Overall, we enjoyed our two night stay with two 11 year old children in the Radisson Disneyland, our second visit to the hotel. But there were some problems - see below.
The hotel and its grounds are spacious and about 10 minutes by shuttle bus to Marne-la-Vallée train station and Disneyland (same stop). There are no shops or services within walking distance. The decor of the public areas and rooms is bland, rather reminiscent of upscale US motels. The atmosphere was pleasantly calm and relaxed compared with the bustle of Disneyland. There is a good indoor swimming pool and a gym. The bats supplied for the table tennis were long past their disposal date.
Our two room ‘junior suite’ was large and somewhat minimally equipped except for a welcome and complimentary Nespresso machine. One of the TVs didn’t work and reporting this had no visible effect.
WiFi is free but painfully slow and we could get a signal only in a small area of our suite.
The front desk/concierge staff were always pleasant but there were too few of them and thus generally a queue for service. The ‘one touch service’ key on the room phone frequently yielded no reply.
Breakfast and dinner in the hotel restaurant were excellent but rather expensive, especially the drinks.
The main problem was the chaotic 'shuttle service’ to the train station and Disneyland. The hotel has no designated pick-up point - the Disney hotels seem to have a monopoly - and collects and drops off passengers by blocking a pedestrian crossing (call ahead to find out where this is). Sometimes the ‘bus’ is a black van with minimal id. The schedule says the service operates every 30 minutes at designated times. On arrival, we waited 50 minutes in 30 degrees plus sun, during which two buses should have come - after four phone calls and three promises that the bus was ‘on the way’, the concierge said to take a taxi at the hotel’s expense. Travelling to the station requires an advance booking (but guests aren’t told this) and even that doesn’t always ensure a place except after a scrum as hopeful passengers compete for space and the lucky (?) ones are eventually squeezed in like sardines.
We thought the Radisson good value - especially compared with the Disney hotels - at a half board rate of c. $500 per night for the four of us.
We are marking the hotel a marginal 4/5 given that our experience was generally good. But we thought this 4 star hotel’s potential was not fully realised and that it could be much better with tighter management e.g. surely it is not beyond the Radisson skill set to operate a reliable and comfortable shuttle service?
- Official Description (provided by the hotel):
- Located in the heart of Disneyland(R) golf course, the Radisson Blu hotel is a little heaven at only a few minutes from the magic of Disneyland(R) Paris. Going to the Park Disneyland(R) and Walt Disney Studios is only a 7-minute journey with our exclusive shuttle, running continuously from 9:00am until the closing of the park. The Radisson Blu Hotel is the most luxurious hotel in the resort and really ideal if you are looking for relaxation after a busy day at Disneyland(R).Opened on December 2005, the hotel offers 250 rooms, standard, family, connecting rooms and suites.All our guest rooms offer an exceptional view over the golf course, spread over 6Km. Come live Disney's magic, discover and re-discover the attractions and parades organized at the parks: Disneyland(R) and Walt Disney Studios. ... more less
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- Also Known As:
- Radisson Magny Le Hongre
- Radisson Blu Hotel At Disneyland Paris Magny-Le-Hongre, France - Marne-La-Vallee