We stayed at this hotel while on a property hunt. The website looked good and the location was ideal so we booked. After a long drive we were amazed to be told that the restaurant was closed that evening - and so was the bar as the only member of staff on duty in the whole hotel had not been left the keys! Needless to say the website mentioned none of this.
After reading poor reviews of the Orangerie, we had booked a room in the Chateau, which was OK. The hotel, however, reports to be 4 star, but I would expect to be able to get a meal or at least a glass of wine in a four star hotel.
Did they charge less for not being properly open? What do you think?
- Official Description (provided by the hotel):
- The two floors of the castle count 13 rooms, 4 of which are « classique » rooms, 4 of which are « supérieure » rooms and 5 suites that lead to the main staircase and the elevator. All rooms have a different set-up and decoration. But each room offers you what you may expect (a large bed, a flat screen TV, a mini-bar, trendy bathrooms, bathrobes…), in harmony with an estate rich in history and regional heritage (old furniture, examples of regional themes…). ... more less
- Reservation Options:
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- Also Known As:
- Chateau Des Reynats France/Chancelade, Dordogne