you back to Novotel Bilbao Exhibition Center.

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A TripAdvisor Member
Norwich, United Kingdom
31
Reviewed August 5, 2012

Worked really well as a stop over from ferry was easily found by tom/tom lots of shopping nextdoor - including ikea for my daughter. Pool was very refreshing and breakfast was very pleasant. Would definitely use again ( a further review if asked will be provided for return a week later

  • Stayed: July 2012, traveled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovBio, Manager at Hotel Puerta de Bilbao, responded to this reviewResponded August 7, 2012

Thank you very much for your positif comments regarding your recent stay in Novotel Bilbao Exhibition Center. I am delighted to know that you had a nice stay and you appreciated our hotel location, service and facilities.

We look forward to welcoming you back to Novotel Bilbao Exhibition Center very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2012

We stayed here from 30 July to 2 August 2012 and had a very enjoyable stay. The hotel is clean and comfortable. The room was very spacious and the breakfast was extremely nice. The reception staff spoke reasonable English so check in was not a problem, the waiters in the restaurant didn't seem to speak much English so it made being understood slightly difficult but the food was very nice. All in all a lovely hotel and I would recommend it, it is perfect for families, couples and business travellers as they have something for everyone.

  • Stayed: July 2012, traveled as a couple
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Thank Lisa_LTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovBio, General Manager at Hotel Puerta de Bilbao, responded to this reviewResponded August 13, 2012

I would like to thank you for for taking the time to write your comments concerning your stay in Novotel Bilbao Exhibition Center. I am happy that you had a nice stay and you appreciated the service and facilities proposed by the hotel.

I look forward to welcoming you again in Novotel Bilbao Exhibition Center soon.

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Reviewed July 25, 2012

  • Stayed: July 2012, traveled with family
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Thank Veltkamp
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovBio, General Manager at Hotel Puerta de Bilbao, responded to this reviewResponded July 26, 2012

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An Accor traveler
Vaasa
4
Reviewed July 16, 2012

  • Stayed: July 2012, traveled with family
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovBio, General Manager at Hotel Puerta de Bilbao, responded to this reviewResponded July 26, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 15, 2012

  • Stayed: July 2012, traveled as a couple
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Thank ganucheau
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovBio, General Manager at Hotel Puerta de Bilbao, responded to this reviewResponded July 26, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Puerta de Bilbao

Address: Rio Castanos, 2 | Avenida de la Ribera, 48903 Barakaldo, Spain
Location: Spain > Basque Country > Province of Vizcaya > Barakaldo
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Barakaldo
Price Range: $68 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Puerta de Bilbao 4*
Number of rooms: 203
Official Description (provided by the hotel):
Puerta de Bilbao Hotel is located across from the Bilbao Exhibition Centre (BEC), 15 minutes from Loiu airport and 10 minutes from the centre of Bilbao. Easy to reach via the A8 Santander Bilbao motorway, the hotel is 600 m from the train station and close to the MAX CENTER shopping complex. This 4 star hotel is ideal for business or leisure travel and features 203 rooms, 6 meeting rooms, á la carte Restaurant "La Ribera" and a cosy lobby bar. ... more   less 
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Also Known As:
Novotel Bilbao Exhibition Hotel Barakaldo
Accor Bilbao Barakaldo
Novotel Barakaldo
Barakaldo Novotel

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