We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Uroa experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Uroa Bay Beach Resort
Ranked #2 of 7 Hotels in Uroa
Certificate of Excellence
Reviewed March 1, 2013

Nice experience, i'm in Uruoa from yesterday (01st march) to the 10th March. My first overall rating is poor, when we booked in the room was ready but later we experience some bad events. The TV remoted was out of service, the water boiler also, the sleeping set of our main bed was full of ink slain, the toilet cover broken.
Yesterday evening we almost wait more than 45 minutes for our diner, the time was incredibly long.
This was our first day in this hotel our overall rating is poor and could be easily worst...Tonight i will tell you what has appens and give you our latest rating, maybe this time with good news

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FamilyGENOUILHAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (766)
Traveler rating
Traveler type
Time of year
Language
  • More languages

245 - 251 of 768 reviews

Reviewed February 21, 2013

This is a difficult review to write because there are real Pro's and Con's to this resort.
The Pro's are as follows:

The physical lay out is very nice. Our room was clean, well appointed (very good air conditioning, small refrigerator, good bed, coffee service) with a nice balcony.

The swimming pool is clean and beautiful. If your desire is to go somewhere to sit and relax by a pool and not visit any other part of Zanzibar, then the pool is a plus. We did not experience a dirty beach. We did not go into the ocean there but did snorkel elsewhere.

The staff (not management) are the saving grace. To a person they were friendly and helpful although not always accurately informed.

Our flight was delayed into Zanzibar so upon a late check-in, we were greeted by a platter of fresh fruit and sandwiches in our room. A nice surprise and well done.

Cons":

Not really a responsibility of the resort but you are going to face a 50 USD one way transfer cost to anywhere from there. If you plan on seeing Stone Town, I suggest a few nights in a hotel there and then a move to a beach lodge if that is your wish. Tack on 100 USD to your daily expenses to see the Monkey Forest or anything else. Every transfer

The place seems to be in need of management who is experienced. Every morning the bar till was counted first thing but at no time did any manager take the time to walk 50 feet to the breakfast bar, take a small plate of samples and QA the product. If they did, they would have seen that the bread could run 3 times through the toaster (despite turning it up) without toasting and 10 minutes past opening the food to an item was cold in all the chafing dishes. The fruit bar was well done at all meals.

An example of our observations about the food. The Saturday night buffet is often the restaurants moment to shine. The "Loin Lamb Chops" were nicely grilled by the person doing the grilling. The issue was there does not seem to be a trained chef in the kitchen. The meat was very poorly butchered and given to the grill cook with out even minimal trimming. It was impossible to trim with the table knife and only after using our sharp camp knives was it possible. There was so much gristle, fat and waste on the meat that finding an edible bite was a challenge and I LOVE lamb. The pile of waste looked worse than a lion kill.

In addition, there was a Shellfish (? Langostino) Pasta. The shellfish had not been cooked and removed from the shells to be added back to the pasta. Instead it had been crudely smashed with a hammer into small pieces and cooked shells and all in the Universal tomato sauce used for a variety of dished (only the seasoning changes slightly). By the time it had been cooked to death, the fish was firmly attached to the shells and so stringy that it was both impossible to remove from the shells and tough. The sauce then curdled. After just coming from a remote tented camp (in Ndutu) where the same food stuffs were the staple and the same constraints existed to use them all, we were dismayed to see what came out of this kitchen. The waste was appalling due to the poor product they were turning out.

The phone never worked in our room for all 4 days, despite reporting it to an actual "manager". While that was not really an issue for us, it should be noted. Tipping must be done to each individual person directly. There is not a visible "Tip Box" and the word from the staff is that "there is one but it does not get distributed fairly".

Take adequate small bills. Making change was very difficult. We travel a lot and are very flexible. To us this was a disappointing choice but having no other measure of resorts in Zanzibar I don't know how this compares.

To our eye, the place would benefit from better management. We would not return despite the cool and refreshing swimming pool..

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank nancywim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

After a long stay in Tanzania, uroa bay beach hotel was simply luxury to me! The hotel have a really good standard, nice restaurant, clean rooms, swimming pool and bar.
We were a group of young youths who stayed at the hotel for almost two weeks. Our issue was prob that we got a bit bored after some days.. The hotel is a bit far from everything else, but then again it is possible to order a taxi for a get away. The hotel also have some good get away activities, a bit more expensive than other African prices though....
The staff are friendly and helpful, and to communicate in english wasn't really a problem. The cleaning staff was really friendly and did a great job at our rooms.
If ur up for some luxury, and a relaxing time this nice hotel is perfect for u!!
I really enjoyed my stay there.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Hannatrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

The hotel is on the East coast of the island on a beautiful strip of beach. Very quiet and ideal for a relaxed holiday. The local staff are very kind and friendly. The rooms are very clean and so is the rest of the hotel. The gardens are well kept and tidy with tropical plants and trees. The water in the taps and pool is unfortunately salty!

The food and drinks are expensive and if you are a vegetarian: dont go! There is limited options. Also, as an Intalian owned and managed hotel, I would expect the pasta and pizza to be a bit more better then what they were serving.

The hotel was full of Italian and other European guest on package holidays, it appears the hotel has been designed for such crowds. The hotel has arrangements for diving and other activities too.

Room Tip: The sea facing rooms are locked with trees and plants so you may not get a "sea view" as s...
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AnujJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

basically the main issue about zanzibar is the sea. And the main issue of this small village resort is the fact the beach is ok...nice...white sands....BUT WHAT'S FOR? if you need to walk 300meters with very low and dirty water for a swim?
after that yes...there is a tiny dreamy blue sea water. But extremely annoying an frustrating.
About the RESORT in terms of structure, i can say we had a good accommodation second line and facing the sea. It is well built and almost new 2010/2011.
In terms of managing and service, i think right now.....i would not suggest anybody i know to go for it. I use to spend almost 200 nights a year in hotels/etc....for business (mostly of course) and lea sure. But i can certainly confirm they do NOT have any skills...even if they try to act as they are
The food is good
AND ALSO IT IS PROBABLY TOO EXPENSIVE FOR WHAT YOU HAVE....and remember no blu sea

Room Tip: we were in number 16...second line but facing the see.
See more room tips
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank alessandro s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uroa_bay, Proprietario at Uroa Bay Beach Resort, responded to this reviewResponded January 22, 2013

Hello Alessandro
I am sorry to hear talk like Zanzibar, an island so beautiful that years ago made me fell in love for its colors, its beaches, its people and I invested everything I had in this small resort, located on a beach in my opinion beautiful as that of Uroa where mass tourism has not arrived yet, you can still see the people in their customs and costumes as in no other place on the island.
For centuries this population cultivated a particular species of algae which is then sold to Chinese merchants today as centuries ago, in my beach front resort we removed these crops years ago and we have created a step to facilitate access for our customers to beautiful island of white sand created by the low tide where the crystal clear water allows fantastic swims and walks.
Surely before leaving for Zanzibar have not evaluated the destination as planned, Zanzibar is a 'beautiful island tides are a natural spectacle extraordinary think that there are nearly four feet of travel between low and high tide, people always ready with a smile to help tourists and show their uses and customs, and finally the island's history from slavery to the Indian merchants of spices make Zanzibar one of the goals in my opinion the most beautiful in Africa.
Maybe your ideal vacation would be in an atoll in the Maldives, where the sea is the master but otherwise is in no way to be compared to a holiday in Zanzibar.
I'm flattered that my little Resort has been to your liking I hope you can recommend it to those who come in Zanzibar evaluating the destination and not for an offer at low prices seen in a travel agency.
Regards
Andrea Ballardini
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

We stayed at this hotel for 2 nights as there was not space in other places during the busy period we were there.

Having stayed at 3 other hotels during our lovely stay in Zanzibar, we can comfortably say this resort is not a good option for those looking for more than a mass-market atmosphere resort:

1. The food (including a la carte) is simply terrible. It is obvious there is a big effort on minimising cost and little interest in doing something about it: no one asked us if there was anything wrong after taking back our the four dishes we ordered but barely touched, which we'd expect from a hotel charging us $190/night and priding itself of food being a priority. The only ok options was pizza and pasta, but there is no way that pasta was home-made, as written on the menu.

2. Rooms: the curtain only covered 20% of light coming through the window, which is a no go for those sensitive to light. We called the receptionist about this, who said they will look for a solution, but never got back to us. Also, we had a big flood of water in the room after a rainy night. We were probably unlucky, but it further highlights a poor design.

3. When we wanted to pay the bill with local currency, the hotel applied a very unfavourable exchange rate which meant our bill was effectively 15% more expensive. There was no other option for us as it is known on the island that paying by card is expensive and that retrieving dollars (which is their official price) is not an option. We tried to make sense about this with the Italian staff in charge (who then called the manager) given this rate was completely out of range compared to the 3 other hotels we have been to, but they told us manager said "this is our hotel policy". To us, it just felt like a classic trick to squeeze a bit more from the customer in an unexpected moment.

For those caring about these things on holidays, this hotel is not a good option. Even for those with different expectations, there are much better choices on the island at comparable/lower prices, like Seasons lodge (not too far away - see our positive review) or Paje by night. All the good stuff said about Uroa Beach Resort (good beds, friendly staff, lovely beaches etc) can also be found at these other mid-market hotels.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Marcolegrando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

I stayed here for Christmas 2012 for days , my first choice (more rustic/local) was booked up and had made day trips here before and liked. The friendly staff, tasty, Italian-inspired bood, cheap wine ($8 US/ltr) and very well maintained lush property, were big sellers. The rooms are airy and nicely decoareted Zanzibari style, a/c, fan, sat. t.v.v fridge, hot water, commode. Very much recommended. Of course we had to pay more for the holidays, but in low season, as late as mid-Dec. They were going to only charge me $63 US/night single for the same garden view room as I was booking direct (was living in Zanzibar) Christmas was double for a single and then more for my boyfriend.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peacock8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Uroa
10.7 mi away
Melia Zanzibar
Melia Zanzibar
#1 of 12 in Kiwengwa
1,662 reviews
27.3 mi away
DoubleTree by Hilton Resort Zanzibar - Nungwi
19.1 mi away
Coral Rock Zanzibar
Coral Rock Zanzibar
#7 of 13 in Jambiani
567 reviews
Show Prices
Show Prices
Show Prices
11.8 mi away
Dream of Zanzibar
Dream of Zanzibar
#2 of 3 in Mahonda
1,726 reviews
4.3 mi away
Pongwe Beach Hotel
Pongwe Beach Hotel
#1 of 6 in Pongwe
912 reviews
0.7 mi away
Palumboreef Beach Resort
Show Prices
Show Prices
Show Prices

Been to Uroa Bay Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Uroa Bay Beach Resort

Address: Uroa Bay, Uroa 2675, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Uroa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Uroa
Price Range: $107 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Uroa Bay Beach Resort 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
Brand new 4 star superior resort, on wonderful Uroa Beach, on the East Cost of Zanzibar. Italian management and maintenance, with smiling and professional local staff, working all together to make you enjoy at best your stay here. Big pool, pool/beach towel service, great beach, excellent Italian inspired kitchen, more then 40 square meter rooms fully equipped and furnished (individual A/C, mini fridge with daily refill mineral water, TV with satellite channels, telephone, fan, mosquito nets on beds, safe, internet connection, private furnished terrace, private services with shower box and bidet). Relaxing and easy-going atmosphere. Ideal for everyone who wants to relax and have a great time in a wonderful location. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Otel, Hotwire, Booking.com, Orbitz, Agoda, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Uroa Bay Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Uroa Bay Beach Hotel Uroa Village
Uroa Bay Beach Resort Zanzibar Island, Tanzania

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing