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“kept to their promises”

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Premier Inn Burgess Hill Hotel
Ranked #1 of 1 Hotels in Burgess Hill
Certificate of Excellence
northants
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“kept to their promises”
Reviewed April 26, 2011

Family rate could be a little cheaper compared to a standard room. Other than this, could not fault any aspect of the staff, rooms, services available.
Highly recommended.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank missymiss79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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447 reviews from our community

Traveler rating
    225
    143
    55
    13
    11
See reviews for
157
147
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79
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Strathaven, United Kingdom
Level Contributor
57 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed April 4, 2011

I've been in a few Premier Travel Inn's and you always get a good base level.Sometimes you get lucky-the one in Burgess Hill is the lucky one.Its brand new, 30 mins from Gatwick and the same from Brighton. It has a cracking Beefeater beside/attached to it (meals and drinks are very reasonable), a Tesco across the road and loads of car parking.Its very quiet and the rooms are big. The A/C is a wee bit noisy but its above the main door and it never kept me awake-nowhere as bad as the other poster suggested.Bathrooms are good (management-pressure could be a wee bit stronger in the shower).I didn't hear anything from any other residents.Staff are pleasant, they look like they enjoy being there, it has Wi-Fi but you need to pay for it-PTI are good but little extra's like even the first hour free of Wi-Fi for each resident (or registered PTI users?) would be a great touch.
All in all, I would highly recommend this hotel and say its one of the best I've every stayed in.Put it this way, I was at the Open Championship Hotel at Carnoustie a few weeks ago, meant to be 4/5 stars, and this little gem beats the pants off it. Use it!

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cabsandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 15, 2011

The good bits - A warm welcome, everything is new and shiny, great bed and bedding, good lighting. No phone, which maybe isn't the end of the world but it meant I had to go down to reception when i needed to ask something, and that was a pain as I had to get re-dressed. Decent hairdryer, good television and freeview channels (great reception). Blackout curtains keep out the morning sun. Excellent consideration given to lone women guests in terms of safety. Bad points - thin, mean towels (I am fed up of being told this is for the good of the planet because it's less to launder...it's just cheaper for the hotel, be honest about it). No grab rails in shower, lighting around mirrors was really odd, and harsh...no good for putting on make-up. These are just minor niggles though...the biggest let down was the noise of the air conditioning. They seem to have some eco-friendly positive ventilation system...the windows are sealed and so you have one of these building-wide systems that push air into every room at all times. Guests can't switch it off. And it is like sleeping on an aeroplane, with a loud background 'whooshing' sound all the time. Such a shame, because premier inn have worked hard to get these rooms comfortable.
I'd still recommend it...but will take earplugs next time.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bubblebooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Burgess Hill Hotel, responded to this review, January 18, 2011
Thanks for your review we are pleased that overall you enjoyed your stay with us and were looked after by our Team here. We are however disappointed that you were disturbed by the air conditioning during your time with us, please be assured that your comments will be duly followed up by the Management Team at our hotel. Thank you for taking the time to review your stay, as feedback such as yours is very much appreciated in our endeavour to improve standards and meet all our customers requirements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, England
Level Contributor
290 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed January 2, 2011

Newly opened so everything was pristine, but it's designed for the job, everything you need but none of the stuff you don't use but have to pay for anyway. The welcome was friendly, the rooms are a decent size and they have 5 foot wide beds. very comfortable. Bathrooms are adequate although the bath was narrow and there was nothing to hang on to if you had a shower, bit dangerous. Beefeater restaurant off the lobby with a bargain breakfast (under £8) and hot food was freshly cooked although this may change if the hotel gets busy. Couple of points to note, there is no phone in the room (not surprising nowadays), there is no loose soap in the bathroom (dispensers over the sink and the bath), towels are a little thin though adequate. Good to have decent air con in this class of hotel. Handy for the Victoria Industrial Estate and Burgess Hill town centre, also worth considering as a base for visiting the South Downs or even overpriced Brighton. At the regular rate it's good value, if you get a good offer (ours was £29/room/night) it's unbeatable.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank manofekent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 6, 2010

We stayed in a family room for one night only. Great value for money, very clean, hot shower, good service, great food. Good value for money. Very impressed.

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faye E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Burgess Hill Hotel

Property: Premier Inn Burgess Hill Hotel
Address: Charles Avenue, Burgess Hill RH15 9TQ, England
Location: United Kingdom > England > West Sussex > Burgess Hill
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Burgess Hill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Burgess Hill Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
You get more than just a warm welcome at the Premier Inn Hotel Burgess Hill, one of the most eco-friendly hotels in the UK, located in Burgess Hill Business Park. In fact lying midway between London and South Coast on great rail and road routes, you're spoilt for good things to do. Many guests jump at the chance to go to Hickstead Showground, world famous equestrian venue. Others buzz down to Brighton with its fabulous shops, entertainment and history. Whatever you do, round things off with tasty fare at the onsite Beefeater, before taking to your spacious room and super comfy bed. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions Exit M25 J7, join M23, continue forward onto A23. Branch left for Burgess Hill A2300. At roundabout take 2nd exit onto A2300. At next roundabout take 4th exit onto A273. Go straight across 3x roundabouts and at the 4th (Tesco) take 1st left and the hotel is on the 2nd left. Transport and local information: Gatwick Airport 20 Miles Burgess Hill Train Station 1.2 Miles Local Bus Stop 0.4 Miles Brighton 11 Miles ... more   less 
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Also Known As:
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