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“Old Shabby Rundown Rooms, with old Tube TV…..”

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Cinnamon Lodge Habarana
Ranked #1 of 8 Hotels in Habarana
Certificate of Excellence
London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Old Shabby Rundown Rooms, with old Tube TV…..”
Reviewed March 21, 2014

Wife and I stayed one night, at this so called 5 star hotel.
Arrived at 3pm after a long drive Colombo-Somawathiya-Habarana, desperately needing to unwind and relax. But we were kept waiting due to some booking error.

After a very long walk from the reception we were shown to a medium sized old rundown room.
the room had two single beds put together, where as i had booked a double room. i must say that the hotel staff quickly resolve the matter, but the inconvenience caused of unpacking and packing to move to a different room was not very pleasant. This room was not different from the other old and rundown. Also, the entry way to the upstair room was smelling. The Toilet, was bit stinky, the door knobs were loose and worn out. Considering a 5 star hotel the outdated 21" tube TV and the poor channel reception is disgraceful for the Cinnamon Chain. I have seen better flat screen TV's in small kottu joints (Shops).

The Food was excellent and the staff was friendly and attentive through out the stay.

This Old Shabby rundown rooms are not worth the 5 star premium room rates

  • Stayed March 2014, traveled as a couple
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Helpful?
1 Thank moraes_tn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Norwich, United Kingdom
Level Contributor
111 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 21, 2014

Lovely room, wonderful grounds going down to a lake with fabulous reflections and myriad bird sounds. Very restful to come back to after great days out exploring the area. Food was wonderful, including a fabulous fish BBQ 1 night. Staff were attentive and friendly.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
Thank LKB26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire, United Kingdom
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 21, 2014

We stayed 2 nights at the Cinnamon Lodge. The room was furnished in traditional style, reasonably sized and had everything required. The highlights were the walk through the absolutely delightful gardens to the main dining room, the range and quality of food in the breakfast and dinner buffet and the friendliness of the staff. The gardens have a total of 120 bird species but is also adjacent to the large lake, which has additional water fowl species. A delightful place for bird-watchers. Drinks were reasonably priced and the service was good. There was live music on both the evenings we stayed. I would have no hesitation returning to this hotel in future.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrnambool, Australia
Level Contributor
163 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed March 21, 2014

Stayed 2 nights with our 2 young children and this was one of our top 2 hotels of the 9 we stayed in Sri Lanka!. It has 5 star facilities and service without the stuffy pompousness of most 5 star places, so for us it was perfect!

Stunning expansive grounds in natural setting with beautiful large rooms, monkeys, squirrels, and next to the lagoon for beautiful sunsets. Reading other reviews I can't believe people complain about monkey poo... seriously if that's the only issue! (and I don't recall any so there can't have been much).

Very suitable for kids... high chairs, complimentary baby cot, large pool with shallow section for little kids. The chef Sunanda came to us at dinner the first night to see if we need any special food for the kids (aged 2 and 4) but the buffet was so varied we had no need, plenty of both local and western dishes and all very tasty. He also took our kids for a tour of the kitchen and ice cream making, which they loved. The home made mocha ice cream was superb! Desserts are also served in a separate cold room!

What I loved most about this place was that the staff were so friendly that it was relaxing. Admittedly we are not generally 5 star travellers, so small things like having to ask for coffee at breakfast may bother some people, but for us this made the place more relaxing. Highly recommend this hotel, could not have asked for anything more in a hotel experience.

Room Tip: Hotel is pretty spread out, we liked being on the edge of the property as we had a nice view from ou...
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  • Stayed February 2014, traveled with family
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Helpful?
Thank Marg95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 20, 2014

Wonderful hotel, stunning and clean rooms, balcony overlooking the forest, friendly staff, live music in the lounge, awesome bath products, and excellent food. The breakfast buffet was also very well stocked.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Madhu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghazzali M, General Manager at Cinnamon Lodge Habarana, responded to this review, March 21, 2014
We are glad indeed that you enjoyed all aspects of your stay with us at the Cinnamon Lodge.

Thank you for your review & we look forward to your return
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
187 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed March 20, 2014

We had a marvellous 2-bedroom 2-bathroom unit at the outer edge of the property: it was like a small villa, very suitable for our family of 4 adults. Altogether a lovely experience with close-up views of the animals including monkeys on the balcony, birds, and other wildlife. All the staff were very friendly and helpful, we enjoyed the restaurant and the pool. An excellent location for seeing Dambulla, Polonnaruwa and the Minneriya National park (among other attractions).

Room Tip: We stayed in the 'Satin' unit for 4, and it was extremely comfortable.
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  • Stayed March 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank dinahb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghazzali M, General Manager at Cinnamon Lodge Habarana, responded to this review, March 21, 2014
We are delighted that you had a wonderful experience with us at the Cinnamon Lodge & that the resident wildlife which have made the Cinnamon Lodge their home enhanced your holiday experience.

Thank you for your review & we look forward to having you with us on your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 20, 2014 via mobile

Stayed at Cinnamon Lodge -Habarana. Stayed in a Deluxe room. Room had everything. Only draw back is that beds are not made in the night as other five star resorts. Food was great. They had imported variety of cheese, tinned fruits like apricot, home made ice creams, all the finest food you can get. In my opinion nothing had been compromised where food was concern.Food was very tasty as well. Buffets were great with so much of variety. I hope they maintain these high standards even at low occupancy, as this is suppose to be the high occupancy period. The stay was great & will recommend this hotel to anybody.Well done Cinnamon Lodge -Habarana keep up the good work !!!

Stayed March 2014, traveled with family
Helpful?
Thank Vindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghazzali M, General Manager at Cinnamon Lodge Habarana, responded to this review, March 21, 2014
Thank you or your review & your constructive comment pertaining to the bed, it's your feed back that helps us to serve you our guest better.

Our Chefs are delighted about your comments on the culinary offerings, we do make every effort to maintain & improve standards irrespective of occupancy trends.

We are glad you enjoyed your stay with us & we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cinnamon Lodge Habarana

Property: Cinnamon Lodge Habarana
Address: Habarana, Sri Lanka
Location: Sri Lanka > North Central Province > Habarana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Habarana
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Cinnamon Lodge Habarana 4.5*
Number of rooms: 137
Official Description (provided by the hotel):
Cinnamon Lodge Habarana is located at the heart of Sri Lanka's world famous cultural triangle where history, time and tradition meet. Make delightful discoveries in over 27 acres of resplendent beauty, shielded by over 1700 tall trees, surrounded by three nature reserves. Discover tranquility in the midst of lush greenery. The 68 Superior, 63 Deluxe, 2 Superior suites and 4 Deluxe suites are aesthetically designed and are located on the ground and first floor level of chalet type accommodation. ... more   less 
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Also Known As:
Cinnamon Lodge Habarana Hotel Habarana
Cinnamon Hotel Habarana

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