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“Fab time had at Premier Inn Burgess Hill”

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Premier Inn Burgess Hill Hotel
Ranked #1 of 1 Hotels in Burgess Hill
Certificate of Excellence
Southend-on-Sea, United Kingdom
Level 1 Contributor
1 review
“Fab time had at Premier Inn Burgess Hill”
Reviewed November 29, 2012

Would like to say that my stay here was really good, Staff were friendly and helpful.

The welcome was very good. Nick was very helpful and advised us that Crawley had a good shopping centre.

Would recommend this Premier Inn to stay at. The room was immacutely. We had to change rooms are we needed a family room, and I had booked a double room. Nick was very helpful

  • Stayed November 2012, traveled with friends
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Helpful?
Thank Carole62395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
Leicester
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 29, 2012

For work I have to stay in all types of hotels - this has to one of the most comfortable. Rooms well equiped, with flat screen TV's, Massive beds and fantastic bathroom. Also, the attched restaurant was well priced and served a most impressive breakfast. All in all 10/10. Premier Inn outshines Travelodge everytime!

Room Tip: Never had a bad room here
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  • Stayed November 2012, traveled on business
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Helpful?
Thank GlenLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Llandudno, United Kingdom
Level 6 Contributor
180 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed November 27, 2012

We have stayed at a number of Premier Inns and this one must ranks among the best. This is a new building, ideally located with good parking. Our initial room had a strong smell of cigarette smoke but we raised this problem with reception and we were moved, without any fuse, to a much fresher room on the first floor. This room was comfortable, quite and spacious.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank Silverfox468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estepona, Spain
Level 5 Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 22, 2012

This is the nicest, cleanest and most quiet Premier Inn we have ever stayed in - obviously a lot to do with the fact that it's pretty new. Rooms are large and everything is eco friendly. Staff were excellent - very helpful. The computer had just crashed as we arrived and we could not access our rooms so were given free drinks in the bar with free internet while they sorted out the problem (which they managed in a matter of 15 minutes or so) and even took all our (heavy) suitcases up to the rooms before giving us the keys. Would definitely stay here again if we are in the area.

  • Stayed October 2012, traveled with family
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Helpful?
Thank DolphinEspana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
244 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed November 16, 2012

This is a new, clean, quiet Premier Inn, ideal for those who have a car and do not want to pay exorbitant parking fees. The car park area is huge and never full. Excellent value for money, as it is not very far from Brighton. Very friendly staff, too. Lots of sockets, so you can work on your laptop, charge your phone and boil water at the same time, which is not the case with many hotels. The only drawback is that windows do not open, and there is a smell of disinfectant in the hallways. But overall, this Premier Inn deserves a FIVE.

Room Tip: Ask for a room on the second floor (top floor).
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Smokedeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worstead, null, United Kingdom
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 13, 2012

We have stayed in many premier inns without complaint ! The rooms were as expected but not ready when we arrived . Our real complaint is with the breakfast in the beefeater , we stayed over the weekend . On the sat and sun morning The restaurant was full of people coming from outside the hotel, consisting of huge groups, ,on arrival most of buffet items had run out .and waited ages for things to be topped up ! waited nearly an hour for cooked items and things missed off ! The people from outside were taking huge amounts of food drinks and most left unused on table at end ! No set area for hotel residents

  • Stayed November 2012, traveled with family
    • Value
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    • Rooms
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Helpful?
Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Naina - Social Media at Premier Inn Burgess Hill Hotel, responded to this review, November 19, 2012
Thank you for your review.

At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants.

We sincerely apologise that on this occasion we failed provide this. Please be assured that your comments will be duly followed up by Customer Services and the Management Team at this hotel.

We hope to welcome you back to Premier Inn in the future.

Naina

Social Media Team,
Whitbread Hotels & Restaurants
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 7, 2012

Excellent hotel. Everything clean and comfortable. Didn't have any problem with noise, in fact we thought the hotel was very quiet. Staff friendly and helpful. Had breakfast at the Beefeater grill which was lovely and good value. All in all, a very pleasant stay and have already booked to stay again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank salewit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Burgess Hill Hotel

Property: Premier Inn Burgess Hill Hotel
Address: Charles Avenue, Burgess Hill RH15 9TQ, England
Location: United Kingdom > England > West Sussex > Burgess Hill
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Burgess Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Burgess Hill Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
You get more than just a warm welcome at the Premier Inn Hotel Burgess Hill, one of the most eco-friendly hotels in the UK, located in Burgess Hill Business Park. In fact lying midway between London and South Coast on great rail and road routes, you're spoilt for good things to do. Many guests jump at the chance to go to Hickstead Showground, world famous equestrian venue. Others buzz down to Brighton with its fabulous shops, entertainment and history. Whatever you do, round things off with tasty fare at the onsite Beefeater, before taking to your spacious room and super comfy bed. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions Exit M25 J7, join M23, continue forward onto A23. Branch left for Burgess Hill A2300. At roundabout take 2nd exit onto A2300. At next roundabout take 4th exit onto A273. Go straight across 3x roundabouts and at the 4th (Tesco) take 1st left and the hotel is on the 2nd left. Transport and local information: Gatwick Airport 20 Miles Burgess Hill Train Station 1.2 Miles Local Bus Stop 0.4 Miles Brighton 11 Miles ... more   less 
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Also Known As:
Premier Inn Burgess Hill Hotel Burgess Hill

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