If you are looking for a simple place to stay and relax on the beach this is it. If you are expecting amazing food and fancy fixtures - this is not the place. The reviews are mixed because of expectations and traveller savvy (in my opinion). The staff were very friendly and happy to help whenever they could. The food choices and access to food is limited. 24-hr snack bar or something like that was advertised, but that wasn't the case. There was a poorly run snack-shack open for about 4 hours that could get you grilled cheese (or ham and cheese) a hot dog or a burger. But the staff that was running that was also in charge of about 3 other things so it wasn't always manned. The a la carte restaurants were great, and I was told that when the resort isn't busy it is possible to book an a la carte more than once (no matter what your all-inclusive my include). The resort is getting a bit old and slightly run-down, but again keep expectations in check.
Okay to the best things - the beach, the beach, the beach and the beach, maybe the water off the beach!? It was amazing. I was looking for a place to sit in the sun and read a book, and I found it. There was a dive shop on the beach of the next resort, after doing the snorkeling trip (2-3 hrs total, ~$20) I am positive I wouldn't want to be on a dive with the company - the boat had issues and safety was maybe third or fourth on the list of things to think about... (keeping smokes dry was #1).
I would totally stay here again, maybe I would pack some snacks.
- Official Description (provided by the hotel):
- Four star all inclusive resort with 268 rooms. Located in Cayo Guillermo, Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons. 268 Rooms: 135 standard, 96 standard ocean view, 37 superior standard, 3 dining restaurants (buffet), 4 bars. An incredible natural paradise. ... more less
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- Also Known As:
- Sol Cayo Guillermo Hotel Cayo Guillermo
- Sol Hotel Cayo Guillermo
- Cayo Guillermo Sol Hotel
- Sol Cayo Guillermo Cuba