A bargain Iceland!? Worth commenting on. The Framnes is a modest place run by a very friendly couple. Rooms and bathrooms were clean and adequate in size. There was a breakfast buffet included in the modest nightly charge of about $100.
No question that we would return. This town was also the only place we saw the Northern Lights- magnificent.
Our group of eight arrived after a long day on snowy, sleety roads to discover that the hotel was closed. When we contacted the hotel, they first claimed that they knew nothing about our reservation (5 rooms for two nights), and then that, in seeking confirmation for our reservation earlier, our travel agent had cancelled the reservation - because our tour was not going ahead due to lack of numbers. (This came as a great surprise to us - as we'd not had any problems with any of our earlier bookings - and there had never been any suggestion that we would not be travelling on the specified dates).
This hotel was chosen due to its great location. We were fortunately able to find great accommodation about an hour's drive away. Noting Des D's review that the hotel is "under new management", I wonder if they didn't want to honour earlier bookings. Leaving paying guests on the doorstep as a result is unacceptable!
We did wonder if it was an April Fools Day joke - even if it was evening... Unfortunately it was not!
We arrived after a long day of driving to find the hotel dark and locked. When we rang the number the person who answered denied that we had made bookings for 8 people for 2 nights and in a subsequent phone call blamed our travel agent. The travel agent confirmed that the booking had been made. The hotel just didn’t care. We ended up staying in a hotel an hour away. I would never stay in this hotel - ever!!! The lack of any concern for the 8 cold and hungry customers who were outside their door was astounding.
Hello Turbogirl25,
first of all it is not good to hear about this sad experience,
but we have e-mail history between our Hotel and the third party who made your booking, there you can see they
cancel all bookings in April.
In April every year we are only open for groups and as this third party cancel, the Hotel was closed this date.
I understand your frustration but it should be aimed other places then the Hotel.
I will gladly send you this e-mail history as this clearly is cancel from the person who booked for you.
Have a nice day.
Sincerely
Kalli
Small hotel that does the basics well. Recently under new management. Plentiful breakfast in the morning and a coffee machine that's on tap night and day. Staff go beyond what is expected. Beds comfortable and the shower powerful and hot.
Enjoyed my stay and would come again.
This was a great stay in Kirkjufell Hotel We went to see the Kirkjufell Mountain and Snæfellsnes Peninsula,it wast Great! The rooms were clean and the stafff was owsome they also hve very nice breakfest.
