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“Dont Expect too Much”

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Mutiara Taman Negara
Ranked #1 of 3 Hotels in Kuala Tahan
Reviewed September 8, 2011

I love the great outdoors and Taman Negara (Rainforest National Park) in Malaysia is one of my favourite place to visit when I want to get back to Nature. Each time I would stay at the Mutiara Resort. The accommodations are all wooden chalets built to blend in with the surroundings. The service at the resort is great as the staff are all very friendly and helpful.. very much a village life style, hence sometimes it will be slow and may not come out the way you want it to.
The resort accommodation are all built in chalet style and there are some domitory style of accommodation for the more budget concious. The food is great at the resort. I have to say even though I like the resort, the accommodation is clean but very tired looking and needs a whole renovation works on the room as the rooms are very tired and worn out. Please don't be expecting 4 star accommodation, I would rate it as 3 star only.
If you are going there be prepared that your mobile phones and internet may not work properly as the infrastructure support from the local telecoms is not very good. There is no entertertainment of any sort at the resort at all not even TV in the room but its still a great place to get back to nature. In the evenings, you can see from time to time wild animals wondering into the resort compound and its a wonderful sight...I can't wait for my next trip back there to explore the other parts of Taman Negara

Room Tip: Do stay in the Chalets and not in the standard rooms
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  • Stayed: September 2011, traveled with friends
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Thank Jimmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 - 539 of 1,145 reviews

Reviewed September 4, 2011

The best part of this hotel is the posibility to view wildlife in the tropical gardens. Obviously there is no guarantee, but we saw a tapir,wild boar,monkeys, deer, birds and insects on the premises.
The chalet was large and comfortale with a nice front porch. The AC struggled during the day, but cooled off nicely at night.
NO WIFI
The food is much better than that available on the other side of the river.
Tours are cheaper on the other side of the river.

Room Tip: Higher numbered rooms are a longer walk, but more wildlife
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  • Stayed: September 2011, traveled as a couple
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Thank swelgus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

You arrive at the hotel either by a 3 hour boat ride or by car, the boat to cross the river. The staff were all pretty friendly and the chalet type accommodation made a welcome change from some of the other hotels on our tour of Malaysia. The grounds are really lovely with tropical plants everywhere. The resort is right on the edge of the forest, so night time is really interesting with out the noises! The restaurant is pretty good, but not cheap by malayisian standards, so try some of the floating restaurants across the river for decent food at super prices. The forest is interesting, but don't go expecting to see lots of wildlife - there isn't any! Probably too many tourists. Make sure you take the river trip to the rapids - great fun.

  • Stayed: August 2011
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Thank WorldTravellerTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2011

We stayed in this forest lodge for 3 nights in the 2nd week of May 2011. I and my family were thrilled by the locale - crossing the Tahan at Kuala Tahan (south entrance to Taman Negara) close to the junction of kuala tembeling and Kuala tahan. We were pleased with the first interaction we had at the reception desk - we got a free upgrade to a premier family cottage. The cottage was compact and lovely and my kids loved their bunker beds. The room has got all basic amenities which one can expect in a forest lodge (They do not have telephones, intercoms or any kind of EPABX systems between rooms and front desk / restaurant). You actually have to walk it up in case you need something (according to them it is more eco friendly this way). However I occasionally had cell network.
One of their cottages is converted into a mini market where you get some basic stuff - things you might require during your stay there.

Being vegetarians, we were worried about the kind of food to expect, since it is a remote location. The lodge has only one restaurant ( for breakfast, lunch, snacks and dinner) called Sera. Thanks to the courteous staff, we could get some food customised to our needs (actually to suit my daughters' needs - mainly the small one - 4 yrs old).

The place is full of trekking activities - combined with viewing a wide variety of insects, some uncommon animals like the tapir, huge water and monitor lizards etc. The highlight of the areas is the forest itself - unimaginable variety in flora- "TRULY A PARADISE FOR RAINFOREST LOVERS." infact we found a tapir roaming within the premises. That is when we were told that the lodge is also a crossway for many animals to pass through along the Tahan river!!!
Being a heritage site, the area forests has retained its originality.
Carry a good torch with you.

Do not miss the CANOPY WALK and ride to LATA BERKOH!!!!
Overall: It is a great experience!!

NOTE: As the location is remote, they would do well with another bigger restaurant

Room Tip: Good and compact cottages - with all basic amenities. Remember: no phiones in room; so you need to w...
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  • Stayed: May 2011, traveled with family
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Thank VSM70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2011

We (my husband, teenage son, and myself) wanted to spend a long time in the National park, and hence we had booked 4 nights in a Standard Guesthouse, via the own website of Mutiara Taman Negara.
Upon arrival it turned out that
1) we were given a 'free upgrade' to a chalet but
2) we had to pay 100 RM per night extra for a bed for my son, because the chalet only had 2 beds...
So in the end we were paying quite a bit more than we had planned, but we did get a really lovely chalet, this has to be said: very roomy, nice balcony, fridge, teamaking facilities.
The Hotel restaurant was good, but so much more expensive than the lovely floating restaurants in the village, so we only had breakfast at the hotel.
Breakfast was buffet, and very elaborate, western as wel as Malay stuff.
Staff was friendly, but were forever thinking we were complaining about stuff, when we were only pointing things out ("the monkeys have attacked the housekeepers cart, and are now nibbling on the soap bars")
The hotel organises a lot of outings and trips, but you are better off booking these directly at the park, or at one of the offices in the village, as you get exactly the same deal, but for about 2/3 of the price.

Also we were expecting some hard-core jungle experience, but we hadn't thought the place would be teeming with package-tourist groups on high heels, some of whom were even afraid of butterflies.

We did get to see a lot of animals, one didn't have to go into the jungle to see tapirs, monkeys, monitor lizards, wild pigs, and more, because they all walked right past the chalets.

Stayed: July 2011, traveled with family
2  Thank AldeCoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2011

Had the price been equal to the quality of the accomodation and would the staff have made more of an effort to make us feel welcome this might have been a good experience. Now, all in all it was disappointing and we wouldn,t recommend Taman Negara and certainly not the Mutiara Taman Negara. We were in a standard guestroom, two nights for 600 RM is fairly overpriced. Overall impression: bare necessities are available, coffee and tea making facilities, the room was not clean. Toilet was leaking. Hard bed, small synthetic pillow. Aircon and noisy fan. Hot water from the shower works but the taps don't give hot water. Internet at the reception; 2 computers, minimum rate is 10RM for half an hour. In the room no telephone, no TV. To reach the hotel you have to take a small boat which doesn't always operate due to low water. It costs 2RM. The hotel can be reached after climbing quite a few staircases. The restaurant;when you enter there's a sign that says: "wait until you're seated". This might take a while. Actually it could be that there are just two or three tables occupied in the reasonably large restaurant but you''ll still have to wait for maybe ten minutes or more before domeinen shows you to your seat. Food is tolerable but way too expensive. The staff in the restaurant are unfriendly (most of them) don't smile, mostly walk about the place like they don't want you there. About the 'jungle': we aten't very experienced jungle goers but this certainly wasn't the most exciting jungle we've seen. The canopy walk was ok "shooting rapids and meeting the Orang Asli" was not what we expected. Bring your own water. Overall; if you're looking for jungle you won't find it here. The Mutiara Taman Negara: totally overated and overpriced.

  • Stayed: August 2011
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Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2011

Keeping in mind that the Mutiara is right in the Rain Forest, and it is amazing. Its a large-ish resort of jungle-like chalets. We arrived in the afternoon and got the river taxi across (The Mutiara is the only hotel actually in the Taman Negara) and after hauling our bags up the steps to the reception (and then walking about 500m to our chalet) we found nice, cozy rooms that were clean but were in need of a refurbishment. The rooms are very tradtional and quite dark with dark wood interiors. The bathroom is a bit dated and the showers arn't good but you have to remember all of this is right in the middle of nowhere. The restaraunt serves a good breakfast but failed a bit for the evening meal, half of the dishes were sold out for some reasons. There are a few walks to do from the resort, but for the most part you'll have to zig zag your way across the river to the local village where there is a little but not much more to do.
A few things to keep in mind are that the rooms are not really sealed and you may encounter a few insects so watch out, and also in this part of Malaysia almost everyone is Muslim and on a friday a lot of the attractions are closed and the restaurant seemed under-staffed because they were all off praying at the local mosque.
All in all its an incredible original resort that makes the most of its surroundings but is need of a spruce up!

  • Stayed: July 2011, traveled with family
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Thank pawpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mutiara Taman Negara

Address: Kuala Tahan, Kuala Tahan 27000, Malaysia
Location: Malaysia > Pahang > Jerantut District > Kuala Tahan
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 3 Hotels in Kuala Tahan
Price Range: $24 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mutiara Taman Negara 3*
Number of rooms: 103
Official Description (provided by the hotel):
Mutiara Taman Negara Resort, PahangDiscover the wonders of an ancient forest at Mutiara Taman Negara. Pitch tent or check-into this forest reserve and bask in the natural surroundings of the Taman Negara park. Mutiara Taman Negara, an eco-tourism Resort that offers a variety of accommodation types promises guests this unique experience with basic amenities and sufficient modern comforts. A virgin jungle expanse covering 4,343 square kilometres, Taman Negara was established in 1939 and is the largest park in peninsular Malaysia reputed to be The Best Kept Tropical Rainforest, thanks to its protected status. With minimal damage to this special ecosystem, Mutiara Taman Negara is dimly lit to avoid scaring off wildlife and conserves energy. Everything used is biodegradable and all the wooden chalet interiors are made of natural produce. Guests at Mutiara Taman Negara will wake to the drone of cicadas, the chirping of bird species new to them and a myriad of other unfamiliar sounds that form a consistent cacophony unique to rainforests. You will begin their adventure at your door step or veranda which makes a perfect perch especially for nocturnal sightings. Sighting wildlife outside the chalet is a norm and the fruit season attracts the most number of wildlife, from the mischievous long tailed macaques, the beautiful chestnut-breasted malkoha and the thorny porcupine to the gentle slow loris. The ancient life forms that blanket Taman Negara are impressive and during each visit, Mutiara Taman Negara gives its visitors the opportunity to glimpse at the flora and fauna species estimated at 10,000 plants, 150,000 insects, 25,000 invertebrates, 675 birds, 270 reptiles, 250 freshwater fish and 200 mammals. Some of the flora and fauna found in Taman Negara are rare or indigenous to this country. If you are not travelling with a group, you can plan your trip to Mutiara Taman Negara well before you arrive or enlist the help of guides at the Park Centre. Things to do at Mutiara Taman Negara include river cruises, guided walks, bird watching, fishing, swimming by waterfalls and night safaris. The world’s longest suspended canopy walk is the most popular activity in this rainforest and you have to be prepared to queue for a while. Secured 40 metres above the forest floor, visitors have a good vantage point from here and if lucky, you can sight some curious animals. The only people who are allowed to hunt and forage are its original inhabitants, the Orang Asli people who still live a nomadic lifestyle. They farm, fish and hunt in the park and nowadays play host to curious visitors armed with flashy cameras. The women may shy away but the men folk can put on a show with some advance notice. Travelling to Mutiara Taman Negara, guests can either do the four hour scenic drive down or board a coach from a designated location in Kuala Lumpur for a 3 hour drive down followed by a 3 hour boat trip down river ... more   less 
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Also Known As:
Mutiara Taman Negara Hotel Kuala Tahan
Mutiara Taman Negara Jerantut
Mutiara Taman Negara Hotel Jerantut

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