We booked a week with Thomson at the Alice Springs Hotel and Apartments in late October to catch the late Autumn sun. As usual we booked "self catering" allowing us to prepare breakfasts and lunches as and when it suited us. On our arrival, however, it became apparent that we had been booked "room only" by Thomson and there were no "self catering" apartments available. Unfortunately and obviously my fault for not checking the paperwork, the Thomson booking form sent to me did indeed detail "room only". It was only on further investigation that I discovered another couple staying at the Alice Springs Hotel with Thomson had also booked "self catering" and been given "room only". In addition,on the bus transfer to the airport at the end of the week, we spoke to another couple with an identical problem. I find it difficult to believe that three couples made the same mistake! I wrote to Thomson on on 18th October asking them to investigate these three identical issues but after some 9 weeks I still await a reply.
However, the Alice Springs owners went out of their way to ensure that we and the other couple had a really good holiday.
The hotel is run by - as the name might suggest - two Greek/Australian families providing a truly excellent and well run facility, with a restaurant and bar providing a friendly service of well-cooked food and reasonably priced drinks.The various "food-themed" nights are great fun and well worth booking. There is a pleasant swimming pool with plenty of sun beds and a variety of sitting-out areas. Nothing is too much trouble, the facilities and rooms are clean and tidy and it is obvious that regular maintenance and some upgrading is carried out during the closed season.
The hotel's location is some 200m from a long sandy beach, there are several restaurants almost adjacent to the hotel and others within a 10 minute walk and the hotel is an easy 15-20 minute walk from Kos town centre.
The Thomson representative calls at the hotel on a regular basis which is a most useful service, as it provides details of the various events and tourist opportunities available on Kos. However, with only a little homework it became obvious that the Thomson prices were quite a bit higher than those charged in the town itself - as an example, the "3 island boat trip" when booked downtown, was nearly 20 euros cheaper than the price quoted by Thomson - so do your homework before booking with the rep!
Altogether a very pleasant week in the sun made especially enjoyable through the efforts of the hotel owners and their staff, so many thanks to George, Barbara, Elias and all the staff .
To Thomson - I still await a response to my letter regarding the accommodation issue and you should probably have a look at your pricing of the various holiday events.
- Official Description (provided by the hotel):
- Our family run hotel is located in Kos Island, a part of the picturesque Dodecanese Islands in the Greek Mediterranean.We offer spacious, air conditioned double rooms and apartments within 80m of beautiful Lambi beach. The centre of the city is a mere 1.5km walk away or alternatively there is a a bus stop only 50m away.Kos Town offers some great shops. In the centre of Kos town you will find an indoor market that sells local produce such as Ouzo, honey, pottery, seeds and soaps. Lambi also offers some fantastic ancient ruins for those who like to take in the local culture whilst enjoying their luxury holiday, or if you would prefer the atmosphere of the more lively resort of Kos Town.Psalidi which features a water park and is located in close proximity to Lambi and Kardamena which is the liveliest of the resorts of Kos and offers a fantastic selection of bars, nightclubs and restaurants. ... more less
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- Also Known As:
- Hotel Alice Springs
- Alice Springs kós
- Alice Springs Hotel Kos, Greece