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“Fabulous staff, excellent food & great location”
5 of 5 bubbles Review of Chez Jan

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Chez Jan
Ranked #2 of 4 Hotels in Morgins
Manchester
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous staff, excellent food & great location”
Reviewed March 24, 2013

I have just come back from a 5 night stay at La Reine des Alpes with my boyfriend and his brother. The hotel's current owners have only been there for 7 months and although no previous experience of hotel ownership they were absolutely wonderful. Yvonne made a real effort to make us feel as welcome as possible. On the first night our room was slightly chilly and by the time we returned from dinner this had been rectified.

The town itself is relatively quiet - only one other hotel, a few restaurants, several ski shops and some bars. If you're looking for a nightlife this is probably not the best resort to stay in, however with all shops and amenities in close proximity it is very convenient.

The hotel is literally opposite the chairlift to take you towards Champoussin and other ski areas within Portes du Soleil, which is a bonus as it means you do not have to lug skis a long distance. There is free parking available so we decided to hire a car to drive from Geneva which worked out much cheaper than a taxi for the three of us.

We had one of the suites which was beautifully furnished and spacious, with a modern bathroom (with shower over bath and decent hairdryer), a dressing room, lounge area, and main bedroom with an extremely comfortable bed. For £150 each extra than a standard room for the 5 days it was definitely worth it. Standard rooms had a much smaller bathroom with a shower; the bedroom itself was the same size as our bedroom in the suite. Most BBC and ITV channels were available. Had a great night's sleep every night with no noise from outside.

The breakfast buffet had everything you would expect - yoghurt, cereal, fruit, bread, croissants, ham and cheese, in addition to tea and coffee. The restaurant has a lunch and dinner menu - could perhaps have slightly more available, but the food we had was lovely and very reasonably priced.

If I were to ski Portes du Soleil again I would perhaps try a Swiss resort slightly closer to the border, nevertheless we had a wonderful stay and in terms of location and comfort we could not have asked for any more.

Room Tip: If you do not mind spending a little extra, go for a suite as they are a lot more spacious with a bi...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lauren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    22
    7
    4
    1
    1
See reviews for
3
17
Solo
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3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 30, 2013

We spent three nights at the hotel for a ski break. The room was clean tidy and had everything you would require. Breakfast was great with the usual cereals, bread, croissants, fruit, meat and ham offered in Switzerland, buffet style so you could fill up for a day on the slopes. The staff were extremely welcoming and warm. We ate in for dinner on a couple of the nights, the menu is not extensive but adequate and is the only reason I'm scoring a very good rather than an excellent. The hotel owners have only recently taken over and maybe over time the menu will increase. Great access to the slopes it was only 50 metres walk to the chair lift and an easy run home in the evening. Great place, great fun and have booked for the summer already to walk in the mountains.

Room Tip: We stayed in the suite and it was enormous with everything you could possibly want.
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KaySpringy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manningtree, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2012

My husband & I together with his parents drove to Switzerland from England so we were looking foward to the hotel after the travelling. The hotel it'self is well located with great views and the rooms were spacious and well equipped. This is why our initial welcoming to the hotel and later experiences were such a shame. The man that greeted us sitting at the bar really couldn't be bothered to check us in for the next 3 nights. It seemed like a chore to him. He then went onto to say - the hotel is closing for the season after we leave and therefore there will be no meals served in the hotel for the next 3 nights. This is one of the main reasons we booked this hotel - to be able to get food in the hotel where you are staying! Finally the breakfast on day 3 was atrocious as they just gave us what was left (which wasn't enough) - they didn't buy extra to cater for our breakfast, they just used what they had left over. Very poor! So to summarise:-
1) Don't book hotels right at the end of the season - the staff can't be bothered and can't wait to close up.
2) Always check that they will be serving food as promised.

Room Tip: Balcony Room at the front was large and with great views. Shame that other bad experiences of our s...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scoobaletto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 10, 2010

We chose this hotel after reading all the positive reviews on trip adviser and we were pleased with our choice. We had a twin room with an extra bed put in to make a triple. Even with the extra bed there was plenty of room and plenty storge space. The room was very clean and we had a balcony.
All the staff were really friendly & helpful and the food in the restaurant was good. There is a half board option but you don't have to choose this so just selected from the menu as we went along.
The hotel is situated in the centre of Morgins and there is a chairlift just opposite (across the square). However, both runs down were red so as a resort Morgins is probably not that suitable for first time skiers although we did see people coming back down in the chairlift as there are some blue runs just at the top of the chairlift.
I would use this hotel again and recommend it to others.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue2Herts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chez Jan

Property: Chez Jan
Address: Place de l'Eglise, Morgins 1875, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Portes du Soleil > Morgins
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites
Hotel Style:
Ranked #2 of 4 Hotels in Morgins
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chez Jan 3*
Number of rooms: 13
Official Description (provided by the hotel):
La Pension de Morgins was established in 1880 by the Defago family and taken over by George and Juliette Monay in 1955. In 2012, it was acquired by the current owners, Heleen and Jan de Graaf. Jan has been a Morgins resident since attending Alpin College in 1972 and later choosing to be domiciled in Morgins. Until spring 2015, the establishment was run by tenants. Last summer and autumn, extensive renovations were carried out and the concept was changed entirely. The first thing to change was the name. From 2001 to spring 2015, the hotel was known as La Reine des Alpes. Its new name is “Chez Jan | La Pension de Morgins”. The formula has been changed to luxury Bed & Breakfast. The entire ground floor has been remodelled into an inviting sitting room with high and low seating. A large fireplace has been built in, and the entire building has been refurbished in chalet style by Jacques Multone (and company). The rooms have been upgraded with new curtains, linen, furniture, fresh tea and Nespresso machines. A significant change is that the grounds are now open to hotel guests only. We want guests to feel at HOME at Chez Jan. In the mornings, Kirsten serves a very comprehensive breakfast. She also bakes tarts, which are served as a sweet treat during the day. In the afternoons and evenings, your host Sam prepares drinks for guests and serves light snacks. We are also busy with plans for a wellness centre, which we hope to complete in 2016 – 2017. Everything is geared towards catering to our guests’ needs! ... more   less 
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