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24 - 29 of 79 reviews
Reviewed December 11, 2016 via mobile

The hotel is fine itself but they forced you to wear a swimming cap if you want to enter the pool. I asked them why and they can not provide a good reason. They said because this is china and one said that is the rule set by local government. This is very strange and unpleasant.

Date of stay: December 2016
Trip type: Traveled with family
Thank VincentC2386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Zhanjiang, Manager at Sheraton Zhanjiang Hotel, responded to this reviewResponded December 14, 2016

Dear guest, thank you for your feedback. We apologize if our associate at the pool was unable to adequately express the reason. For hygiene reasons, swimming caps are indeed required by local regulations whilst in a swimming pool. We regret if this caused any inconvenience. We hope this did not de-merit your stay in our hotel. We look forward to the opportunity of welcoming you back. Best regards and thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2016 via mobile

Stayes here on a business trip and found it one of the top hotels i have stayed in China. Room was very nice, staff was excellent, pool, steam room and gym were all top notch. Scheduled all my business meetings at the hotel and it was a great place to meet and greet. Food in the chines restaurant was excellent. Highly reccomend.

Date of stay: November 2016
Trip type: Traveled on business
Thank Roshaiga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Zhanjiang, Manager at Sheraton Zhanjiang Hotel, responded to this reviewResponded November 14, 2016

Dear Guest, Thank you for providing your kind feedback. We are delighted to hear that you are satisfied with our hotel. Comments such as yours are a wonderful compliment. We look forward to welcoming you back on your next trip to Sheraton Zhanjiang Hotel.

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Reviewed October 4, 2016 via mobile

We loved our stay here, amazing service, beautiful ocean view, sound proof room, unforgettable bathtub, two pools, outdoor one overlooks the ocean and city. We came here for my 27th birthday, the breakfast spread was fantastic, catering to western and Asian taste alike and worth the $18, and the traditional Japanese dinner was so memorable. Somehow they found out it was my birthday (maybe they checked the passport?) and brought an entire cake to our room that night. So. Awesome. We were here during the national holiday, so it was very busy, but we never felt neglected because of it, just a lot of people in the lobby, pool and breakfast.

Date of stay: October 2016
Trip type: Traveled as a couple
Thank 86lindsays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Zhanjiang, Manager at Sheraton Zhanjiang Hotel, responded to this reviewResponded October 8, 2016

Dear Guest, Thank you for providing your kind feedback. We are delighted to hear that you are satisfied with our hotel. Comments such as yours are a wonderful compliment. We look forward to welcoming you back on your next trip to Sheraton Zhanjiang Hotel.

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Reviewed September 2, 2016 via mobile

This is really a top class hotel in a still developing city. Excellent rooms with a top class bed, working desk and bathroom large variety for breakfast, great swimming pool (almost empty during the day, full after the sun goes down... strange but this was the reality every day)...

Only negative point, English speaking is not so good or limited to few. Nonetheless, something that they are clearly improving (I've noticed the change in just 6 months between my visits).

I will not even think twice: if I'm going to Zhanjiang I'll definitely book a room there!

Date of stay: July 2016
Trip type: Traveled on business
Thank Jorge G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Zhanjiang, Manager at Sheraton Zhanjiang Hotel, responded to this reviewResponded September 4, 2016

Dear Sheraton guest, we greatly appreciate the time you've taken to let us know about your recent stay at Sheraton Zhanjiang Hotel. Kindly rest assured that your comments are well taken and communicated to related department for immediate improvements and we will strengthen the staff Engish speaking to provide better service to guests. We look forward to welcoming you back to Sheraton Zhanjiang Hotel to have a better experience.

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Reviewed June 29, 2016

We stayed only one night so we never had the time to try out everything that is offered here. Still, I would really recommend this hotel.

It's not exactly in the city center, rather very close to the beach, not much to do in this particular area. Room was great, bed big and very soft (which was nice after having stayed at ordinary Chinese hotels with rock hard beds for a few weeks). Curtains open when you enter the room, the view is terrific.

They offer a nice menu of food, refreshments, coffee and cakes. I tried latte and cookies in the lobby (not the standard latte you get at Starbucks, I'm afraid, but it was OK). Live music in the evening was nice. Not sure about the English skills of the staff since we most spoke Chinese, but they were helpful in looking for a cognac which they first thought was sold out.

Room tip: Stay here for the service, the comfortable rooms and the view.
Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Hans L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Zhanjiang, Manager at Sheraton Zhanjiang Hotel, responded to this reviewResponded July 3, 2016

Dear Sheraton Guest, Thank you for providing your kind feedback. We are delighted to hear that you are satisfied with our hotel. Comments such as yours are a wonderful compliment. We look forward to welcoming you back on your next trip to Sheraton Zhanjiang Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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