Ok ish hotel in a nice location. However the food in the restaurant was very disappointing. We went for the more expencive menu at 36 Euros as we were treating ourselves. The main course was very bland and had no taste. We were so disappointed that we did not eat it and complained. Nothing happened even though the waiter said he would go and speak to the chef about it. No apology and no replacement .We were most surprised when we were simply served our cheese. I was then given a piece of blue cheese which was just the end of the cheese and I had to ask for some more. Could not believe i was being served with the end of the cheese. If it had been in my fridge at home i would have thrown it out.
Was hoping for a good pudding but the pastry was stale the fruit was not fresh and the only taste was from some ice cream. We both could not be bothered to try and force our way into the pastry.
Instead of apologising and offering an alternative the waiter was quite argumentative and defensive and said 12 other people had eaten what we had and no one had complained. A lot of the guests were English and one thing he should learn is quite often English people do not complain. For a menu Gourmand at 36 Euros you would expect something extra special and of very good quality. I explained that I have in fact eaten better plat du jours at 10€50.
It's the first time in 11 years of living in France that I have left a restaurant still feeling hungry, having in essence only eaten a starter and a bit of cheese - for 36€!
To top it all off when we checked out they tried to overcharge us for the room.
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- Also Known As:
- Le Puits Dore Richelieu