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“Comfortable. Reasonable price.”
Review of AC Hotel Som

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AC Hotel Som
Certificate of Excellence
Luxembourg City, Luxembourg
Level 6 Contributor
230 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Comfortable. Reasonable price.”
Reviewed April 27, 2014

I was arriving late at the Barcelona airport and I decided to stay in a local hotel. I chose AC Som and it was fine.
Price was reasonable for the purpose of arriving late and leaving early. I suppose prices maybe quite different if there are activities in the nearby FIRA so check this carefully.
Room space was adequate, but not much to spare. Bathroom was also OK although some of the design makes you wonder. Bathtub is sank on the floor and while not too deep it is dangerous as you can slip when entering. The shower splashes on the floor and water accumulates on the back of the tub. Like in most hotels, you have to think how to turn the water on without getting the first cold water on.
The parking is extra (my wife came to pick me up). We were carrying a few extra things so we decided to park inside instead of leaving the car outside and risk a break in. We have a large car and it was very challenging getting around the corners. I was lucky there were a few empty places because if not I am not sure I would have managed to get in or out.

Stayed April 2014, traveled as a couple
Helpful?
Thank brozas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IgnacioArias, Director General at AC Hotel Som, responded to this review, April 28, 2014
Dear Guest,

Thanks so much for sharing your experience at the AC SOM BY Marriott.

Parking is not a priority for Hotel arquitects...But maybe next time we can allow you to use one of the disabled places, wich are bigger than rhe rest

We hope we can welcome you back soon on your next visit to Barcelona.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
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Quebec City, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 2, 2014

Stayed there for a week in March. Walking distance from the Fira Congress Centre and shopping mall. Breakfast was good. Room was clean. Bed was comfy. It was also affordable. Would recommend if you have to be near the Fira Centre.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IgnacioArias, Director General at AC Hotel Som, responded to this review, April 4, 2014
Dear reviewer,

Thanks so much for your nice words about your stay at the AC SOM by Marriott Hotel.

We are glad that you have enjoyed your stay with us , and hoe we can wlcome you back soon for your next visit to the splendid city of Barcelona.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level 4 Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 2, 2014

An easy bus ride away from the train station and close to plenty of restaurants and sights, this hotel is certainly a good value. The architecture and room style is interesting- the bathroom door in our room was like a waiter's door, i.e. it would swing open easily but not really actually close. You could hear everything because there was at least a finger's width of space on all sides of the door between the door and the frame. The view of the street below was alright.
One technically non-issue but annoyance factor was that they follow Marriott's requirements to the bare minimum. My Platinum member upgrade was simply to a higher floor, not a bigger room or a better view. My guaranteed Platinum free internet was taken to mean *only* the platinum member. That is, they did not allow my travel companion to register his device without paying. This is just a stupid, penny-pinching policy that is entirely unnecessary.
Overall, though, the stay was nice. Very modern, chic decor, and nice, small lobby. You better like the black-and-chrome color scheme, though.

Summary:
PROS - good location, modern rooms
CONS - service environment feels like they're trying to get as much money from you as possible, bathroom door doesn't functionally close

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sudobuntu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IgnacioArias, Director General at AC Hotel Som, responded to this review, March 4, 2014
Dear guest,

Thanks so much for your review about your stay at the AC SOM by Marriott.

The bathroom door is made of templted glass, so it is not possible to adjust the frame. Is a question of design.

About our wifi system, we have changed and improve it recently. For all the guests there is a free signal and a premium (payment) one. as a MR platinum member you have free access to the premium net, and your access code is valid for different devices at the same time. maybe there is a misunderstood during the check in explanation.

We are glad that you've find our Hotel clean and modern and that fits you during your visit of the splendid city of Barcelona.

We wish we can welcome you back soon for your next visit!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Astana, Kazakhstan
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 15, 2014

Stayed here for 2 nights in December. I had two rooms but they weren't able to get us rooms together, even though I'm a Gold member and made the reservation through Marriott.com. The rooms are small but clean, and even have good style. The bedsheets in one of the rooms had not been changed from the last guest, so I had to request a different room. The room they replaced it with had the bedsheets tucked in, but one of the beds looked as if someone had taken a nap on it. There was a throw blanket on top of the bed that was not folded and the pillow had wrinkles and had a depression in the middle like someone's head had been there. Other than that, the sheets did look clean and were well tucked-in. I'm guessing an employee had sneaked in there earlier in the day to take a nap, but who knows. Travelling for over 20 hours, I was too tired to demand another room replacement.

Other than that, the hotel was clean and well maintained. Breakfast was awesome. The staff downstairs did a great job, but obviously the housekeeping could've done better. The location is not the best for tourists. It's a long way to a metro stop and not walking distance to the historical area. There is a great shopping mall right across the street though.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wiseallen4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IgnacioArias, Director General at AC Hotel Som, responded to this review, February 16, 2014
Dear reviewer,

Thanks so much for sharing your experience at the AC SOM by Marriott. This helps us improve our daily work.

I can't find an explanation about your comments about the bed linnen. As you also say, our cleanliness standards are really high, and we care about them, because we are perfectly aware of its importance.

The nearest metro station (Ildefons Cerda) is not more than five minutes walking from the Hotel, and takes you to Plaza Espanya in two stops (ten minutes) But also you have bus stops on a walking distance, that allows you to reach the City center in not more that 15 - 20 min.

Thanks for your nice words about our staff and the breakfast service (...we have recently improved it!) Also we have changed to a better and cheaper wifi system...So we hope we can welcome you back for your next visit to the Splendidi City of Barcelona!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 7, 2014 via mobile

Stayed for 5 days for a company event, room was great, staff very nice, wifi connection was good.

Breakfast quality was good, choice of food was OK, but a little limited. I didn't experience the room service or restaurant facilities otherwise as we ate out most of the time. The only main gripe I have was the lack of ironing facilities in the room.....although that's easily fixed if you bring a travel iron :-)

Would certainly stay again.

Stayed February 2014, traveled on business
Helpful?
1 Thank GrazzaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IgnacioArias, Director General at AC Hotel Som, responded to this review, February 10, 2014
Dear reviewer,

Thanks so much for your nice words about your stay at the AC SOM by Marriott.

Hope we can welcome you back soon, but for touristic purposes to enjoy the splendid city of barcelona!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level 6 Contributor
127 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed January 31, 2014

Second time I have stayed here. One year later Wi-Fi is now free in the room for multiple devices :).

As before the rooms are comfortable, modern and very clean.

Extremely close to Fira if you are attending an event there.

I paid €50 for one night (€65 if you want breakfast). I dread to think what it costs when a big event is on but I bet it is a lot more.

One tip: AVOID ROOM 201. This room is directly above the gym. When someone is on a running machine the noise is terrible and the room shakes. Thankfully the hotel changed my room with no fuss (thank you!).

Room Tip: Avoid room 201 - its above the gym and very noisy if someone is on the running machine.
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank textlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IgnacioArias, Director General at AC Hotel Som, responded to this review, February 3, 2014
Dear reviewer,

Thanks so much for sharing your experience at the AC SOM by Marriott.

We have recently improve our wifi system, and also the breakfast buffet. We hpe you can enjoy them on your next visit to the splendid city of Barcelona.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 14, 2013

First of all, the hotel is clean and the staff is friendly and professional.
However if you end up staying there during a mild winter expect your room to be hot and ready to sleep in 76F temperatures. The AC is not working as they told me it's either heating or AC and since it's winter the building system is set to heat.
I was offered a different room, but it was a smoking room and with thin walls and smoking neighbors, not something you want as a non-smoker.

So I decided to check out and moved to the Renaissance Fira which was wonderful!

Also no iron! I had to iron a shirt Monday morning, called the front desk they said they didnt have a iron, they could only provide a same day service...I would get my shirt back in the evening?!
I said that's a a problem, they said there is nothing they could do.

And that for Euro 150 \ night during a conference week.....

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gflyingdutchman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Som

Property: AC Hotel Som
Address: Arquitectura 1-3, 08908 L'Hospitalet de Llobregat, Spain (Formerly Minotel Capital)
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > L'Hospitalet de Llobregat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in L'Hospitalet de Llobregat
#5 Family Hotel in L'Hospitalet de Llobregat
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Som 4*
Number of rooms: 102
Official Description (provided by the hotel):
AC Som Hotel has an ideal location for all guests, especially for those who come to Barcelona, either for leisure or for work, finding a few minutes from downtown and the airport. This modern and functional hotel is located in the new trade fair area of Barcelona, at the Fira 2 and within walking distance of some of the most famous museums and cathedrals of the city. In the surrounding area has a wide range of shops and restaurants by the mall near the Gran Via 2El Hotel AC Som cuenta con una localización idónea para todos sus huéspedes, en especial para aquellos que llegan a Barcelona, ya sea por ocio o motivos de trabajo, al encontrarse a pocos minutos del centro de la ciudad y del aeropuerto.Este moderno y funcional hotel está ubicado en la nueva zona ferial de Barcelona, concretamente en La Fira 2 y a poca distancia de algunos de los museos y catedrales más famosos de la ciudad condal. En sus alrededores dispone de una ámplia oferta de tiendas y restauración por la proximidad del centro comercial Gran Via 2 ... more   less 
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Also Known As:
Ac Som Barcelona
Ac Som Hotel Barcelona
AC Hotel Som Province Of Barcelona, Spain

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