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“Think twice before you book this hotel!”

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Hotel Baia del Sorriso
Ranked #7 of 13 Hotels in Castiglioncell...
Reviewed August 8, 2008

Heavily overpriced, pretentions and impressions from pictures and description give false and flattered image
So called private beach was also used by non-hotelguests simply by entering through a non closed doorway in a wall on the side of the beach.
Sea in front polluted by organic sea residues, on the bottom by litter, plastics and paper waste
NO AIR CONDITIONING, no insect prevention on balcony-doors/windows. Small rooms, poor sanitary with flushing problems and outdated, no outlet of improvised shower cabin so water poored out over bathroom floor.
Plastic balcony chairs completely worn out
Parking problems near the hotel so cars had to stand on dark and unguarded parking ground on opposite side of the road, over 100 steps higher
It looks great but disappointed after short time

Stayed: July 2008
14  Thank medic_voorschoten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 - 18 of 331 reviews

Reviewed August 19, 2007

This hotel is run down, neglected and the furniture and decor is dated. It stands on a 4* site overlooking the bay but the hotel has sadly been neglected. Although it is classed as a 3* it should only be a 1*. A hotel with a lot of potential which is wasted. There is a terraced area overlooking the bay - but no furniture on it! The restaurant appears to be run as a separate concern. The breakfast buffet is behind a curtain at night time and when the curtain is drawn back in the morning - all the cakes and pastries are pre-wrapped! The room which we had was on the third floor was like something from a holiday camp chalet. The bathroom was "interesting" to say the least. The toilet and shower were behind a plastic shower curtain so in effect one could shower whilst sitting on the toilet! The bar area appeard to be a hatch from the reception area. An extremley disappointing 2 nights stay!

  • Stayed: August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank VollyDolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this reviewResponded October 24, 2013

Dear Customer, Thank you for posting your comments on our hotel.
We are sorry that your stay was not up to your expectations. In particular, we were surprised by the definition of the room assigned to you. Our rooms, from which you can enjoy an unparalleled view of the Bay of Quercetano, are all with sea view, some with balcony. Our structure, an Art Nouveau villa of the century, would require perhaps some minor restoration. We are confident that the unique location of our hotel will give us some small distraction in the restyling .. We would like to reassure you that our standard has improved greatly from your last visit, and that for the future we will pay increasing attention to the quality of our services to meet more and more of our loyal clients.

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Reviewed 2 days ago
Google Translation

Room Tip: camere centrali con balcone
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  • Stayed: October 2017, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank 175luciano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: September 2017, traveled as a couple
Thank Spina83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: September 2017
1  Thank happytraveller1908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAIACastiglioncello, Responsabile reception at Hotel Baia del Sorriso, responded to this reviewResponded 4 weeks ago
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Report response as inappropriate
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Reviewed 4 weeks ago
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  • Stayed: September 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank NicolasNavarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: September 2017, traveled as a couple
Thank sabrina_scali1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAIACastiglioncello, Responsabile reception at Hotel Baia del Sorriso, responded to this reviewResponded 4 weeks ago
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Additional Information about Hotel Baia del Sorriso

Address: Via Aurelia 1023 | Baia del Quercetano, 57016 Castiglioncello, Rosignano Marittimo, Italy
Location: Italy > Tuscany > Province of Livorno > Rosignano Marittimo > Castiglioncello
Amenities:
Bar / Lounge Beach Restaurant
Hotel Style:
Ranked #7 of 13 Hotels in Castiglioncell...
Price Range: $76 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Baia del Sorriso 3*
Number of rooms: 32
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