The hotel in general is rather good! Spacious lobby, it was quick and easy to check in! First inspection of the room was good! Large bed, tea and coffee facilites, towels, along with shower gel and shampoo etc, Great!
However, after returning from the park - tired, we noticed a noise, as though the air conditioning was on, but it wasnt! There was a vent just above the door that had a consdent noise and blew out cold air!! My partner is a light sleeper so we had about 3 hours sleep, plus it made our throats dry!
In the morning we went to reception and asked if they could do something about it. They said they would send up the technetion, he arrived half an hour later (very sweet man) but he said that there was no way of turning it off!
We went down to reception again and asked if they could supply ear plugs, which the said they would leave in our room.
After a looong day in the park we got back and there were no ear plugs waiting for us. My partner rang down to ask where they were and they said they would send someone up with them...an hour later, nothing! So we rang again, they will bring them up, they said...half an hour later, nothing! My partner then went down to reception (this was 11pm) to ask where they were, only to be told that they do not have any and we should not have been told they did! They offered to change rooms but we didnt take up the offer. (it was getting late and its was probably noisy in every room)
We did end up sleeping through it that night but I think it was because we were sooo tired from the night before!
So, he basically lied to us and got our hopes up, waiting for ear plugs! Not good!
Another thing, the ceiling in the hall way outside our room was leaking and there was a bucket on the floor to collect the water.
Overall, the hotel wasnt too bad, we just had a bad experience with the noise! But it didnt affect our exprience in the park :]
- Official Description (provided by the hotel):
- A MAGICAL WORLD OF FAMILY FUN Vienna House Dream Castle in Paris is like a magical world in beautiful French garden surrounds, designed in the style of a historic palace. See your children's eyes widen when the Dream Castle mascot pays them a visit. With its perfect location, right by Disneyland(R) Paris, this hotel is the ideal holiday destination. ... more less
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- Also Known As:
- Hotel Dream Castle
- Dream Castle Disney
- Dream Castle Hotel Disneyland Paris
- Dream Castle Hotel Paris
- Dream Castle Hotel Disneyland Resort Paris
- Castle Dream Hotel
- Vienna House Dream Castle Paris Magny-Le-Hongre, France - Marne-La-Vallee