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“Disappointed”
Review of Buffalo Grill

Buffalo Grill
Ranked #7 of 9 Restaurants in Deols
Cuisines: American
Restaurant details
Reviewed January 9, 2019 via mobile

After driving from the UK towards the south of France my partner and I stopped at hotel in Chateaux Déols. We decided to go out for an evening meal and chose to use the buffalo grill. As we approached the entrance we were met with an over flowing ash tray, lights around the car park were broken and it looked unmaintained. Still we were hungry and thirsty and decided to go in . We entered a completely empty restaurant thinking we would at least get good service. After being shown to the smallest table possible at the back of the restaurant we asked if we could move to a table near the window , which would also make the restaurant look busier for other potential customers ( basic business practice) . Our waiter was not enthusiastic , he seemed bored or even put out by our visit.
We placed our drink and meal order then waited approx 15 mins to get our drinks brought over . One of the 2 beers was warm ! . Not really acceptable as it was a basic drink, we approached the waiter and he begrudgingly replaced it with a fresh cold one.
We had ordered a burger but did not get asked how we wanted it cooked so when it turned up it was slightly bloody. The chips that came with the meal were so badly cooked that you could only eat half of them. We ordered 2 desserts that were very good .
The atmosphere in the restaurant was depressing as was no music playing until the dessert had arrived. The only noise in there was the sound of the computer fan that was whirring away.
We didn't get asked if we wanted anymore drinks although our glasses were empty during the main course. We never got asked if we had enjoyed our meal or anything else, so we left the restaurant as soon as we could regretting that we didn't just go into the MC Donald's that was situated directly opposite our hotel.
We understand about business, there are lots of restaurants to choose from in this area. On many levels this is one to avoid.
Having said this I have eaten in several buffalo grills before and they have been much better.

Date of visit: January 2019
Thank wickedwayne1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 217 reviews

Reviewed July 18, 2017 via mobile

Been coming to France for years but this is the first time we have eaten in a Buffalo Grill.

It's very typical of an American type diner, steaks and burgers are a plenty plus other options.

You get a good choice of food though! Didn't have desserts but the menu looked good.

Free salad to start and some free popcorn.

Steaks cooked to liking which is always a good start. Large portions and hot.

Service was very good and service with a friendly smile. Made very welcome.

Free wifi is available.

Will certainly be visiting again.

Date of visit: July 2017
Thank craigbelper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2017

We had a pleasant meal which was well presented.
Prices were reasonable and the service was excellant.

Date of visit: May 2017
Thank Derek D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2017

Although I have been to France many many times and seen these places everywhere this was my first visit. Run as an independent franchise the quality of the food and service was excellent, albeit it was very quiet as only 5th. A short walk from the Ace Hotel where we were staying this is a good Pit Stop.

Date of visit: April 2017
Thank Jan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2017 via mobile

The staff make the experience special!
The food is good and cooked how you ask!
The staff are more than happy to speak English and provide English menus but are more than willing to help with your french ordering skills!
Good value for money eatery.

Date of visit: December 2016
Thank stuartc20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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