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“Never Again!!”
Review of Melia Atlanterra

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Melia Atlanterra
Reviewed June 26, 2013

This hotel needs a total makeover. We paid 190 to have a premium sea view and we had a bit of a sea view plus a view of a concrete roof, the bedroom terrace was small and had no flowers just dead weeds.

Wi fi was suppose to be gratis in the rooms but hardly ever worked and caused so much frustration we gave up in the end.

We have been to many hotels around the world and this rates now as one of the worst. We informed the hotel by email of the problems we have encountered and they to date have not even bothered to reply or acknowledge receipt of.

  • Stayed: June 2013, traveled as a couple
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1  Thank beverleehills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ana p, Guest Relations Manager at Melia Atlanterra, responded to this reviewResponded July 4, 2013

Thank you for taking the time to write a review.
Your feedback is an opportunity for us, as they help us to improve. We would like to inform you that all comments are considered and studied by the department of Guest Experience.

We are very sorry that your stay at Meliá Atlanterra has not been a pleasant experience and once again, we thank you for your comments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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49 - 55 of 1,184 reviews

Reviewed December 10, 2012

Car parking expensive but a must due to congestion on the road. Room excellent and staff very good but we stayed for 3 nights towards the end of the season and to be honest it felt like it on evening three when the choice of menu was a bit limited. The pool though was really good and the breakfast excellent especially the made to order omelettes.

Room Tip: its worth paying for a pool view especially at the end of the season as some of the rooms facing roo...
  • Stayed: October 2012, traveled as a couple
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Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

I stayed here for two nights in a Junior Suite and was more than pleased with the room, the proximity to the sea and the lovely swimming pool. There were however some disappointing features and I list them as under :-

1. I was charged for using the car park 11.5 euros per night and was not forewarned of this.
2. The dining room was alive with screaming uncontrolled children on the first night of our stay.
3. It is the only hotel in Spain that I have visited where tablecloths are not used on the tables.
4. The dress code in the dining room is " come as you please " with the majority of guests at dinner electing to wear shorts.

Stayed: September 2012, traveled as a couple
Thank Trevordunco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

We stayed here for a short 3 night break with the family; the reception desk was the only dissapointment, in that they were not quite efficient, nor did they even have any information on the weather, the quality of the seawater,the tides ( they referred me to a man cleaning the floors who luckily was more informed...). The rooms were large and comfortable; although ours got invaded by ants...The pools were excellent, the food was good in the evening ( although a bit limited in choice), and really outstanding at breakfast. Service always with a smile and very efficient and thoughtful, really impeccable.All in all a most enjoyable and relaxing stay.

  • Stayed: September 2012, traveled with family
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Thank rik h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2012

We had a lovely stay here and found the facilities were very good. The hotel is basically a resort with several blocks of rooms, our balcony looked into a court yard of other rooms but I imagine that the opposite side would have had views of the beach. The room was nice and very clean with good air conditioning. The main pool is massive and there was a smaller more quiet pool as well, the hotel was literally on the beach so no need for the pools anyway. All the staff were very friendly and helpful. The breakfast buffet was massive and varied resulting in us both eating far too much everyday! We only ate one evening meal in the hotel in the pizzeria which was a lovely setting. Aside from that we drove into Zahara and ate in the very good local restaurants, the drive wasn't a big deal about 5 mins and parking was easy even in August; if you want to drink in town there are lots of taxis available. Everything in the hotel shut down about 11 so town was far more lively. As mentioned you have to pay to use the hotel carpark but the surrounding area is safe and there is plenty of parking available, I don't think we had to walk further than 3 mins ever. I would recommend this as a quiet hotel to spend a few days as a couple anything more may get slightly boring or a place to take a young family for a week as there are lots of activities for kids. The only downside for me was the nagging feeling i was getting ripped off every time I wanted to use one of the hotel's facilities e.g. having to pay 10€ for a hotel sun umbrella on the beach. The solution to this was to make the effort and explore the surrounding area.

  • Stayed: August 2012, traveled as a couple
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1  Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

Stayed there for 4 nights with my girl friend on a round trip through Andalucia.

Hotel is located in suburb Atlanterra, c. 4 km from Zahara. Location has pros (close to not so crowded part of beach) and cons (any decent restaurant can only reached by cars or 45 min walk).

Check in was a mess, at 2pm on a Saturday obviously we arrived during peak time, but then there were only 2 people at reception doing the check in, requiring c.15 min per person. At checkin we asked for a nice room, and were offered an upgrade for 14 EUR a night, which turned out to be a good deal, got a nice 3rd floor room towards pool with sunset view, quite nice in combination with the balcony.

Inherent challenge at this type of hotel is that you have an immense level of noise around the pool from 10am to 8 pm - but, alas, we spent most of our time at the very beautiful beach.

Hotel offers you to sign up for Media membership card at checkin and promises you all kind of benefits, some of them true (e.g., 50% discount on breakfast), some not true (1h free internet per day -- not true. We spend 30 min arguing with reception staff when we wanted to use it, but they just pretended they had never promoted it, which clearly they did when we checked in).

Breakfast was ok-ish, clearly designed to feed a large number of hungry families, therefore not lacking quantity, but certainly quality in presented food.

Overall - mixed experience, probably best recommended for families with small kids that want to have the complete package without worrying too much. Not sure I would recommend to anyone traveling without family.

Room Tip: ask for 3rd floor pool and sunset view.
  • Stayed: July 2012, traveled as a couple
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Thank ramakrishna101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2012

Stayed here three nights with my family while travelling in Andalucia. Nice hotel with large rooms and clean big pool. The restaurant is excellent and I recommend the half-board option.

  • Stayed: July 2012, traveled with family
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Thank Karl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Atlanterra

Address: Bahia de la Plata, s/n, 11393 Zahara de los Atunes, Spain
Phone Number:
Location: Spain > Andalucia > Costa de la Luz > Zahara de los Atunes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Zahara de los Atunes
Price Range: $104 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Atlanterra 4*
Number of rooms: 285
Official Description (provided by the hotel):
Melia Hotels International present Melia Atlanterra, is located right on the beachfront with direct access to the beautiful beach of Bahia de Plata in Zahara de los Atunes, Cadiz (Andalucia). In this authentic Andalusian palace guests can enjoy a wide range of facilities such as the grand lagoon-style pool with two built-in whirlpool baths, an aquabar, a family pool, a children’s pool, a heated pool, 2 tennis (*) and 2 paddle tennis courts (*), fully equipped gym. SPA (*): Turkish bath, sauna, massage cabins and beauty salon. There are also spacious dining areas serving excellent Mediterranean and international cuisine for all tastes and preferences. Also beautiful patios, spectacular gardens, Arab style fountains and lush vegetation. Spacious and bright rooms, distributed in a main building and six Andalusian patios. Fully equipped, with individually controlled air conditioning/central heating (depending on the season), functional work space with Free (Wi-Fi Internet) and plug for laptop, large desk with chair, TV with more than 30 Spanish and international channels, telephone, Hairdryer, Magnifying mirror in the bathroom, safe, minibar (*), comfortable bathroom with a complete set of Melia bathroom amenities Melia Atlanterra is the ideal choice for sharing a unique stay with your friends, couple or family. Enjoy the summer months with a great entertainment programme during the day and in the evenings, in which both children and adults will find something to do. Private car park for exclusive use of guests (*) Come and enjoy the best sunsets in the Costa de la Luz. (*) With charge ... more   less 
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Also Known As:
Melia Atlanterra Hotel Zahara De Los Atunes
Melia Hotel Atlanterra
Sol Melia Atlanterra

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