We booked this hotel after reading the positive reviews on Tripadvisor. We have just returned home & I've taken a while to decide what rating to give it. The reason being that we had a fantastic holiday - but the hotel spoilt it slightly due to the standard of the cleaning in our apartment.
As we went to the beach almost every day, I don't know if it's an isolated issue due to our particular maid, or whether others had a similar experience. (we were in room 117).
We arrived at 1am & were slightly disappointed with the Superior room - it seemed quite small - perhaps due to the extra bunk-beds in it. The handle was hanging off the fridge & worst of all, the bathroom bin (where you put used toilet paper) hadn't been emptied!
I complained about the bin the following morning & I have to say it was quickly emptied.
Over the next 9 days the room was hardly cleaned at all - the balcony was left a week without being swept - even though a cat had obviously killed something on it & blood was smeared on the floor -and inside the room all that was done was the top sheet folded on top of the bed.
If we had the necessary cleaning implements in the room I wouldn't have minded doing it myself as it is self-catering, but there was nothing - so I assume the maid should have been doing it! We go on 2 holidays a year & this is the first time ever that I haven't left a tip for the maid (I felt guilty - but reasoned that it really was not deserved).
The public areas including the pool were fine & the views from the room were lovely, if they look after the rooms better & maintain them, these would be a perfect base for your holiday. The beach is lovely & we ended up just going to 3 restaurants with fantastic sea views - Kyma, Philosophia & Kavos - we can't decide which was best - the food was delicious in all of them.
I would use this hotel again, but would complain next time if the cleaning wasn't up to a reasonable standard. I hope this will enable others to complain if the same issue arises with them.
On a separate note- the 2 hour glass bottom boat trip is brilliant - but be warned - you get drenched - it's worth it though!!!
- Also Known As:
- Pefkos Beach Hotel Rhodes