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“Pleasant Stay”
Review of Sheki Saray Hotel

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Sheki Saray Hotel
Ranked #1 of 6 Hotels in Sheki
Certificate of Excellence
Reviewed November 17, 2013

Stayed overnight whilst visiting the area. very pleasant room overlooking the town and mountains. Everything we needed in the room and a very comfortable bed. water provided a d a reasonably priced mini bar. Sadly no kettle for out morning cuppa.

We were the on,y people to eat in the restaurant and we had a reasonable meal. menu in English, staff most helpful. Breakfast was fine with a limited choice of most things and beautifully cooked omelettes cooked as required. i would stay there again and recommend it to our friends.

Stayed: November 2013, traveled with friends
1  Thank Jacaranda88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 - 73 of 125 reviews

Reviewed October 20, 2013

I really love this hotel and whenever i am in Shekii stay there. Hotel is kind of small boutique hotels very beautiful from out and inside. The shebeke ( glass windows), sofas and lamps - all this is very attractive. I love to stay in this hotel in winter time. Rooms are very nice, bathroom floors are heated.

  • Stayed: December 2012, traveled on business
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1  Thank Kenul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Stayed one night in this hotel on a tour as we traveled onto Baku. The hotel was near a park but without any other in-house facilities. The room was rather spacious with comfortable bed. There was a small terrace overlooking the street but a bit noisy due to the traffic. There were 2 complimentary bottles of water but no kettle nor complimentary tea or coffee. TV had about 14 channels with BBC, Euronews and Cartoon network. There was in-room free WiFi but got logged out very often.

Breakfast was very simple with limited choices. Juices were lousy but there were some fresh fruits – orange, pears and plum. There were only local bread and toast. Eggs were made to order but the chef would not understand too difficult requirement in English. Despite in a muslim country, there were small amount of cold cuts and salami being made available.

  • Stayed: June 2013, traveled solo
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1  Thank cutiedoggy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

Rooms are very big and clean. Nice booklets in the room with explanations to the sights. One of the books was old 1986, surprised that no one did not steal it. Very nice and modern lobby. The staff speaks English and gives you directions to the sights. Breakfast area is great and food was good and plenty.

  • Stayed: May 2013, traveled with friends
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1  Thank magistros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

I'd give this place 2.5 stars at best. On arrival the receptionist was unfriendly and unhelpful. Our suite was very basic more in keeping with a cheap motel. We never got our requested wake up call. The breakfast buffet was a joke and the service was totally non-existant. The male waiter never once even came over to our table even though there was only one other guest there. We were never offered juice or coffee but when we did ask for coffee it was a big deal to get a cup of what was weak dishwater and we were never offered a refill - not that we wanted one. In fact the waiter was downright rude. If this is the best place in town I'd hate to see second best and to say it's a five star is an outright lie!

  • Stayed: May 2013, traveled as a couple
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2  Thank PeterAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elshan M, Manager at Sheki Saray Hotel, responded to this reviewResponded May 17, 2013

Dear Guest,




Thank you very much for sharing your review with us. Your comments (both positive and negative) are very important for us. We are very disappointed about your experience at our hotel. Your comments about the services in front office and the restaurant addressed to relevant managements and appropriate actions have been taken. Complains for some points at your comment are definately not up to standards that we are aiming for.
We truly hope that we'll get another chance to host you at Sheki Saray Hotel in the future to make your stay more enjoyable.

With my kindest regards,
Elshan Mammadli

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2013

I stayied in the past in this hotel and again now. It is a big difference. Very good english spoken now, the rooms well maintained and the buffet breakfast quite near to international standards.
There many hotels around now but the Sheki Sherau is in city center and more than efficient. recommended

  • Stayed: May 2013, traveled with family
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Thank BIZAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elshan M, Manager at Sheki Saray Hotel, responded to this reviewResponded May 9, 2013

Dear Guest,



Thank you very much for sharing your review with us. It was our pleasure to host you in our hotel. Our hotel always tries to bring the best standards for our guests. Once again thank you for choosing us and we look forward welcoming you again at Sheki Saray Hotel.



Sincerely yours,
Elshan Mammadli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

This hotel is an unexpected surprise. It is the only 5 star hotel in Sheki and the standards here are nothing short of excellent.

The staff all speak English and Russian, the food is all regional and Fresh. the restaurant and bar menus feature both local and European delicacies and the Bar in the lobby is quite chic considering where you are.Room service is 24 hours and the WiFi is very affordable and quite reliable. Book early because it is very popular with tourists. The hotel is also located right in the middle of town. The restaurants, park, bazar and Sheki Xan-palace and it's museums are all within walking distance. There is also an excellent variety of television channels and useful leaflets about the local sights and architecture.

The only two problems we had was a mistake was made in our reservation but this was suitably compensated for by a complimentary meal. The other problem is a strange one. The room air conditioner controller just doesn't work. I find this strange since other guests have complained but nothing has been done.

Overall this is a great hotel. The journey from Baku to Sheki is long but this hotel is a welcoming destination. I will definitely stay here again!

Room Tip: As usual the higher the better!
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  • Stayed: January 2013, traveled as a couple
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3  Thank daymannightman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheki Saray Hotel

Address: M.E. Rasulzade Street 187, Sheki 5500, Azerbaijan
Location: Azerbaijan > Shaki-Zaqatala Region > Sheki
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Sheki
Price Range: $50 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheki Saray Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
The Sheki Saray Hotel enjoys uninterrupted views of the Caucasus Mountains and has been sensitively designed in a modern style. The cultural references of its architecture evoke the rich history of Sheki and combine elements from Mediterranean , Middle east and Europe. A blend of local stone, fabric and wood, warm, muted colors and decorative features such as arches, lamps and columns reflect the aims of the designers to create a sense of place and tradition where guests can enjoy a relaxing and stimulating holiday in a peaceful and secluded environment. ... more   less 
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