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1 - 6 of 546 reviews
Reviewed September 2, 2017

We got robbed during the first night, (well first hours technically) of our stay in this hotel. Someone having a copy of our key entered in our room and stole our 3 computers, jewelry, documents, house keys and other personal things. We have the strong feeling that it was someone working in the hotel who saw us arriving and saw us going out for dinner. During the same night other guests of the hotel got robbed as well.

Since we got robbed a few hours after our arrival, we had no time to use our spa access or to enjoy our vacation. Moreover knowing that someone with bad intentions could enter our room anytime we didn't feel safe at all and couldn't wait to leave. We actually cancelled our trip and went back home...

Date of stay: August 2017
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Silvi_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2016

having read the reviews after we booked I thought..oh no..but we were pleasantly surprised..The Hotel is in the process of being updated, some areas have been painted and some are in the process of being painted.. It appears all areas are wheelchair suitable, with lifts too most floors and large flat areas..I didn't ask for a disabled room so therefore don't know if they have them..I struggled too get in the bath for a shower' and put a towel on the bath floor too stop me slipping....The dining room looks freshly painted and new aircon was being put in..The breakfast was excellent and the best morning was when the chef was there cutting fresh fruit pots..dinner in the evening was varied but seemed too lack flavour some nights..but being a thalasso Hotel maybe a bit light on Salt...The Bar Area was not very well stocked and feel that more could be made of that..we didn't use the Spa facilities so cannot comment..the main outside pool was very clean as were the terraces and the room.. we did pay for an upgraded room but not sure we had one..it was clean and comfortable and had aircon...it did say that they are in the process of painting the rooms etc.. the waiting staff were exceptionally friendly as were reception..so over all not bad

Room tip: away from the road and with aircon.. sea view
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Maryloyettes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2016

The hotel entrance is far from welcoming. Only space for 1 car to unload the luggage and the a long wait at reception with only one couple in front. A 5 minute + check in procedure.
The room provided a small terrace with an excellent view over the bay and town, otherwise clean but basic. Beware of the wc, anybody tall will bang their heads over the water heater situated directly over the toilet. No shower curtain.
We did not use the Spa facilities.
A large pool divided into two sections with one side used by length swimmers. Water at a very acceptable temperature although the salt/chemicals resulted in stinging eyes.
The continental breakfast was good, note only scrambled eggs as a warm dish.
Dinner was a disgrace, even the apple tart a French classic was inedible. No ice bucket for the white wine, food overcooked.
For the price a disappointing exprience

Date of stay: March 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank stillworkingat68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2015

I read the reviews on RCI website and it helped me to be prepared for the experience.
It was a nice experience since our purpose was - health. There was everything that we could think of in terms of treatments, swimming pools, sauna, steam room, nice staff, good food in the restaurant, and add to this beautiful area, nice weather, beach just 200 meter away

Room tip: all the rooms have a view of the sea, nothing to spare in the rooms
Date of stay: September 2015
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Onego0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2015

Sea water pool is good, food is really good, we booked a week "zen" which included 4 massages booked together as half day (they gave us our planning on arrival and you can swap things around), a day, 6 nights 5 days treatment half board, for less than £1000 for the week.
Sea view room, and the location outside the hotel is really great, so you can enjoy the Med, the pyrenees, walking, the "outdoors".
Definitely helps if you speak French, the hotel bar was closed every afternoon but we went to local villages instead, definitely no luxury but average.
We asked for a kettle for our room which we got overnight,
Bathroom dated, but overall clean, some staff more pleasant than others ..
Overall the hotel needs some tlc and the spa needs some warmer special touches for sure ... Enjoy Collioure !!

Room tip: Room 4004 has a good view
Date of stay: April 2015
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Fabou1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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