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“What a waste of money.”
2 of 5 bubbles Review of Le Puits Dore

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Le Puits Dore
Ranked #1 of 2 Hotels in Richelieu
Niort
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“What a waste of money.”
2 of 5 bubbles Reviewed August 26, 2011

Ok ish hotel in a nice location. However the food in the restaurant was very disappointing. We went for the more expencive menu at 36 Euros as we were treating ourselves. The main course was very bland and had no taste. We were so disappointed that we did not eat it and complained. Nothing happened even though the waiter said he would go and speak to the chef about it. No apology and no replacement .We were most surprised when we were simply served our cheese. I was then given a piece of blue cheese which was just the end of the cheese and I had to ask for some more. Could not believe i was being served with the end of the cheese. If it had been in my fridge at home i would have thrown it out.

Was hoping for a good pudding but the pastry was stale the fruit was not fresh and the only taste was from some ice cream. We both could not be bothered to try and force our way into the pastry.
Instead of apologising and offering an alternative the waiter was quite argumentative and defensive and said 12 other people had eaten what we had and no one had complained. A lot of the guests were English and one thing he should learn is quite often English people do not complain. For a menu Gourmand at 36 Euros you would expect something extra special and of very good quality. I explained that I have in fact eaten better plat du jours at 10€50.

It's the first time in 11 years of living in France that I have left a restaurant still feeling hungry, having in essence only eaten a starter and a bit of cheese - for 36€!

To top it all off when we checked out they tried to overcharge us for the room.

Room Tip: Rooms at the front very noisy and tiny shower room
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank AndrewNiort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
australia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed July 29, 2011

Olivier has done a fabulous job with his outdoor patio dining in the square of the "ideal Cite" built by Cardinal Richelieu. Cousin Al had a few problems getting up the stairs to the first refurbed rooms 2 years ago, but this year things are really on the move. Even the workmen gutting the 400 year old wing next to the city gate, were cheerful and not too noisy. It is hard to find a good cuppacino, as most of the local bars serve a chantilly mousse instead of froth, but his is the exeption. We are so thrilled that Olivier's consistent quality and the ongoing development of Museums and tours in the village make family trips a real delight

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank megaustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed April 27, 2009

This hotel is a very old building that has been kept in good condition but the design leads to compromises when it is used as a hotel. The staircase is exceptionally narrow. The room we had overlooked the square and was comfortable but the bathroom (really a corner of the original room) was badly designed. The toilet was directly behind the door meaning that the bathroom door could only be opened half way. It would be impossible for overweight people to even enter the bathroom.
Richelieu is worth seeing but it would be better to stay in Chinon and make a day trip to Richelieu.
Overall not recommended unless you really want to stay in Richelieu and are of slim to normal build!

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MelbourneRoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Puits Dore

Property: Le Puits Dore
Address: 24 Place du Marche, 37120 Richelieu, France
Location: France > Centre-Val de Loire > Indre-et-Loire > Richelieu
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Richelieu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Puits Dore 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Le Puits Dore Richelieu

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