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“Not-so-clean” 2 of 5 bubbles
Review of Suria Cherating Beach Resort, Kuantan

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Suria Cherating Beach Resort, Kuantan
Ranked #4 of 6 Hotels in Cherating
Malacca
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Not-so-clean”
2 of 5 bubbles Reviewed July 6, 2008

Spent a weekend getaway at Suria Cherating.

Resort has a beautiful sea front, long stretch of sandy beach, wave and breeze from the South Cina Sea. However, in order to enjoy all these completely, I'd suggest one to look for alternative hotel along the long stretch of Cherating Beach.

The rooms smelled so bad from the wooden furnitures and the 'not-so-clean' bed sheets, pillows, blankets. I couldn't even be sure that they were clean. To put myself to sleep, I had to lay my clothes over the pillow to cover the bad smell.

The food variety and quality is poor. The staff are friendly but the service could be better.

  • Liked — The beach
  • Disliked — Cleaniness problem
  • Stayed July 2008, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank G0ingnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    6
    36
    44
    30
    12
See reviews for
43
22
3
14
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Russian first
  • Any
English first
Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 11, 2008

We are a family of 4 from Australia, 2 adults and 2 teenagers. We booked this hotel from the website. We were actually very disappointed. The hotel seemed to us tired and run-down. Everything seemed grotty and not well maintained. The tablecloths were not changed the whole time we were there and probably had not been changed before we arrived. They had cigarette burns and food stains on them. We saw a staff member drying plates with a tablecloth dragging on the ground outside. Stray cats jump on the tables and hang around food areas. There were people in the pool fully clothed. Jeans, belts shirts the whole ensemble! The lobby and lift were permanently wet from dripping patrons walking from the pool to room totally soaked. No-one cleaned this mess. There a a few recliners around the pool but not there for comfort. They are just wood and very heavy. They need padding. Towels were not available at the pool side till 4pm in the afternoon. People smoke everywhere, which we know is a cultural difference but there are butts all around the pool area. No facilities for smokers, so we all put up with the deritus. Lots of staff who are very nice but really don't know anything about service or what it entails to run a resort. Food was very average. The beach and sea were beautiful but ruined by rubbish and motorbikes and quad bikes that ride up and down the beach. Don't recommend this for honeymooners or anyone really. Sorry

  • Liked — -
  • Disliked — Noisy air con
  • Stayed June 2008, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank HolidayersAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cherating hotels

Puyallup, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 1, 2008

Nice hotel eventhough checking in process wasn't as smooth. Room was adequate with mini fridge, coffee making facilities, TV, hair dryer and telephone.

The toilet is big enough and in excellent condition. Very near to the beach side and very close to convenient store. 10 minutes drive to Kemaman town.

This hotel is very suitable for team building activities as all the equipment are there and ready to be used.

  • Liked — Location
  • Disliked — Staff response to certain query being raised
  • Stayed March 2008, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank cutenose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed March 22, 2008

We just returned from the hotel stay. The hotel is clean and well maintained. It served our purpose as my family and child wanted a clean place where we can enjoy both pool and beach. Do not expect 5 star luxury...if that is your purpose go elsewhere. We will definitely go there again.

  • Liked — good value for money
  • Disliked — no character...just another concrete structure
  • Stayed March 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank travellerwithfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 6, 2008

Nice Hotel with the good service also cheap.. Delicious food.. I like the hotel..
But when i came there with my husband, there's no activity in hotel.. Wifi down.. Lil bit boring.. Lucky we drove car there, so we can go out to other area..

  • Liked — food and service
  • Disliked — less activity
  • Stayed January 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ms_tham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suria Cherating Beach Resort, Kuantan

Property: Suria Cherating Beach Resort, Kuantan
Address: KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
Location: Malaysia > Pahang > Kuantan District > Cherating
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Cherating
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suria Cherating Beach Resort, Kuantan 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Suria Cherating Beach Resort, Kuantan Hotel Cherating
Best Western Kuantan
Suria Cherating Hotel

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