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“Great Hotel…...however…”

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Ocean Two Resort & Residences
Certificate of Excellence
Upland, California
Level 3 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Hotel…...however…”
Reviewed June 25, 2013

Ocean Two is a first class hotel. Check in was pleasant with a complementary soft drink and was conducted sitting in the lounge. One surprise was the 50 USD a day authorization they insist on putting on a credit card (500 USD in one lump for our 10 day stay) for incidentals. This may have been buried in the small print of the hotels or Expedia’s website but I guess is not unusual for some hotels. As it turned out we did use the hotel restaurant so there would have been charges anyway. They would only take payment for meals by charging to your room but we were able pay cash for drinks at the bar.
We were very impressed with the effort the people put into keeping the hotel clean and that they go out of their way to say hello, good morning etc. We asked to change rooms as the one we were assigned had some sort of electrical closet adjacent that made noise and kept us awake, but we are light sleepers. Changing to another room was no problem and we ended up with a better view. As you look at the hotel from the beach our first room was on the 5th floor, second from left column and the ocean view was probably 100 degree angle, new room was same floor out front and 180 degree plus view angle. In the new room we had to keep all food in the fridge as there were tiny ants. We reported this to housekeeping but nothing was done as far as we could tell. The hotel seemed to fill up toward the end of our stay and parking got a bit limited.
Pool and pool deck are kept well and clean, plenty of towels available, bar open etc. Sunbeds and umbrellas on beach are well kept but the beach has its limitations. On an island with many beautiful beaches the one out front of Ocean Two does not offer easy swimming or water play. The small ‘inlet’ to the left as you go out has strong waves pushing through all the time, the one to the right is bigger but has submerged rocks. You can get out to clearer sea bed but it takes a while. I must point out that the red flag was out for most of the days we were at the hotel, the beaches may be better in calmer weather. We did walk/paddle around to Dover beach one day and that has better water access.
We used the restaurant a few times when we were too tired to head out to eat. Breakfast and dinner were comparable to other restaurants we used and service was prompt and polite. Evening entertainment was limited to the occasional one man steel band. The hotel bar and restaurant were always quiet but we were there off peak.
So the hotel was great and deserves its great status…..however (Please see our review of St Lawrence Gap)

Room Tip: Chose rooms that end with 5 and higher, this puts you in columns of rooms that have a 180 degree vie...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this review, July 2, 2013
Dear Tiffeyman,

Thank you for sharing this review of your recent Ocean Two holiday experience. At Ocean Two we are dedicated to providing our guests with excellent service; as such we greatly appreciate all feedback as it helps us to recognize any areas that we may need to improve upon to ensure the highest level of guest satisfaction.

We sincerely apologize for the inconvenience you experienced whilst here with us. Your comments have been addressed with the entire team to ensure that we maintain the high levels of customer service of which is our usual standard.

Overall it appears as though you had an enjoyable stay with us, thoroughly enjoying our relaxed check in services, immaculate property and particularly our friendly and commendable team. We look forward to welcoming you back to Ocean Two Resort & Residences soon!
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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (697)
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São Paulo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2013

The first great surprise of Barbados: a great hotel, welcome drinks, a bottle of wine and compliments to our aniversary.
The hotel is well located, clean, beautifully furnitured, new, well taken care of.
The employees were very helpful and always with a smile on the face.
Near the restaurants and bars but very quiet.
We were very well treated.
We really loved it and intend to came back very soon with the family!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this review, June 26, 2013
Dear Daniela C,

A warm thank you for sharing this wonderful review of your recent stay here with us! We are all quite delighted that you chose to celebrate such a special occasion with us and it is truly a pleasure to know that you thoroughly enjoyed all aspects of your stay. Thank you for mentioning our luxurious suites, enviable location and the stellar service provided by our team. We look forward to welcoming you back to Ocean Two soon!

Kind Regards,

Paul Collymore
Operations Manager
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2 reviews
Reviewed June 24, 2013 via mobile

It was a beautiful place with awesome views and very good service. I loved havering the beach close to my room and seeing the sea turtles wash up upon shore. Last but not least the hotel was only 15 min. Away from the beautiful hotel. It is truly a plesant place.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kitty987654321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this review, July 2, 2013
Dear Kitty987654321,

Thank you for sharing this brief but lovely review. We are truly delighted to know that you thoroughly enjoyed all aspects of your stay here with us and we look forward to welcoming you back to Ocean Two Resort & Residences soon!

Kind Regards,

Paul Collymore
Operations Manager
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Bridgetown, Barbados
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

I have visited many Caribbean countries but this hotel surpassed my expectations. My family and I spent father's day weekend at the hotel and it was absolutely wonderful. The staff were very helpful, friendly and warm. The room was amazing and very cozy. I wanted our family to spend time together away from our daily schedules and it was mission accomplished. The layout of the room bought us together in the kitchen and the tv area. The pools were amazing and breathtaking, especially the pool on the roof. Trust me....THIS IS THE HOTEL TO STAY AT!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oliveal-246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this review, June 24, 2013
Dear Oliveal-246,

Thank you for sharing this wonderful review of your Ocean Two Resort & Residences holiday experience. It was indeed our pleasure to have you as our guests and we are all truly delighted to know that your stay with us was enjoyable and memorable for the entire family.

We thank you for your lovely remarks regarding our well-appointed suites, the Panorama Roof Deck and our attentive team. We look forward to welcoming you back to Ocean Two in the near future!

Kind Regards,

Paul Collymore
Operations Manager
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Saint James, New York
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 22, 2013 via mobile

We are in the middle of our vacation at Ocean Two. Check in was quick and easy directed by an extremely friendly staff. The open air lobby is all brand new with views overlooking the ocean. Our one bedroom ocean front suite was perfect in every way. Large balcony with two comfortable lounge chairs and a table with 4 chairs. Perfect setup for a very romantic get a way.
The room is fully equipped with all amenities that would make the most seasoned vacationers happy. We were looking for peace and quiet and we found exactly that. If you are looking for water sports and other activity, then this is not your spot.

If I was pushed to find Any negative with ocean two or Barbados as a whole, it would be the limited selection of liquor, and the inability to get a good drink! Extremely stingy with the pour. Also, if you are a coffee drinker, and I am, you are in big trouble. No coffee before 7:30 and extremely weak. One last thought, Ocean Two has one open air restaurant. Extremely limited menu. There is definitely a need for fine dining at this Establishment. We left the property each evening to try one of the many great restaurants in the area. It would be nice to have the option to dine in a more upscale restaurant on premises.
Overall,this is a fantastic place to unwind and chill out. Ok, back to relaxing now.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank ThePash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this review, July 2, 2013
Dear The Pash,

Thank you for sharing this review of your recent Ocean Two holiday experience. We are all extremely delighted to know that you had such an amazing experience here with us. Thank you for highlighting the fantastic, modern features and amenities of our suites and I join you in commending all staff members for the continuously outstanding service they provide!

We also thank you for your constructive comments regarding your dining experience, as feedback from our guests helps us to recognize any areas which may need improvement, and it also aides us in our continued efforts to provide our guests with an exceptional and memorable holiday experience.

We look forward to welcoming you back to Ocean Two soon!

Kind Regards,

Paul Collymore
Operations Manager
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Southampton, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 22, 2013

We had a great week at Ocean 2, the hotel was clean, modern and fresh and the staff were attentive, welcoming and friendly. Our ocean facing room gave great views and we kept the patio doors open so we could listen to the waves crashing all night long. The quality and decor of the room exceeded our expectations and the well equipped kitchen and washer/dryer were great to have on this type of holiday. The bed was huge and comfortable. We had a minor problem with the washer/dryer but this was sorted straight away. The roof top pool and terrace gave excellent panoramic views and it had a secluded beach. We have stayed in lots of high end hotels and Oceans 2 is one of our favourites.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExplorerJ18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this review, July 2, 2013
Dear ExplorerJ18,

A warm thank you for sharing this lovely review! In just a few short lines you have highlighted those amazing features and qualities that together create the unique and memorable Ocean Two holiday experience, such as our immaculately kept property, well-appointed suites, spectacular views, our Panorama Roof Deck and certainly our excellent, commendable team.

We look forward to welcoming you back to Ocean Two Resort & Residences soon!

Kind Regards,

Paul Collymore
Operations Manager
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Rotherham, United Kingdom
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 22, 2013

After having spent 5 hectic but fabulous days in New York and a 4 hour flight to Barbados, arriving at Ocean two was paradise!! On entering the hotel lobby the sea view was just spectacular and the welcoming cocktail and cold flannel were lovely, thoughtful touches! We did have a little wait before we could go to our suite but were recompenced with a bottle of red wine. From start to finsh this hotel and its staff were just wonderful!! The deluxe ocean view room was out of this world with a kitchenette, washer, tumble dryer, wide screen televisions, i-pod dock, rainfall shower room, outdoor balcony with two loungers, luxurious and fabulous!! Nothing was too much trouble for all staff, from booking dinner reservations to serving drinks. It was lovely not to have to fight for sunbeds as they were always available and brollies for shade. Sun bathing on the beach with a lovely breeze was idyllic! The pool area was always kept spotless and fresh towels always available. We stayed on bed and breakfast tariff, and i must say the food was good, served as a buffet with a good selection. The hotel is situated at the far end of St Lawrence Gap and is in a nice quiet position.There are a variety of restaurants within walking distance of the hotel and can recommend Harlequins and Pisces. All in all a truly wonderful holiday and we would definitely recommend this hotel.
the hotel which was wonderful

Room Tip: Deluxe ocean view room recommended
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julieandpaul2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanHotelsBarbados, Operations Manager at Ocean Two Resort & Residences, responded to this review, July 2, 2013
Dear julieandpaul2009,

Thank you for taking the time to share this review of your recent holiday experience at Ocean Two Resort & Residences! At Ocean Two we strive to provide our guests with an enjoyable and memorable holiday experience which exceeds their expectations, and from your wonderful comments it seems safe to say we achieved this.

We thank you for your kind comments regarding our well-appointed suites, amazing views, your lovely breakfast dining experience and our excellent location and commendable team. We look forward to welcoming you back to Ocean Two soon!

Kind Regards,

Paul Collymore
Operations Manager
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Additional Information about Ocean Two Resort & Residences

Property: Ocean Two Resort & Residences
Address: Dover Road, St. Lawrence Gap BB15026, Barbados
Phone Number:
Location: Caribbean > Barbados > Christ Church Parish > St. Lawrence Gap
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in St. Lawrence Gap
#1 Family Hotel in St. Lawrence Gap
#2 On the Beach Hotel in St. Lawrence Gap
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ocean Two Resort & Residences 4*
Number of rooms: 88
Official Description (provided by the hotel):
Ocean Two Resort & Residences is a four diamond, beachfront property located at the far end of St.Lawrence Gap with a wide array of amenities and facilities. It is the ideal location for romantic retreats, family holidays, girlfriend getaway, family reunions/group travel as well as meetings and incentive groups! With its spacious accommodations including Hotel Rooms, One Bedroom & Two Bedroom Suites with genuine, Bajan hospitality, Ocean Two is THE place to stay on the South Coast of Barbados! ... more   less 
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Also Known As:
Ocean Two Resort And Residences
Ocean Two Resort & Residences Hotel St Lawrence Gap
Ocean 2 Resort & Residences
Ocean Two Resort & Residences Barbados/St. Lawrence Gap

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