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“Ideal for a trip to Disney”

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Kyriad A Disneyland Paris
Ranked #6 of 8 Hotels in Magny-le-Hongre
Bristol, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Ideal for a trip to Disney”
Reviewed September 10, 2013

I have just returned from a 4 night stay at Kyriad with 2 of my friends. We chose Kyriad because it is ideally located at just a few minutes away from the Disney Parks via a free shuttle bus and is considerably cheaper than the main Disney hotels. Overall we were very pleased with this hotel, the check in time on the booing was 15:00, however when we arrived at the hotel just after 12 the staff were extremely helpful and allowed us to check in there and then so that we could head straight into the parks. Our room was clean although we did only have 2 plug sockets in a room for 4 people. The bathroom was clean with plenty of towels, however we did have some loose floor tiles but this did not cause us a problem once we put the bath mat on the floor.
When we returned to our room on the 2nd night of our stay we found that our toilet would not flush, due to it being 23:30 we thought we would have to wait until the following morning for it to be fixed, however when we went to reception we were surprised to see there were still staff there. They were extremely helpful and let us move straight to a new room for the rest of our stay which also had extra storage space and plug sockets :)
Overall we were very happy with our stay at the hotel and would definitely stay here again :)

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank AmberFernandes17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,391 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
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English first
London
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 7, 2013

looking at other reviews I think we must have got lucky with our stay, our room was spotless, beds changed everyday, bathroom cleaned daily and all tiles in place, staff, especially the manageress we dealt with were great so cant complain about them at all, only things we did not like was the evening meal for 21 euros it was rubbish, not much choice and not very hot,and the second thing we never liked was no tea making facilities in the room ( had to buy from bar as there was no tea offered in the machine ) as we love our tea and don't drink alcohol so missed it badly. if we got the same as we got this time I would use it again no problem

Room Tip: any problems with room ask for manager straight away and it will be sorted, dont depend on reception...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 6, 2013

We found this hotel to be very clean! Our room and bathroom were spotless so I was very surprised when I read the bad reviews on cleanliness. We found the staff so helpful and polite. We had stayed at the Dream Castle the previous night and the staff there were dreadful and very unfriendly. The breakfast here was also very adequate for the price paid. The downside was no kettle or tea/ coffee making facilities. Also no wifi. Also no swimming pool but we already knew this. So basically it was value for money.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisammr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 5, 2013

If you want to save money and plan to be in the park most of your stay then this hotel is an ok choice. Receptionist Nawal was very rude and apparently spoke english but we couldnt understand her - the other staff we spoke to after her were helpful!

Rooms are fine - clean and ok to sleep in - a little on the warm side.

Breakfast is very average and coffee and juices were not good.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 5, 2013

Stayed for one night during Aug 2013 as an overnighter to recharge our batteries ready to tackle the Disney parks again next day. Room basic but comfortable, could do with tea and coffee making facilities but the coffee from the machine in the foyer was really nice (as was the hot chocolate!). We did not have breakfast, but chose to get croissants and coffee in Disney. Shuttle bus was a bit of a free for all at peak times with no queuing system, but very easy and quick(hang on tight if standing tho - the drivers tend to be texting on their phones the whole journey!). We were also allowed to park in the car park for free all day both before and after check-out and use the shuttle, which saved around 30Euros in the park carpark. We parked up first morning, gave our Reg number at reception, got the shuttle to Disney for a few hours, then shuttle bus back at 3pm to check in and have an hours break before heading back to Disney on the shuttle for the evening. Staff very polite. No issues for us!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ex-RepJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murcia, Murcia, Spain
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 4, 2013

Family of 4 (kids are 9 and 7) stayed for 2 nights. Reception was fine and general appearance was good. It's also next to the Disney parks with a free shuttle service. We arrived at 1 and were told room wouldn't be available until 3. As it was raining, we decided to wait there, in reception. At about 2.30 we noticed people checking-in so asked again. Our room was available, but no one had bothered to tell us! In fact the girl on reception seemed more interested in organising her lunch break than anything else - she didn't bank on me understanding her French! Despite being mid-August, it was cold - only 12 C and raining - and the room was freezing. The heating appeared not to work, but when I asked in reception they simply told me it was off and wouldn't be switched on until October, after the summer. When I asked for a solution, I was told "you can write a complaint if you want" - great customer service. In the end, I asked for more blankets and sorted myself out.

Apart from that, the room was ok. No wifi, so I asked. "It doesn't reach this part of the building" was the reply. The in-room brochure boasted about free, unlimited wifi throughout the hotel. Couldn't get online to write a complaint though!

Breakfast was fine.

Finally, the return shuttle bus we took back to the hotel after the park closed was the scariest ride we had all day. Terrible organisation and people packed on like sardines, worse in fact. It wasn't safe at all.

Stayed August 2013, traveled with family
Helpful?
Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 3, 2013

The worst hotel I ver stayed in my life. Bugs, fluid marks on bed, dirty curtains, BATH TILES broken and dismantled!

I do travel usually, and this is the worst hotel I have ever stayed, period. Tiles bathroom were hidden by a big towel on the floor! Once we take the towel we saw tiles broken and MOVING. Very dangerous for everyone. And metal plate on floor very very dangerous too. Very awful fluid marks on curtains and clothing beds. Bugs on bed....
You can see all these things on my pictures.

I strongly don't recommend this hotel.

Room Tip: Stay away of this hotel.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Elcrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kyriad A Disneyland Paris

Property: Kyriad A Disneyland Paris
Address: 10 Avenue De La Fosse Des Pressoirs - Val De France | Snc Hoteliere De Magny, 77700 Magny-le-Hongre, Marne-la-Vallee, France
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Magny-le-Hongre
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kyriad A Disneyland Paris 3*
Number of rooms: 300
Official Description (provided by the hotel):
Especially designed for families, the Hotel invites its guests to enjoy the cosy, peaceful and relaxing atmosphere of the French countryside, just beside the Disneyland(R) Paris Parks. A 24-hour front desk and free parking are at disposal of the guests. A free Wi-Fi access is available all over in the hotel. A free shuttle service to go to and to come from the Disney Parks is at your disposal from 6:00am to midnight, every 15-20 minutes. Free luggage storage is provided in the Hotel. The bar L'Abreuvoir welcomes you from 8:30am to midnight and proposes an express breakfast and a snacking service with a large choice of sandwiches, paninis, salads... The restaurant Le Marché Gourmand welcomes you from 7:00am to 10:30am for the "all you can eat" buffet breakfast and from 6:00pm to 10:00pm for the "all you can eat" buffet dinner. Since the month of July 2015, the Hotel Kyriad invites you to come and observe our farm and its animals: alpacas, ponies, goats and sheeps who have a specific mission for the Hotel: mowing the grass of our beautiful gardens, this is called the "Eco-pâturage": A 100% natural mowing! We care for the environment while proposing a fun & enjoyable attraction to all our clients, children and adults!! ... more   less 
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Also Known As:
Kyriad Disneyland Resort Paris Hotel Magny-Le-Hongre
Kyriad Disneyland Hotel Paris
Hotel Kyriad Disneyland
Kyriad Disneyland Paris
Kyriad A Disneyland Paris Magny-Le-Hongre, France - Marne-La-Vallee

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