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Hotel Xixim
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Reviews (387)
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Reviewed July 31, 2011

We traveled to Xixim (Ecoparaiso) for our summer vacation 2011. Since it is about 60 miles away from the closest major airport (MID), we requested their transportation service. When we arrived, a kind gentleman was already at the airport with a discreet, formal note. The vehicle was not a luxurious one, but acceptable however. After a one hour-plus ride (it is not a highway), we arrived to Xixim; it was about 10am, just in time for breakfast, included in our package. The lobby is not impressive, but the view from the bar where we were served breakfast is nothing short of breathtaking. During the days we were there, the beach was for ourselves only. If you are looking for relaxation, no hordes to fight against for a shade to sit under or a place to lie in the sun, this is the place for you: no beach parties or vendors, of for that purpose, no one in sight, except for the fishermen who pass by in their motorboats northbound from around 8am to 10am.

The water here is ideal for kids: shallow even away from shore, and no waves at all (forget about surfing). It is not as crystal clear as in Cancun or Grand Cayman, but very nice anyway. If you have been in Cancun, you might have noticed that there are no seashells anymore at all; they are all here! plenty of them, maybe too many of them for bare feet; the hotel asks you not to take seashells away, in order to preserve them. Maybe it was the season, but there was also much seaweed both in the water and on the sand; remember, Xixim lies within a protected ecological reserve. Also on this line, there was an odd experience: near the water, there are lots of underground worms; my little daughter quit digging for good here. We moved on to kayaking, which is a breeze without the waves. There are bikes available, for adults only because of size. Too bad if there are kids in your party. It seems that few guests ask to use them, since the bikes could use a little maintenance and look rusty. We would suggest the management to get new bikes and some children’s.

The room, or more exactly a cabin, is just as in the photos. Beguiling enough for a honeymoon; remember however that there’s no TV or AC, but this is not a major issue. The shower is an interesting concept: two sides of it are mosquito screens, then a small garden, and a sticks enclosure. This is supposed to prevent peeping toms; anyway we bathed during daytime only. Our cabin was in front of the beach, thus we had a first row for some awesome sunsets. There is a vegetation strip between these cabins and the beach for conservation purposes. We were blessed with a gorgeous full-moon, and enjoyed it walking on the beach; this was an incomparable experience. Security is not an issue here. What really is an issue are mosquitoes and flies; we had never seen so many of them, so aggressive. Management do their best to handle this situation: canopies for beds (they are not just for looks), repellent wrist bands, a bottle of “anti-pic” (in case the bugs bit you), and finally, and as a last resource, insect spray. Since we knew about the bugs beforehand, we also took some B-complex vitamins, which are supposed to help deter bugs. Anyway, the aforementioned bugs may be a nuisance. If you are particularly bug-averse, maybe this is not a place for you.

Food is very good and plentiful. Not many items in the menu, but the people here are eager to please the customer. Too bad they did not show us the kiddie menu until the last evening.

We took the tour to see the flamingos, and it is commendable. They take you by car to the nearby village of Celestun, where you board a small boat and head south to the neighboring state of Campeche, where you can see the “petrified forest”, tree trunks that became rock-solid because of sea salt; then you go back to the inlet (“ría”) and head north to see the flamingos, the mangrove forest and the water spring. The latter is a very beautiful place, however, be sure to put on an ecological insect repellent, because 1) there’s lots (and we mean LOTS) of mosquitoes, and 2) you will be tempted to swim, but swimming is allowed only if your repellent or sunscreen is not harmful to the environment. Do not expect the hotel’s description of the tour to be 100% accurate.

  • Stayed: July 2011, traveled with family
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Thank aiki_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecoparaiso, Owner at Hotel Xixim, responded to this reviewResponded August 8, 2011

Dear aiki trip,

First of all, we, the staff at Xixim (Ecoparaiso) and myself, want to thank you, that you chose this little pristine spot to spend your summer vacation. It is really far from home.

We also want to thank you for your heartening review. Appraisals like this encourage us to improve our service day by day. We are sorry you had to deal with so many mosquitoes, but, as you say, we do our best to keep them under control. They are worse in the rainy season, which is right now, and the heat. The best thing is to protect oneself with a good repellent and vitamin B, as you did.

I promise that the next time you visit us, our bicycles will be in better shape. Due to the very salty environment, they get rusty in no time. We will take better care.

Wishing you a wonderful day,
Kind regards,
Verena Gerber

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2011

he worst service in my life! all the hotel smells like city drain!General Manager an arrogant guy named Jaime do not have the less idea about service, he is not the owner so he really do not care loosing customers and potential recommendations. If you eant to see the flamingos just hire a tour in Celestun for 100 bucks instead to pay the exhorbitan rate in eco paraiso. My best recommendfation is stay away from this expensive, far away, bad service place e.

  • Stayed: July 2010
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2  Thank gscullyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2011

If you want to jsut get away from all the bustle yet have the best service, quality rooms and outstanding spa service, this is the place to go!!! An excellent blend of nature, beach, ecology, sea, fitness and spa. This was my first of what I hope will be many visits to Xixim. Wether you are into yoga, a bird watcher, a sunbather or a nature lover, this place can not be missed on your list of best Mexican places to visit.

Room Tip: Master Suites have their own jacuzzi
  • Stayed: March 2011, traveled as a couple
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Thank acamacho1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2011

The opening of the wellness center, spa and yoga center further increased the attractiveness of this hidden gem in paradise.

The food and restaurant are excellent and the addition of some great artworks made our stay truly memorable. yes, there are bugs but this is an environmentally friendly place, so with some repellent you can enjoy the pristine surroundings.

Very friendly and knowledgeable staff! Highly recommend Ecoparaiso.

  • Stayed: March 2011, traveled as a couple
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Thank KukiK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2010

We enjoyed our stay at Eco Paraiso tremendously! Beautiful bungalows & great staff! We loved the coffee/sweet bread service to our window every morning. The road to get there is challenging after a rain storm but the seclusion we found at Eco Paraiso was worth it. Our only complaint would be the bugs.

  • Stayed: July 2010, traveled as a couple
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Thank sunshinewheat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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