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4 - 9 of 296 reviews
Reviewed November 4, 2018 via mobile

Exceptionally good ample safe parking. Hotel seemed a bit unloved, entrance hall rancid smelling - a cross between curry & mould. Room (205) main light switch did not work, and sink basin did not drain well. Everything else excellent: spacious room, comfy bed, warm duvet, big smart tv & kettle with complementary coffee & tea. Super quiet, except for brief interlude by the frisky couple next door. We will definitely come back.

Date of stay: November 2018
Trip type: Traveled as a couple
Thank annalL4696YQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2018

I spent a night here at this hotel on route to Italy. The check in was fast as the receptionist had given all our room keys to our coach driver. My room was well equipped and was nice and airy. My room overlooked a busy road, however I heard no noise from either the traffic or any planes. I had a complimentary bottle of water in my room which was very welcome and also tea and coffee making facilities. There were plenty of towels in a well equipped bathroom, and the room was very clean. I enjoyed my breakfast here, as there was an excellent choice of food and drink on the buffet breakfast bar. The evening meal though was absolutely awful and inedible.

Date of stay: September 2018
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank gypoenid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2018

The hotel is situated close to exit 6 on AutoRoute A 35.
We requested a quiet room and that is what we got on the 2nd floor.
A pleasant spacious room with the usual bathroom facilities.
The restaurant in the hotel served a decent dinner and the breakfast in the morning was excellent. The hotel has a small swimming pool.
A excellent hotel for a stop on the way south.

Room tip: Room on 2nd floor at the far end away from the elevator was excellent.
Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank spiegelaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0369_sb, La Direction at Mercure Strasbourg Airport, responded to this reviewResponded August 10, 2018

Dear spiegelaar,

Thank you for taking the time to tell us about your experience at the Hotel Mercure Strasbourg Aéroport.

It is always a pleasure to receive a positive feedback about the quality of the food and the bedroom. We will share your pleasant comments with our team.


We hope to have the opportunity to welcome you again soon in Strasbourg.

Best regards,

Accommodation manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2018

Staff not friendly, not helpful. Rooms horrible, claustrophobic tiny room, which are below standard, not clean. Mercure chain hotel a real disappointment wherever you go. Food was horrible, could not eat.

Date of stay: August 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank W0RLD-W4ND3R3R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h0369_sb, La Direction at Mercure Strasbourg Airport, responded to this reviewResponded July 27, 2018

Dear Annie,

Following your review concerning the Mercure Hotel Strasbourg Airport, would you, please, be so kind to contact us directly in order to give us more information about your last stay. Which was your reservation ?
Our direct line : + 33 3 90 40 51 51
Our email : h0369@accor.com

We remain at your entire disposal,

Waiting your reply,

Best regards

Accommodation manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2018 via mobile


EN
The hotel is far from the city. You must
geta taxi center and not far from the
there is a super beautiful hotel. Lovely garden Good rooms .Notmuce to eat in breakfast .A pleasant and helpful staff.nice and quiet

Date of stay: May 2018
Trip type: Traveled with friends
Thank daliasiani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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