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Reviewed August 26, 2013

Well after 8 days and nights at the ocean two hotel I can give you this honest opinion.
It's amazing! If you can, go there. The hotel was built in 2010 so is very new. The rooms are fantastic and this is only topped by the staff.
If you want spoiling and treating like royalty the ocean two is the place.
The only not perfect points were nothing to do with the hotel. The drug dealers directly on the corner of the street are off putting and the sea was a little rough for swimming but this doesn't impact on the experience.
We had our 8 year old daughter and were with friends with 5,6 +14 year old kids. The pool was great and the kids loved it.
You must while there go on the catamaran swimming with turtles and also the submarine tour. It's a little prices but you won't forget it.
Special thanks go to Stefon,Orlando and Paige . We spent a couple of nights on the rooftop bar where stefon and Orlando spoilt us with cocktails and kept the kids happy and entertained.

I hope we will see you all again.

Room Tip: Stay in the 3-5 floors and try to get the higher number rooms. 310,410,510 are very good rooms.
  • Stayed: August 2013, traveled with family
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3  Thank Lee A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this reviewResponded August 29, 2013

Dear Lee_gill_isabel,

Thank you for sharing this review of your recent Ocean Two holiday experience and many thanks for highlighting those aspects of which we take great pride, namely our staff, excellent customer service, exceptionally well kept property and rooms. Your glowing comments have been relayed to all team members mentioned and certainly to the entire O2 team!

We are all quite delighted that you had such a fantastic time here with us and hope to welcome you back to Ocean Two in the future!

Kind Regards,

Paul Collymore
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2013

I stayed at the Ocean Two with my wife for our honeymoon in December 2012. We had a great time - the hotel is beautiful, well maintained, with extremely friendly staff, great facilities and is well located in Saint Lawrence gap.

I would definitely stay here again as it affords the opportunity to either stay in and relax, or get out and about and enjoy the island, with many of the attractions and sights and sounds within walking distance (even Oistins). I was blown away by how nice Barbados is, and our stay at the hotel reinforced this opinion.

The only downside for me was that I didn't rate the food in the restaurant - however, with so many other places to choose from in the gap, this wasn't a great concern.

  • Stayed: December 2012, traveled as a couple
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2  Thank 519mcnel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this reviewResponded August 27, 2013

Dear 519mcnel,

A warm thank you for sharing this wonderful review of your recent Ocean Two experience! We were all extremely delighted that you chose to celebrate such a special occasion with us, and we are pleased to know that your stay with us was truly memorable and enjoyable.

We look forward to welcoming you back to Ocean Two Resort & Residences in the near future!

Kind Regards,

Paul Collymore
Operations Manager

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Reviewed August 18, 2013

First off, don't let the title turn you off. The hotel is really pretty good and the beach it sits on is absolutely one of the best in the caribbean! I'm assuming all the rooms were suites, so no problem there either. They were clean, well appointed, great views, the amenities of a condo - just fine. Other than some problems with the staff comprehending "all-inclusive" the only draw-back was the restaurant. The food was good, often great, but the service was timed with a calendar! The servers met you, seated you and took your order timely but the food took forever to get there. Once you finished was yet another problem. Waiting on your bill (yes, even in the case of all inclusive's, you had to sign for your meal), took even longer. Absolutely no excuse for that. It must have something to do with accounting but waiting ten to fifteen minutes after you have finished and asked for your bill is ridiculous. And this was every night!

The other problem we had was the staff that took either our food or drink orders often brought back a bill with a charge on it. We had to remind them, even after giving them our room number, that we were all-inclusive and there should be no charge. The staff responded as if they had erred (which they had) and then returned with a "no charge" bill for us to sign (again for accounting purposes I assume).

Were this to have happened once or twice, we could understand but it happened far too often to be everyone erring and we started to think it was a scam not caught by others and increasing the resorts profits or maybe the individual servers themselves. Don't know. Don't care - now.

Our bill at the end was fine, no charges beyond what we had originally paid when we booked it, but wonder what they would have been had we not caught the "errors" when we did.

Even as nice as the place was otherwise, this was enough to turn us off from ever returning to this property.

  • Stayed: August 2013, traveled as a couple
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8  Thank patandsandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this reviewResponded August 27, 2013

Dear patandsandi,

Thank you for sharing this review of your recent Ocean Two holiday experience. At Ocean Two we are dedicated to providing our guests with excellent service; as such we greatly appreciate all feedback as it helps us to recognize any areas that we may need to improve upon to ensure the highest level of guest satisfaction.

We are quite disappointed to know that you did not thoroughly enjoy your stay here with us and we sincerely apologize for the inconveniences you experienced with regards to the All Inclusive Meal Plan package. We have taken your remarks very seriously and your comments have been addressed with the entire Food and Beverage team to ensure that this error in service is an isolated incident and certainly not repeated in the future and also to ensure that we maintain the high level of service excellence of which is our usual standard.

Although this trip may not have exceeded your expectations, we truly hope to have the opportunity to welcome you back in the future as we are confident that we can provide you with the true Ocean Two experience.

Kind Regards,

Paul Collymore
Operations Manager

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Reviewed August 17, 2013

We stayed at the beautiful Ocean 2 Resort May this year and upon arrival my first word was "WOW".... from the smiling helpful faces on reception, (special mention to Shanica) to the bartender who served our delicious welcome drinks. The check in process was welcoming, comfortable, smooth & informative. Our room was absolutely breath taking, it had the most GORGEOUS view of the Ocean (what more could you ask for on your break away?) The room was beautiful and well equipped ( The highlight was the BED---VERY VERY comfi....one could stay in bed with those huge fluffy pillows all day.
The main ingredient at Ocean 2 is the staff and their impeccable service and attention to detail. (special mention to the Operations Manager Mr. Collymore for leading a wonderful team).
Dinner in "Taste Restaurant" was lovely (you must indulge yourself in the cheesecake). Shontell in the restaurant was very helpful and gave top class service, thank you and the others for organizing a special dinner for my partner's birthday :-) It was one for him to remember always. I have no faults to mention, our stay there was absolutely perfect and I highly recommend the Ocean 2 Resort to Everyone, both locals (for the perfect staycation) and visitors. You will have a holiday to remember.

  • Stayed: May 2013, traveled as a couple
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4  Thank Chanique M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this reviewResponded August 27, 2013

Dear Smilingface2013,

A warm thank you for sharing this wonderful review of your recent stay with us! We are all truly delighted that we were able to provide you with an enjoyable and memorable holiday experience, as this is what we continuously strive to achieve.

We do have a truly commendable team who go above and beyond, and I am pleased that they were able to provide such stellar service that exceeded your expectations. Your lovely comments have been relayed to all staff members mentioned and certainly to the entire O2 team! We look forward to welcoming you back to Ocean Two Resort & Residences soon!

Kind Regards,

Paul Collymore
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

We stayed here for three weeks and I never wanted to leave . From the moment you arrive it is perfect . Dee who picked us up at the airport was fantastic and we really enjoyed the tour of the island we had with him . Top tip go to the Animal Flower Caves and have a swim its a great experience .
The rooms are great , big and clean and the beds are so comfortable ( thank you Roxann ) . They have everything you need.
The staff are as this is titled are simply the best . Thank you Jeffrey , Wavell, Charles , Darien and of course Robyn ( this is the fantasy lady ) for the lovely cocktails and all the other restaurant staff who were great . We loved the Ocean Two burgers and the great fish salads .
ONeill , Eaarie , Patrick and Rojerick ( sorry think I have spelt that wrong ) were fantastic around the beach and pool . Try the jet skiing and sailing. Would highly recommend going with Roger ( ask the beach guys ) to swim around the wreck and with the turtles , it was great to be just us and the fish sandwiches at Cuzs were fantastic ( we had two !). So much better than the huge tours with lots of people , and there was also Rum punch .
The festival evening was spectacular and yes you should do it again.
We also had trips to Oistins which was great , Uncle George's , Pats and Fred's place were all good.
Thank you to Adrian who also took us about he was great , especially when we went to the cricket in Bridgetown .
Paul and ( Miss Marshall ) you and your staff were simply the best it was the best and most relaxing holiday we have had for a while . Hope we can come back one day ( and maybe you can find me a job )
Thank you .

  • Stayed: July 2013, traveled with family
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3  Thank TheWhites16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this reviewResponded August 27, 2013

Dear TheWhites16,

A warm thank you for sharing this review of your recent Ocean Two experience! It is such a great pleasure to know that you thoroughly enjoyed all aspects of your stay with us.

At Ocean Two we place a strong emphasis on training; therefore it gives us great pride when guests such as yourself comment on the stellar service they received. Your lovely comments have been relayed to all team members mentioned.

We look forward to welcome you back to Ocean Two in the near future!

Kind Regards,

Paul Collymore
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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