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All reviews quiet area a lovely stay spa area lovely hotel visiting strasbourg two nights a great place to stay stayed here for one night room was spacious would definitely stay here again breakfast buffet hotel is located alsace jacuzzi marc ile cheese
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3 - 8 of 712 reviews
Reviewed April 9, 2019

My girlfriend and I had a marvelous time. Loved the property, and the staff was very friendly, professional and accommodating. Restaurants were perfect for our needs. The location is very convenient as a base for day to Strasbourg and the small Alsace towns.

Date of stay: April 2019
  • Trip type: Traveled as a couple
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Review collected in partnership with this hotel
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaux_hotels_gef, Responsable réception at Chateau de L'ile, responded to this reviewResponded May 28, 2019

Thank you soo much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2019

This charming property is ideally located at the heart of Alsace not far away from Strasbourg. Service was impeccable, great attention to details and customer orientation. For example, our little sons were greeted by name. Little things that stick to our memory as sweet souvenir of our vacation. We also enjoyed the typical Alsatian restaurant at the hotel.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
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Review collected in partnership with this hotel
Thank fuhgeddaboudit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2018

Great Services ! Great Foods ! Great Location ! Great building ! Great Decorations ! Pool is small, but the SPA masseuses are Great!All for the same prices than those dirty, small, unfriendly hotel branches.Just enjoy it !

Date of stay: December 2018
  • Trip type: Traveled on business
    • Value
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    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank p20182018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaux_hotels_gef, Responsable relations publiques at Chateau de L'ile, responded to this reviewResponded January 2, 2019

Thank you for your congratulations

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Reviewed December 19, 2018

We chose this Castle for our two days stay in Strasburg. The room was very big but full of stinky bugs. We found 7 of them. I personally find them disgusting.this time of the year they shouldn't be around anymore but due to the fact that the windows of the castle are poorly insulated. Another issue was the heating system which was broken and replaced with a small heating device that made the air im the room too dry. Personnel was kind and dinner was good in both restaurants. Nevertheless, we spent over 1000 euros for two nights and it was not worth it.

Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank deborar547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2018 via mobile

This was a great place to stay. They had a nice pool and spa. The staff was extremely nice and went above and beyond to make our stay pleasant. The rooms were nicely decorated and the grounds were very pretty.

Date of stay: November 2018
Trip type: Traveled with family
Thank jstock2431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaux_hotels_gef, Responsable réception at Chateau de L'ile, responded to this reviewResponded November 28, 2018

Thank you so much

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