Stayed in this hotel after our Kilimanjaro hike and safari @ Ngorongoro. Rooms were clean and spacious, and bathroom was also very spacious. Shower worked well as well as the air-condition. Beautiful beach and nice pool. Included in our price was lunch and dinner, and they were ok. However, the lunch time was a nightmare. Tried to eat lunch once at hotel's restaurant, but it was literally impossible. After the staff took our order, it took more than an hour to receive the meal (and they only had one choise of food, so you would assume they have it ready). There were only four other clients there at the same, so it was not crowded. During this one hour waiting time we contacted the manager, who apologized and said that unfortunately they only had the slow employees present at that day. What??? Never try lunch at this hotel. Service overall was very lazy and slow.
The worst thing about this hotel is that OUR CREDIT CARD WAS COPIED at the reception. During the check out they told us that they have to call the bank in order to confirm our credit card. They made a call in front of our eyes, but apparently it was not a bank they called. After the trip the credit card had been used to several purchases in South-Africa worth USD 2000, however, the only place we used it during our trip to Tanzania was at this hotel. Have never even been to South-Africa. We had the credit card in our hands all the time, so they must have copied it. If you stay at this hotel, never ever pay with credit card.
Too bad, the hotel is very nice looking with amazing beach, but because of the problems encountered would never stay in this hotel again.
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- Also Known As:
- Zanzibar Safari Club Hotel Uroa Village
- Zanzibar Safari Club Zanzibar Island, Tanzania