The arrival to the hotel is impressive, but that's it. The service in check-in was slow and I avtually had to wait to get a room even though my arrival was around 4pm and room booked couple of weeks before.
The room was dirty and outdated. The door was broken so that even the staff members were strugling to open it. The bathroom had hair in the bathtub and shower looked uninviting and dirty as well. The wall tiles were falling off. The tv channels mostly didn't work and you had to re-login to the internet constantly.
In the morning it took 10 minutes to walk to the breakfast. Not really something you want to do on business trip. My room was located so that I had to go outside to access the breakfast room part of the hotel. They didn't seem to have enough food for everybody so lot of trays were left empty or collected away once finished.
I wish I never need to stay in this hotel again.
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- Also Known As:
- Palace Of The Golden Horses Hotel Sri Kembangan
- Palace Golden Horses
- Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor