I had previously arranged with the owners before our arrival that we would be arriving early and they said that was fine and that our room MAY be ready for us to go into which we were very grateful for, however we understood that this wasn't a guarantee. so imagine our surprise when we did arrive and were given a very cold reception from the owner, we were told we were far too early and so we made our way to the 'games room' to wait with the kids and dogs. Two staff members came in and gave us dirty looks so we decided to go find the local pub advertised to get out of the way! when we came back we were given our keys and a quick 'show around' the room by a very grumpy owner. we had pre booked our dinner with them that evening and went back to the restaurant, the dogs had to stay in the car as they weren't allowed to stay in the room. the owner of whom I had be having contact with via emails over the weeks before our arrival and who i thought i had a nice rapport with completely ignored me and didn't even introduce herself.. how rude!
The room we had was extremely outdated and lots of flies were flying about. it smelt damp and old!
We 'saw' the owner throughout the four days we were there but they never spoke to us!
I have never met such ignorant people, the whole place needs refurbishing, the grounds and swimming pool were a mess and the owner only clean up the garden and grounds on the day we were leaving!
We left 3 days early, would we recommend it? NO
You need to understand that you will have to travel at least 10 miles to any decent shop or town, not suitable for teenagers, the infirm, the young, old or dogs! in fact I don't know who it would be suitable for because the owners certainly give the impression they don't want you there.. horrid horrid 'holiday'.
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