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“Lovely beach, great service”
Review of Sol Cayo Guillermo

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Sol Cayo Guillermo
Ranked #4 of 6 Hotels in Cayo Guillermo
Toronto
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely beach, great service”
Reviewed March 14, 2013

Our family of 4 travelled from Toronto and stayed for a week. My parents stayed for 2 weeks. This was our first trip here and my parents 7th. They enjoy the tranquillity of the resort and are already planning next year’s trip.
A comfortable connecting bus takes travellers to other hotels first since Sol Cayo Guillermo is the last hotel on the route, travel time about 1 hour total. There is a “tour guide” to welcome you that travels with the bus driver. Tips were suggested but this is the only time we were asked for tips. (Which was nice!)
On arrival we checked in easily. Note that there is a $2 charge per day for safes. It is a really safe area though so you don’t really need to bother. The staff will change money for you any time of day which was convenient.
We were a little bit unlucky with the wind on the first days. Temperature was reasonable; above 20 and 25oC for most days.
Room- was nice and clean. It has a very high ceiling. We had an oceanview room that was on the end of a row of 4 rooms. Staff was very accommodating in arranging our room. The room was near the watersports. No problems with water pressure or temperature. The room was a little stuffy but keeping the doors open aired it out (I’m sure if we had left the a/c on all the time that would have helped but we don’t like to waste power). The air conditioning worked fine although it wasn’t strong. We couldn’t get the TV to work at first but it was promptly fixed/adjusted when we reported it (we spent very little time watching it!).
Watersports – Kayaks and pedal boats are included. Snorkelling is not included, nor is sailing (2 person hobie cats). There are extra costs for these activities although this was not clear to us from any of the information provided beforehand. If you wish to go out to the reefs, a catamaran will take you for $15/hour for 4 people. We opted for the tour on a bigger boat for $25/person. That was a great trip; the reefs are in pretty good condition. Lots of fish!
Beach – lovely! Clear, shallow water out for quite a ways. My sons (10 & 7) enjoyed playing with a hermit crab they found one day. We went for walks in both directions. To the west there is a lovely area that the boys called the ‘desert’ because of the cacti growing in it. The shoreline changes to a rocky one which is interesting to explore. If you decide to go up that way, bring shoes and expect to take at least a couple of hours there and back and for wandering. My husband saw a hutia which scampered off quickly. It is a native rodent to the island and not dangerous.
Other trip- We went to see the mangrove swamps. The trip that will take you there requires that you drive a 2 person motorboat (with guide in a motorboat leading). You dock at the mouth of a channel between the islands and snorkel down it. A hutia came onto the dock looking for food; it was used to being fed. We also fed the fish some bananas and bread. My son loved it as did we! The little channel in the mangrove swamps was very calm (even on a windy day) and there was a rope to assist you if you needed it. A really wonderful experience! I highly recommend it. (46 pesos for adults, 23 for children)
Food – The main dining hall is a buffet. There is a large central buffet that is plentiful with 3 smaller stations for bread, salad, desserts. Plus, there are 3 stations that will cook for you as well- at breakfast it is pancakes & French toast at one, and eggs at another, toast at the third; at lunch and dinner there is a cook making pasta, one doing meats (beef, chicken, pork) and a third cooking fish. Since they are cooking it right in front of you, be prepared to wait a few minutes especially during busy times. I thoroughly enjoyed the seafood that was cooked fresh for you (squid, shrimp, fish). One son loved the chicken and had no trouble with the food. My other son is a very picky eater and it was difficult to find foods he would eat. He had pasta at one meal and meat at another. There was a lot of variety so it is not the resort’s fault! One of my favourite desserts was the cooked bananas with pancakes; I will have to try and make those at home.
About the milk. We are used to cold milk. The milk there is a bit sweeter and usually served warm. My kids wouldn’t drink it or have it in cereal. (I don’t know if this is possible but it might help to keep it on ice to make it more appealing to some of us!)
We ate at one of the a la carte restaurants once. Food was very good there as well!
Donuts (churros) – there are a couple of huts that will cook these up. We couldn’t figure out when they were open but managed to get them a few days. They were very, very good. (note to staff, it might be nice to post the hours for these!)
My son took advantage of the grill that is open from 11- 6:30 for some grilled cheese which he enjoyed. Burgers and some other foods were available at the grill as well. (It would be nice to have a snack bar with ice cream or snacks available during the day when the restaurants are not open.)
Activities- I’m afraid we did not participate in the organized activities since we were busy swimming, walking, using the gym or doing other things. It took us a while to figure out that the nighttime shows started at 9. They sounded lovely but my kids were exhausted by that point anyway. My husband and older son tried to go a couple of times but the smokers in the audience made it uncomfortable and they did not stay long.
Bugs – there were some biting bugs which others have determined were sandflies or biting midges (family Ceraptogonidae). I received a few bites which were itchy. Since I did not see any bed bugs (I checked), mosquitoes or black flies, I think they must have been midges. They are itchy; bring calamine or whatever anti-itch you have. It didn’t impact our trip. I certainly didn’t feel the need for repellent.
Hotel Staff – left the best for last! They were very helpful to us and really went out of their way to make sure that we were well cared for and enjoying our stay. Thanks to everyone!

  • Stayed February 2013, traveled with family
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Helpful?
4 Thank ToniinToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Antonio R, Director of Sales at Sol Cayo Guillermo, responded to this review, December 27, 2013
Dear Customer

First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients, We hope to see you soon to Welcome you one more time,

Have a Lovely Day!

Best Regards / Nelido Casay / Sales Manager
Report response as inappropriate
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Stoke-on-Trent, United Kingdom
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 14, 2013

Visited SCG largely off the back of reviews on TripAdvisor and after comparing to other hotels. I'll be honest and say that I was disappointed with our choice initially, but the hospitality of Nelido, the Sales Manager and Luis, the General Manager really turned me around. The friendliness of the rest of the team also made for a lovely stay.

We stayed in room 910, a top floor room with a view of that fantastic beach, that is in itself a good enough reason to visit the Sol (it's the best of the 4 hotel beaches). The room was spacious with a pitched ceiling, mostly decorated in white and red. A bit shabby in places and in need of a bit of maintenance (like a lot of the hotel) but we grew to like it a lot. Shame that you have to pay for a safe (2 Pesos per day). Tip: take European or US plug adapters.

Food and drink options generally good. Buffet restaurant food was largely as we expected. Lots of choice with a few daily changing options. That said, it was quite repetitive. Also ate in both Speciality restaurants with the International restaurant easily being our favourite. Small and intimate with great service. Burgers and Churros were also great by the beach bar/restaurant and by the pool during the evening. Cubanito bar was cool (often literally during our stay!) along with the new lobby bar, the latter having a fantastic range of mostly all-inclusive premium brands. A great addition to the hotel.

Back to the beach...white sands and lovely turquoise sea. When the tide is out you can walk out a good 300 metres and still only be chest height in water. Generally quite calm too. It's easily the best of the four hotels on Cayo Guillermo and cleared of seaweed everyday by a team of lads. Take a walk along the beach (left from the hotel) for a slightly different landscape. Rocky in places but you'll eventually get to 'Shell' Beach. A nice walk and a deserted beach covered in shells (no surprise there then) amongst other things. Unlike the SCG, it doesn't have a team of beach cleaners so be prepared.

Many people visit this hotel time and time again and I can see why. It has a charm and personality and this was made even more clear to me on Thursday afternoons (Cuban Day). I'm sure we'll back like everyone else!!!

  • Stayed March 2013, traveled as a couple
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Helpful?
4 Thank AleExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Antonio R, Director of Sales at Sol Cayo Guillermo, responded to this review, December 27, 2013
Dear Customer

First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients, We hope to see you soon to Welcome you one more time,

Have a Lovely Day!

Best Regards / Nelido Casay / Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdare, United Kingdom
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 13, 2013

Well once again we are back from another fab holiday at this hotel. As I have said before, if your after a luxury holiday then this is definately not the place to go, however if you want a great beach, excellent service, good food and a relatively comfortable room then look no further. This was our 7th visit to the Sol Cayo Guillermo and we will certainy be going back again next year. There were no issues with mosquitoes this time as they have experienced a very dry winter, but unfortunately there is nothing you can do about the sand flies, although we didn't really have any issues with these either. I would advise always taking a good quality mosquito repellent as it's better to use it and not need it than to need it and not have it.
As usual the service was excellent, and during our second week the new lobby bar opened, this is a much more formal area than the main bar with padded seating and as such I think people should respect this and not go in there in their swimwear as ths does lower the tone considerably, especially as it is only open from 3pm until 11pm. The main bar caters perfectly well for those that want a drink whilst still enjoying the sun around the pool. Carlos and Yamili do a superb job of running this bar.
The food was good once again, and we ate in both the speciality restauants and the choices were good with both the chicken and the fish in the Don Guillermo restaurant being especially good. I think the people who have complained about the food need to have a reality check and realise you are in a poor country, on an island that only has 4 hotels and no permenant inhabitants, catering for tourists who seem to think that a cheap holiday means they are going to get 5* cuisine, as the old saying goes - you get what you pay for - if you want all the bells and whistles your going to have to pay for it. The food is tasty and well presented in these restaurants. Equally the food in the buffet restaurant was varied and well cooked, with plenty of options for freshly cooked meat or fish dishes - the guy to see for these without doubt is Ariel.
There was a pig roast most days at the Cubinito Bar which was stunning with a Cuban day on Thursdays.
There were also burgers, hotdogs, chicken etc. at the BBQ adjacent to the Ranchon restaurant.
For an extra tasty treat go and see Miguel at the doghnut stand by the main pool, absolutely delicious, especially with cinnamon!
The beach at this hotel is beautiful and thankfully everyone that uses it seems to appreciate this and so was kept very clean, and on the days where there has maybe been a storm which has created more seaweed being washed ashore there is a group of men who clear it by hand.
Overall this hotel is comfortable and clean and does not put on any "airs and graces" which means we don't have to either which is what makes so many people return time and again, added to that it is exceptional value for money with wonderful friendly staff.

Room Tip: We always try and get the same room because that is where we like to be however everyone is differen...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank cgriffi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Antonio R, Director of Sales at Sol Cayo Guillermo, responded to this review, December 27, 2013
Dear Loyal Customer

First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients, We hope to see you soon to Welcome you one more time,

Have a Lovely Day!

Best Regards / Nelido Casay / Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
161 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 10, 2013

quite a long way to get here from the land, driving on this crazy road built over the ocean is an unforgettale experience in itself. the Sol is a pretty village with rooms in little houses for maximun privacy and silence. food was surprisingly ok, much better than expected. fish especially was great cooked as you wish by the chefs on the spot. if you like club animation, all inclusive , drink-until-you-fall-over solutions, swimming pool and disco, here you can find it. if you don't, like myself, still come here and you will have all the time and place to relax away from the crowd.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
5 Thank Al355andr0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis Alberto H, General Manager at Sol Cayo Guillermo, responded to this review, March 11, 2013
.
Dear customer.
Thank you for your visit and your great feedback, we will keep working hard.
Is true that the hotel has plenty of privacy and silence, a paradise to forget the world.
Hope you can come back soon.
Luis.
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Leicester
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 9, 2013

For the money we paid for this Holiday it is hard to complain about our overall Experience.

Flight was with Thomas Cook, Security Check was a nightmare with long queues. Flight was as expected, no chance to upgrade to premium as they don't do premium so the flight was long and uncomfortable.

Met at the Airport by the Hotel Manager, great start to our Holiday and our first where the Manager is there to greet you. Around 35 minutes transfer time which was great.

Arrived at the Hotel to Music, Dancing and Singing in the Lobby to Welcome us to the Hotel. Quick Check in and then off to our room...............

Unfortunately the room they put us in was not secure enough for me (Room 404). The door didn't close properly and felt like it could be kicked open. I went straight back to reception an they quickly changed our room.

Rooms are adequate, 2 double beds, TV, Wardrobe, Draws, Safe and Bathroom. We had a groundfloor room opposite the Sea. Safe was 2 Pesos a night which to be honest annoyed me as I have never had to pay for a safe before so was surprised to be told this on arrival. You definitely need the safe to store your personal belongings. The room had a fridge but only Water, if you wanted other drinks you had to pay for this. Again this was a slight annoyance as in other Hotels they supply you with a small selection of Juice and Soft Drinks for free. The shower was terrible as they had awful water pressure, some days you would only get a dribble to wash yourself. Like I say nothing bad, we got use to it after a couple of days.

Pool area was great, we had to be up by 6.30am to get a decent spot around the pool. Any later than 8am and you would struggle to get a sunbed and would have to goto the beach. 3 Pools all joined together with a children's pool.

Food was fine, better than the last Hotel we stayed at in Cuba. Breakfast had plenty of choices, Bacon, Eggs, Sausage, Breads, Cheeses, Danish Pastries. Lunch you could either spend at the Buffet or you could eat at the Beach Bar which had an outside BBQ for Burgers, Sausage, Ribs or Chicken. Always plenty to eat. Evening was a Buffet Style, plenty of food and never busy even though the Hotel was full. You could here people complaining as they would run out of Orange Juice, Bacon and Butter at Breakfast, but they soon refilled it. Yes the Buffet got repetitive but what do you expect after 14 days?

We ate at the Al A Carte once during our stay, wasn't the best experience but was ok.

Bar was great, they even opened up the Lobby bar in the 2nd week of our Holiday which meant there were less queues and more places to sit and drink. The spirits were sometimes questionable as we mainly drank Smirnoff Vodka but every day we would go back to the bar and the bottle was full. We did question a couple of times that the spirits seemed week and felt watered down. Lots of choices of drink from beer, cocktails, spirits and soft drinks. Service was quick and fast and the table service was great as well.

The staff were great, always smiling and polite. Our maid was great, rooms was always spotless.

Entertainment team were not the best. Not annoying, they would happily leave you alone if you said no. Some of the evening shows were terrible. I know they don't get paid much and they don't have big budgets but some nights it would have been better to just have some music playing and not put on a show. Some of the shows were good but equally some nights got annoying. So much so that once the Lobby bar opened, alot of people opted to sit in there.

We tipped a couple of peso's for service, whether we tipped or not the service was still excellent.

Now the only moan I have is the Flea's, Bed Bugs, Mosquitoes or Sand Flies. After 2 days of being at the hotel we were covered. I had taken Insect Repellent, Creams, Room Spray and a Plug In but still I was covered. Me and my partner have come home with at least 120 bites each. Now don't get me wrong, you can get bitten wherever you go in the world and yes I have been bitten in other countries however normally its a few bites, not over 100 each!!!! I am not exaggerating, one day I woke up to 30 new bites on my legs and boy do they itch. My partner woke up one day to find 20 bites on his lower back. Now what I am questioning is how we got bitten............ Other guests have said its the Beach....... we hadn't been to the beach....... Was it around the pool? Was it at night? We wore the cream, sprayed the room but still got attacked. At one point I thought it maybe the beds had bugs, I still think this is the case as every morning we woke up to new bites. I know I have gone on a bit, it didn't ruin our holiday as we just had to carry on and get over it. The Hotel did fumigate but only once in 14 days. In our Hotel in Varadero they did this every night. I do think the Hotel needs to do more to look at this issue as too many people have said this in their reviews.

All in all we had a great Holiday. Luis and his team could not have done anything more than they did for us during our stay.

Would I recommend this Hotel? Yes!

Would I go back? Unfortunately no, but that is mainly due to the other countries I would like to visit.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Towny036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Antonio R, Director of Sales at Sol Cayo Guillermo, responded to this review, December 27, 2013
Dear Customer

First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients, We hope to see you soon to Welcome you one more time,

Have a Lovely Day!

Best Regards / Nelido Casay / Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
barnsley
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 9, 2013

Back at the Sol once again, another excellent holiday which unfortunately this time was marred by the poor quality of the food in the Bain Marie. We are surprised that there has not been more comments about this.

The vegetables were cooked an-dante which is not to our liking being “crunchy” we like our food cooked thougherly, which in past holidays they had been. They were only warm and with the air conditioning on by the time you were half way through your meal they were cold. There was only one occasion that jacket potatoes were available otherwise “no potatoes” just lots of rice and over cooked French Fries.

The meat in the Bain Marie was of much lower quality than previous and the carvery never really hit the mark for choice. Whole chicken was there quite frequently.

On the salad bar seafood was scarce and no sign of raw onions or much lettuce.

On this occasion there were quite a few small children most of whose parents let them get their own food. Some could only just reach the food in the Bain Marie, which they managed on occasions to spill. Not the hotels fault, parents are responsible for their children and they should have been more closely supervised.

The staff as always were fantastic and we can’t thank them enough for their friendship and attentiveness to our every need especially in the restaurant and bar.


Met at the airport by hotel staff and tagged up it was just a pity that the room key was not also issued at the same time as last year but getting the key on arrival at the Sol did not take too long and the refreshing drink on arrival was most welcome. Another good feature was again being able to tag your luggage, which on arrival at the Sol, was delivered straight to your room.

The Sol manager was on our coach from the airport, which was a nice touch, and he told us if there were any problems to “come and see him”. We did on one occasion as did some of the other guests about the food and he said, “the money was there but he could not get the supplies”.

The entertainment team as always worked there socks off but we think (as most of the guests are English speaking) that they should have more universal music. Cuban music is ok in small doses but for us too “loud” and not understood even though we speak some Spanish.

The returning guests dinner this year was very good, unfortunately it was not graced by anyone from management or customer service.

It was good to meet other guests who we have had the pleasure of getting to know on our previous five holidays at the Sol, and that includes some Canadians.

Will we go back again, the jury is out? It all depends on future reviews on this site.

And now for the airline, cabin staff on both flights were good but being down graded to Airtours from Direct travel both owned by Thomas Cooke was very disappointing. In the past we have had 20k of luggage allowance, Airtours is only 15k and you do need 20k for a two weeks holiday. Yes you can buy extra luggage allowance but why should you when another part of Thomas Cooke get 20k on the same flight? We cut back on what we took, were just in on the way out and even allowing for all the things we left / used such as tooth paste, shower gel, suntan lotion etcetera we were 3k over on the way back. At check on departing we were told it’s 15k and that’s it. It cost us 75 Cuban convertibles for the extra 3k.

And you cannot take any liquid through at all in your hand luggage so one bottle of rum was given to our hotel rep and the juice and water given to us by the hotel for the journey had to be either drunk before going through or dumped.

For those who like a smoke, there is no longer a smoking area in the airport at Cayo Coco, some did manage one in the old smoking area which was roped off, but from April we were told it is defiantly” no smoking” so get your fix before going through customs.

Paying for duty free in Cayo Coco is in either convertibles or credit card, they do not take pound notes, and there is an exchange desk in departures just in case you need convertibles.

I would like Thomas Cooke to explain how come the measly 15k when there were some on the same plane not flying under Airtours who had 20??

Room Tip: All rooms are good, if you want quiet, there are some nice rooms with views of the sea.
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank bottleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis Alberto H, General Manager at Sol Cayo Guillermo, responded to this review, March 11, 2013
Dear guest,
Thank you very much for your comments, we sincerely consider them very useful for our job. We have found a lot of opportunities for improvements. Every client´s comments is very important for us and that is why we thank you once again. Due to a technical reason we can not put the room key in the envelope at the airport, we think we do a check in, and quite effective.
It is also true that for seasonal reasons we do not have lettuce and onions but we hope to recover soon, my sincere apologies for this, we are well aware of it.
It is nice to know that you had an overall lovely relaxing holiday and that you will return. Hope to meet you here next time.
Sincerely,
Luis.
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Hertford, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 7, 2013

Stayed here for 3 weeks Feb 8th-March 1st. It is basically a large, all inclusive holiday camp & once here....unless you do excursions - there is nowhere to go outside for about 40-50 miles...not a shop or bar anywhere.

If you like 5* luxury hotels...do not come here. This is really a holiday camp with everything you could wish for....but a 4* holiday camp I would say. There are lots of children here.

Excellent food with a choice of something for everybody....and you couldn't fault the food, bars or the service...it was all tip top. Tips are not expected...but really very much appreciated...so occassionally .. leave a silver coin tip or two!!

This place is managed very well....the Manager, Luis is in constant contact with the staff to ensure everything is perfect for his guests....and it is a well oiled machine running perfectly.

Bungalows are clean, clean bedding whenever you ask, nice bathroom with constant hot showers - nice to stay in. Tv for the World News!

DOWNSIDE...the Sand Flies bit me to death & are a real nuisance...they bite day & nite...& they bite hard...so take lots of bug spray, after bite spray & antihistamine cream & tablets...if you buy them in Cuba...they are SO very expensive!!

Sol Hotels charge 2 peso's a day for the Security Safe in your room....our 3 week holiday cost us nearly £30 just for the Safe which you need & it should be free as it is anywhere else in the world....and that is a real bloody cheek....made me very annoyed after spending so much to holiday with them!! You also can't have a kettle in your room unless you pay 2 peso's a day...so thanks to Gail & Jonathan for the loan of theirs!!

I recommend the trip to Havana...3 day trip cost £225 per person - not good for children...but excellent for adults & make sure you include the trip to the Club Tropicana....as it is brilliant...colourful & amazing...very glad we went! It's a fantastic excursion!

You need a two pole adaptor for Sol Cayo Guillermo...so don't forget it as they are not available anywhere in Cuba. If you do the Havana trip...might be worth investing in a World Travel Adaptor....as the hotel there took a different plug which is on the World Adaptor.

All in all - an excellent holiday & I have to recommend Sol Cayo Guillermo even though I usually prefer a quieter, posher place to stay - I was impressed with this place.

Room Tip: Try to get rooms beginning with 400 or 500 - they are almost on the beach....but away from the noise...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Karen2589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose Antonio R, Director of Sales at Sol Cayo Guillermo, responded to this review, December 27, 2013
Dear Customer

First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients, We hope to see you soon to Welcome you one more time,

Have a Lovely Day!

Best Regards / Nelido Casay / Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sol Cayo Guillermo

Property: Sol Cayo Guillermo
Address: Jardines Del Rey | Cuba, Cuba
Phone Number:
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Cayo Guillermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Cayo Guillermo 4*
Number of rooms: 264
Official Description (provided by the hotel):
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 
Reservation Options:
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Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba

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