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“So much fun!”
Review of ZipZone Peachland

ZipZone Peachland
Ranked #1 of 18 things to do in Peachland
Certificate of Excellence
More attraction details
Attraction details
Owner description: Epic Family Fun. Canada's Highest Freestyle Zipline. Six awesome ziplines spanning the beautiful Deep Creek Gorge. Bring your whole family for a great day of adventure and fun
Reviewed October 21, 2012

Brilliant tour! We were travelling between Vancouver and Canmore on our honeymoon and looking to break up the journey. We were so glad we chose zip zone. The staff could not have been more friendly and helpful. Our guides made sure we had fun from beginning to end, and were really knowledgable about the area. Would definitely recommend!

Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"zip lining"
in 57 reviews
"zip zone"
in 27 reviews
"bucket list"
in 13 reviews
"awesome experience"
in 10 reviews
"adrenaline rush"
in 9 reviews
"afraid of heights"
in 6 reviews
"lots of fun"
in 11 reviews
"thanks guys"
in 5 reviews
"great sense of humor"
in 5 reviews
"zip upside down"
in 5 reviews
"thank you so much"
in 5 reviews
"thrilling experience"
in 5 reviews
"felt safe"
in 7 reviews
"all ages"
in 10 reviews
"zip guides"
in 4 reviews
"an adventure"
in 4 reviews
"highly recommend this activity"
in 4 reviews
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288 - 292 of 314 reviews

Reviewed September 24, 2012

Lots of fun. I'm afraid of heights but managed to build up my courage and had lots of fun. Go early in the day if you're there in the summer. It was August and we thought that 10:30am would be early enough, but by the time we were half way through, we were getting too hot.

1  Thank calgarygirl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

amazing tour, we were looking for things to do in Peachland, did some google search and decided to do the zip lines. you won't regret it, it was $99 well spent.

Thank Erica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

My family, some from New Zealand, came over to have an afternoon of zip lining. One of the New Zealanders ended up suspended over the canion, when our 2 excellent guides - rescuded her. My complaint is not with how these 2 brilliant guides dealt with the situation, but with the management after the fact.

The New Zealanders were offered half off 2 T-shirts from the guides, due to the fact that they went through such a stressful experience, which seemed very kind, only to find that the managers of the T-shirt sales said flat out 'no' and when asked to speak to management they then threatened to take the difference from the 2 guides who had just saved the stranded party?!

Also, my 69 year old Mother had difficulities with the last climb, so the owner came zooming down, in what seemed, a non-chalant and in-considerate manner - spinning out in the vehicle which was to transport for her back up the hill. He didn't speak to the member of our party who had been stranded on the line to ensure that they were ok and felt all went well. (This was also the person who threatened to take the difference of the reduction of the T-shirts from the guides pay.)

We were also on the understanding that one of our party had left their visa card number with them, to secure the booking, but upon arrival we found out that they had charged the card, plus a late addition. Which is not how we wanted to pay, as we had various parties from all over the world and thus wanted to pay in our own way.

I would like to emphasize that the guides dealt with the emergency situation which happened exceeding well and we had no problems with them, but purly with the way that the management of this company works. My experience is poor management filters down into those that work for them, I hope this is not the case, in the long run for this 2 year old company and that this review helps point out to those in charge, that you may have a good product, but if you don't deal with your customers well over the small things, it may hurt in the long run.

10  Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZipZoneBC, Owner at ZipZone Peachland, responded to this reviewResponded May 26, 2013

We go out of our way to make sure that all of our guests have fun, and I discussed this incident with my staff.

It is always a challenge dealing with difficult and unreasonable customers, and it seems this gentleman is one of those, continually complaining and making a nuisance of himself for the entire tour, spoiling it for those around him.

The “stressful experience” that he describes is perfectly normal, and my guides dealt with it exactly as they are trained to do. Sometimes lighter guests don’t quite make it all the way across the line, so we just pop up on the line and go get them. The guest gets a longer ride! The language this gentlemen is using is inflammatory and plain ignorant.

We don’t offer half-off tee shirts and his description of how the Operations Manager behaved is just fantasy, as is his assertion that he was somehow charged extra.

All companies experience bad customers from time to time and my staff handled this one as best they could and when this gentleman left the site, they breathed a sigh of relief.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 9, 2012

Had a great day with our guides Kyle and Spencer doing all 6 slides. All our party had never done anything like this before and we had a blast. All credit to the porfessional guides and the amazing location. If you have never done anything like this before i'd do it here first. I will certainly be taking visitors to the Okanagan here again!

2  Thank pendor109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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