I can safely say this is one of the worst hotels we have ever stayed in. On the day prior to check in we received a very rude call asking why our payment hadn't gone through. We then asked her to look again and she would find it came via booking.com which meant we paid on arrival. No apology received. Then we arrived at hotel and our rooms were meant to be ready for noon. At 12:05 our rooms were still not ready. Asked for a room to get changed in for the wedding we were attending which was finally arranged after a call to housekeeping. We then got back to hotel, picked up room key and once in the room they had mixed up our bags. We phoned down to reception to be rudely asked to sort it ourselves. What hotel would EVER do this?!?!?!
Following day, breakfast advertised as hot was stone cold so when we went back up to get cereal we were rudely told off for going up more than once by what looked liked a member of a military organization.
We managed to speak with a 'manager' who didn't have much about him to resolve the issues.
All in all I would advise to avoid like the plague.
- Official Description (provided by the hotel):
- Ideally located just minutes from junction 39, M1, this well established family owned hotel encapsulates the warmth and hospitality of Yorkshire. Whatever the reason for your stay, the four star Cedar Court Hotel Wakefield offers a variety of facilities such as 149 bedrooms,restaurant,19 conference and function suites and the popular fitness centre to unwind in the pool at the end of your day. The hotel offers free WIFI throughout all bedrooms and public areas and shows SKY sports in the lounge area on a daily basis. ... more less
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- Also Known As:
- Wakefield Cedar Court Hotel