I have just returned from a two night break to the Dunadry hotel, and for a 4 star rating I was not impressed. On arrival the area around the toilet was soaking wet due to the shower curtain being left outside the bath. There was also a cobweb on the ceiling of the bedroom! A no-no. The complaint about the wet floor was promptly dealt with and a promise to see to the cobweb the following day. It was still there on departure.
My main gripe is the Bistro restaurant. As part of our weekend package an evening meal in the Bistro was included in the price. We asked to make reservations for our meal Sat evening, but unless your group is more than 6 this is not possible. We went to eat at 7.45, to be seated at 8.50. On ordering I requested a jug of water, which failed to appear and I had to repeat the request again. Our starter arrived at 9.10 and at 940 I had to enquire as to when our main courses would be arriving! With two children aged 10 and 11 to be waiting two full hours to eat is rediculous!! Only for the fact that the meal was included in the package price we would have gone in search of a fast food restaurant for the childrens sake.
Like another reviewer, my husbands medium steak was well done and tough to eat, the fries were overcooked as if they had been reheated. We certainly did not enjoy our meal, being too tired as a result of the very poor service and standards.
I would certainly have deep reservations about recommending this hotel based on this visit. The room itself was a large family room, and comfortable, apart from the wet bathroom floor and the cobweb!!!
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- Also Known As:
- Dunadry Hotel And Country
- Dunadry Inn
- Dunadry Hotel County Antrim