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Reviewed September 27, 2012 via mobile

Ill start my review with the pro's

The location is second to none you leave the exit of the park and your straight in the hotel

Breakfast was good busy but easy managed

Now for the con's

The park closed at 21.00 so once back at the room with a 3 yr old there is only one English tv channel and no per view tv

The only staff that we come across as rude was the French lady who let you in for breakfast very bad attitude and should not be in the position

Check in was easy and quick but once there they tried to get you to upgrade rooms for €499 a night !

The pictures with the Disney characters at breakfast was a joke you pay top price for ppl from the cheaper hotels jumping in to get there picture taken this should have been kept to hotel quests only

The year is 2012 and they are still charging for wifi that does not work in the rooms !

Next time I think I'll put the little bit extra and go to Orlando as this is not disney as I know it and once been never again the 3 yr old enjoyed it so I guess that's the main thing.

  • Stayed: September 2012
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Thank Rob51559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

We stayed here during a trip to Disney. The Hotel is shown as four star, we didn't have high expectations as its purely there to sleep in when you are not in the Parks. But if you do need the Hotel if its raining or at night then be prepared to spend and be disappointed. The food was not good but the bar did other options from the buffet which we tried and again were not blown away, the bill did achieve this though. It's a shame that they have to hike up the prices because they know you have no other choices and hotels get awarded four stars just for having a pool. The room was not clean and I have never seen so much hair left on a 'clean' bed before.
All in all not impressed, but it is only there to serve Disney so it does that OK, just a shame about the cleanliness and price hikes.

Stayed: September 2012
2  Thank honkage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

We stayed at this hotel when we visited Disneyland & Paris and we stayed for 3 nights. On arrival we had to wait to check in for around 30 minutes. We then had to request to move rooms as our room was dirty and the bathroom unhygienic. Eventually after much waiting we were shown to another room which was a bit better. We received no apology and had to wait at reception for another 20mins to get another key etc. The breakfast was particularly poor, so much so we only had breakfast once in the hotel and went out to eat after that. The pool is small and very shallow, not as nice as in the pictures. In general the hotel is not as nice as pictures and not of a 4 star standard. We had to ask to have our room cleaned/serviced by housekeeping three times and it was not done. Our last evening we had to go to reception and wait 45+minutes to ask for our room to be cleaned/serviced and were told there was no one to do it! Eventually they found someone who put a few clean towels in the room while we waited at reception. This with our very tired 3 year old was unacceptable. We received no apology, just brisk rude responses and no customer service. We had a drink while we waited which cost us €24 for 3 soft drinks! The drinks are over priced and the food is poor and over priced. Not an enjoyable stay, very disappointing.

  • Stayed: September 2012, traveled with family
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4  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

We stayed in this hotel for 2 nights during September. It was a lovely hotel. Very spacious rooms, and a nice bathroom. Tea and coffee making facilities and fridge included. Lovely grounds and plenty of parking. Staff were friendly and helpful. Shuttle bus to Disney was convenient and easy.
The only problem we had was we had asked for two Queen beds in the room and a cot. When we arrived there was one Queen bed and two bunk beds and no cot! However, the cot did arrive within 30 minutes but we were unable to change rooms as the hotel was full. It was a bit difficult for a large adult to sleep in the bunk beds but we managed. Breakfast was good, but very, very busy and some people do not like to queue! Coffees and pastries etc. very good.

  • Stayed: September 2012, traveled with family
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2  Thank GKWSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

I stayed here with my fiance, my sister and her partner back in May, as we had taken advantage of Sky's offer of free tickets to Disneyland Paris, with a hotel deal included. We had booked a double queen room, so we could share one room with 2 double beds. When we checked in and got our room, we found a room with a double bed and a set of bunk beds! Obviously bunk beds wouldn't be suitable for 2 adults, but a quick trip back to reception and they apologised and gave us a new room immediately. The rooms and the view were absolutely lovely. We were going to eat dinner in the dining room, but we found the prices extortionate (I can't remember exactly now, but around 38EUR per person for a buffet!). We decided to eat elsewhere as we had driven down and had our car, but there are no restaurants nearby, so we ended up driving around 40 minutes away to eat. The breakfast was included in our room rate, and it looked promising, with a lovely dining room and a huge selection of food, but unfortunately everything was vile. None of us could eat anything, so again we went elsewhere. The hotel itself is lovely, very good for families and children. The shuttle bus to Disneyland park was free, and so convenient as it left every 15 minutes and only took a few minutes to get there. I would definitely recommend the hotel to others, just not the food!

  • Stayed: May 2012, traveled with friends
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1  Thank L0ve_t0_travel201011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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