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“Awful service, not great location and terrible breakfast”

Hotel Stars Chilly Mazarin
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Hotel Stars Chilly Mazarin
Ranked #2 of 4 Hotels in Chilly-Mazarin
Reviewed December 29, 2012

The staff is a Russian roulette. Day 1 the young man at reception was lovely, extremely helpful and going out of his way to assist me. The next few days were ok but my last two were just awful. They were doing some works which prevented me from sleeping and was up all night only been able to doze off in the morning effectively missing out on one day of my holiday.
Breakfast gave me food poisoning so not only was I tired from the day before, I was also unwell. Phones were not working in the room so all calls had to be taken from reception. On my last day I came across one of the rudest people I have encountered on my trip. And this was the receptionist! Do not go to this hotel. It really isn't worth the savings.

Room Tip: Do not go- best advice
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  • Stayed: December 2012, traveled solo
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Thank Keyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 19 of 53 reviews

Reviewed June 16, 2012

If you intend to stay there, consider it twice. They don´t give you any attention to your needs, even also thru emails. I think they haven´t people prepared to use Internet, it´s the only way to explain a primary mistake like that.

  • Stayed: June 2012, traveled with friends
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1  Thank Dan_Joan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

I booked this hotel for 1 night because it was the cheapest available at the period. But finally it wasn't such a good deal :
It's not really 10 minutes from Orly Airport as mentionned in the presentation of the hotel (20 min and 45 euros by taxi by night) .
The hotel is far from Paris and public transportation are not really available at this place.
the room I had was at the first floor without elevator and no help from the staff.
Hygien is OK. Not enough blankets by a cold day.

  • Stayed: May 2012, traveled solo
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3  Thank Assia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2011

When we arrived we were welcomed by a very kind gentleman behind our desk who showed us to a tidy room, despite our reservation not yet being visible on his system.

After a trip to Versailles - it's about a 15 minute walk to Gare du Longjumeau from the hotel along Route du Longjumeau - we returned to find him replaced with an angry pugilist. He didn't smile at us. He wanted to know who we were. He wasn't at all friendly.

From our room upstairs we could hear him arguing with another customer, something he seemed to do quite frequently.

Rooms are what you'd expect for one star. Location is surprisingly good if you don't mind walking 15 minutes to the Longumeau train station and then taking the train to your destination (Versailles, Tour Eiffel, Notre Dame). Planes take off directly overhead from Orly, but they stop at 10pm.

Room Tip: You can get rooms not on the petrol station side.
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  • Stayed: November 2011, traveled with family
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3  Thank Timothy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2011

If you are planning either a budget trip to Paris or needing a hotel you think in near to Orly airport ... DON'T choose this hotel!

The first room offered has a toilet that did not flush. We were then given the room next door. The walls had what appeared to be some sort of bodily fluid smeared on. The carpets were dirty and the bathroom smelled so bad, we only used it when we had to and declined to shower there!

In the early hours of the morning, my husband had to get dressed and ask the receptionist and his drinking guest to please lower their voices as everything could be heard in the room including both their conversation and laughter, Additionally, you can hear everything from both the neighbouring rooms and the corridor and stairs.

The room of the hotel looked out onto an all-night garage, which was very brightly lit and noisy with many trucks/vans pulling in all night to refuel - each of which could be heard in the room.

You occasionally could hear the planes overhead (which we expected), but were unable to see any (which we found rather disappointing).

We had paid for breakfast, but were still challenged by the receptionist about payment and had to stand there whilst he checked the computer to verify that payment had been previously made. The amount and selection of breakfast items was very limited and not worth the money paid.

All in all, a very bad experience of this hotel ... never to be repeated!!!!!

Room Tip: Choose a different hotel - but if you really have to stay here - take a room on the first floor (not...
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  • Stayed: September 2011, traveled as a couple
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4  Thank Confusedtigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2010

We booked this hotel because we were flying in to Paris Orly really late and thought it will be better to stay someplace close to airport. Booking.com showed this place 5 miles from Orly so we assumed small taxi fare. However, after arriving at Orly, we found out that this is place is no closer to airport. We paid 50 euro to get to this place from Orly higher than what we would have paid to go to paris city center. Moreover, the place is no great and has feel of quicky place. They got porno on tv at night and the guy on main desk couldn't stop watching the channel every few minutes.

  • Stayed: August 2010, traveled as a couple
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1  Thank psoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2010

For anyone thinking of staying here, its not as bad as the previous comments suggest (since they were a long time ago and the hotel has improved). Basically you get what you pay for. It is a budget hotel near to plenty of resturants (some of which are novelty) and an extremly regular bus service to the stations or paris. The rooms are not huge but if your there for sight seeing and just need it as a place to stay my partner and i highly recommend it. Many of the staff we met spoke English and were all more than happy to help us out. The beds were very comfotable - ours had a memory foam matress!
Not many electrical sockets.
all i suggest for you to do is bring own towels (as not very big) and also bring haridryer etc.
Breakfast was a fair price for an all you can eat buffet with authentic french food.

  • Stayed: April 2010, traveled as a couple
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1  Thank ERF92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Stars Chilly Mazarin

Address: 1 rue Ampere, 91380 Chilly-Mazarin, France
Phone Number:
Location: France > Ile-de-France > Essonne > Chilly-Mazarin
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Room Service
Hotel Style:
Ranked #2 of 4 Hotels in Chilly-Mazarin
Price Range: $61 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Stars Chilly Mazarin 2*
Number of rooms: 30
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Also Known As:
Stars Chilly Mazarin Hotel

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