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“excellent hotel”
Review of MGM Macau

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MGM Macau
Ranked #26 of 95 Hotels in Macau
Certificate of Excellence
Broome, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“excellent hotel”
Reviewed March 1, 2013

stayed here for three nights in march 2013. Arrived at the ferry terminal expecting to have to get a taxi there but they provide a free shuttle bus straight to the hotel. We were a few hours earlier than check in time but they checked us straight into our room with no issues at all. Very helpful staff at the concierge. Breakfast at the rossio resturantt was great and the lobby was amazing. Definitley recommend eating at the imperial court restaurant. Excellent hotel, worth the money

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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464 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hong Kong, China
Level Contributor
5,508 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 11,909 helpful votes
Reviewed February 14, 2013

We recently visited the MGM Macau to see the recently opened Gold Brick Exhibition, featuring the works of artist - Wang Kaifang that is taking place between 7 Feb to 2 April 2013.

The Gold Bricks are all on open display, six being in the main Grande Praca area of the MGM Grand while the rest are located in the One Central shopping arcade and mall area attached to the MGM Macau and Mandarin Oriental Macau and one being outside on the Nam Van Lake promenade just outside the hotel.

The gold bricks to be quite interesting to inspect and look at. Unfortunately, with the vast number of visitors in the Grande Praca, you have to compete with sizable crowds to enjoy these pieces. However, the others located in less heavily visited areas were easier to see.

Overall, they were interesting and worth finding if you are staying in the MGM Macau, Mandarin Oriental or perhaps the nearby Wynn Hotel. Or if you simply enjoy seeing unique exhibitions, this one is worth looking into.

Stayed February 2013, traveled as a couple
Helpful?
2 Thank BradJill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederiksberg
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 6, 2013

We were 4 people in the Grand Deluxe Suite at MGM Macau / It was nothing but spetacular. Great surrounds and a nice suite. Of course Macau is not like Las Vegas, but the room was definitely the greatest experience we had at a hotel.

Highly recommendable IF you are not on budget :)

  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 14, 2013

This is take 3 to Macau and felt like the MGM.

In fact I wanted to stay there last time, but it was sold out. It's not a big as the Venetian or anything on Cotai, so there are no long queues, huge malls and vast walks.

The rooms are fantastic and are to HK/ Western tastes.

The Lobby was jaw dropping as it was prepared for Chinese New Year.

Unlike the huge Macau/Vegas casinos there is a real attention to detail- the service was fantastic in the main casino, spa and in restaurants.

If you want somewhere classy, spacious and European friendly, plus well located in old Macau rather than Cotai, this is your number one choice!

Very good.

Room Tip: City View, not harbour view.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OLPOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
92 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed January 11, 2013

We were there Dec 23-25. Hotel staff especially concierge are well-trained, very friendly, eager to help, and deserve 5-star commendation. We had the Grand Room with sea view. Our room, while not fancy nor grand, was clean and comfortable with only basic 5-star hotel amenities. The sea view is nice to have but may not be worth a premium coz there's nothing much to see during the day, night time is nicer with some lights flickering afar. In general, the hotel is very nice, conveniently located, and their casino is very decent and offers a very pleasant atmosphere for gambling. Below are some issues for management's attention:
1. The hotel is 5-star but unfortunately a lot of its in-house guests or patrons are not. We were shocked to spot leftover lychee shells and seeds inside one of the hotel lifts one day. We saw guests openly smoked outside the lift lobby on our floor. There were always people hanging out (stretching out rather) in the hotel lobby area, I suspect they were tired casino patrons taking a rest or nap there. On one occasion, we heard someone calling out quite impolitely to a staff (who happened to pass by that area) asking for a coke. ??? I think management needs to do something about that area to reduce disturbance or unpleasantness to other in-house guests.
2. If you plan on using the hotel's free shuttle service to the pier, please allot extra time coz the pickup point is not in front of the hotel entrance but some 7-8 mins walk away.
3. Buffet breakfast at the Fussio is not exactly what you look forward to in the morning - food is average, variety limited. But the price tag is surprisingly cheap.
The hotel is nice and we won't hesitate to return but only if we can get a much much cheaper rate to compensate for having to accommodate unsightly guests/patrons.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TPHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 23, 2012

This is my second visit to MGM this year

I was upgraded to a 2-bedroom suite once I checked in because there are no availability on my is definitely a penthouse (but they have more luxurious villa suites and duplex villas suite), each room have a big jacuzzi pool, a large LCD TV and good beds....

I have nothing to complain on my two visits to MGM this year.

Room Tip: If you aim higher, Villa Suites are available subject to availability and management's approval...
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smith2012_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 8, 2012

Our room was lovely, large, spacious, comfortable bed, enormous bathroom with a great shower, and the front desk gave us a sea view which was lovely. The staff were helpful and friendly and attentive.
I do find casino hotels a little impersonal though but there's not much you can do about that in Macau. I'm glad we stayed on the peninsula and not in Taipa/Cotai strip and there was more to see and do here.
My main issue was the smell of smoke that was everywhere. We booked a non smoking a room but they either made a mistake and gave us a smoking room or the ventilation system is terrible and we were getting smoke pumped in from the casino. Either way, it did sour the experience somewhat.

Room Tip: Make sure you triple confirm that your room is non-smoking upon check in- even though we booked a no...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yoya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MGM Macau

Property: MGM Macau
Address: Avenida Dr. Sun Yat Sen, Macau, China
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Macau
#11 Business Hotel in Macau
#13 Casino Hotel in Macau
#15 Family Hotel in Macau
#16 Romantic Hotel in Macau
#16 Spa Hotel in Macau
#25 Luxury Hotel in Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — MGM Macau 5*
Number of rooms: 582
Official Description (provided by the hotel):
A beacon of style in the Macau skyline, MGM MACAU is a 154-meter tall, five-star hotel resort that reaches towards the sky, while its glass exterior reflects the hues of the South China Sea and the swell of the ocean surf.From the décor right down to the service, MGM MACAU prides itself on its fine attention to detail. Inspired by the arts, every element of the hotel is infused with a sense of creativity and style.Among its many distinguishing features, you will find the European-inspired Grande Praça, housed under a stunning glass ceiling. But there is so much more to this monument to leisure. Its world-class facilities include the award-winning Six Senses Spa, authentic art pieces, and eight signature restaurants and bars to fulfill any gastronomic cravings. MGM MACAU has also become a one-of-a kind venue for meetings and conventions, with each function area offering a distinct sense of style.Truly a work of art all of its own, MGM MACAU is the destination for world-class entertainment and style. ... more   less 
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Also Known As:
Mgm Macau Hotel Macau
Mgm Grand Hotel Macau
Mgm Grand Resort Macau

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