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“Will definitely be back!”

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Sofitel Macau At Ponte 16
Ranked #14 of 95 Hotels in Macau
Certificate of Excellence
Manila, Philippines
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Will definitely be back!”
Reviewed July 6, 2013

Nice and modern room, awesome staff and very nice beddings. Everything in the room was perfect and the check in and check out was very efficient!

It is also one of the best location in Macau.

It is located in the old town so you can just walk to the city center and all the attractions. It is much convenient than staying in the casinos area.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_pinay_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pablo R, Quality Assurance Manager at Sofitel Macau At Ponte 16, responded to this review, July 7, 2013
Bonjour,

Dear TripAdvisor Member (Aka. The-piney-traveller).

Thank you for sharing with us and fellow travelers your recent experience at the Sofitel Macau at Ponte 16. We are glad to know that the service, location and overall product were up to your expectations.

We have shared your positive comments regarding the efficiency of check in and check out with our Front Office Ambassadors. We are sure this will motivate them with the good performance and attitude.

Do you have any plans to visit Macau soon? We hope to remain as your first choice for future trips.

We are looking forward to having you back again,

Yours Sincerely,
J.P. Rodriguez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (473)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Bangkok, Thailand
Level 6 Contributor
208 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed July 3, 2013

this sofitel works, with little to complain about. the location is rather nice and quiet, but it is far away (15-20 mins walk) from all the other casinos and attractions. for the cotai strip, u will need to take the bus.
the room is nice and very modern with nice touches. nothing to complain about at all. the swimming pool is a little small but does have a lot of sunlight. the buffet line at breakfast is very busy and food is alright.
it's an extremely huge hotel, but managed to make it personal somehow.
the club lounge is particularly cool with an amazing view of the city.
free shuttle from the ferry terminal

Room Tip: the harbor room is more expensive, but there isn't a lot to see. i think the city view room has...
See more room tips
  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank banjapat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pablo R, Quality Assurance Manager at Sofitel Macau At Ponte 16, responded to this review, July 3, 2013
Bonjour,

Dear Accorhotels.com traveler (Aka. Banjapat)

We are very happy to know that you enjoyed the personal and cozy French touch that Sofitel offers in this Asian gambling city. As you mentioned, we take pride in being a unique choice that offers a private and personalized getaway for all our guests looking for a nice stay out of the fuzz and buzz of this city.

The location is indeed 20 min taxi drive from Taipa where you can find all the big casino resorts.
However, we are just next to the important historical and cultural sites like Senado Square, St. Paul Ruins, Macau Museum etc… and a nice 15 min walk to other casinos in this side of the city.

We shared your comments with all our Ambassadors including our team in the Club Sofitel.
Any plans to come back? We look forward welcoming you again very soon!

Yours Sincerely,

J.P. Rodriguez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed June 28, 2013

the sofitel is elegant, under-stated, extremely pleasant hotel in macao. got upgraded to an enormous suite - delightful stay. good staff, nice club lounge. concierge not that helpful when it comes to getting advice for restaurants. great casino. will return again and again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank stefan137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pablo R, Quality Assurance Manager at Sofitel Macau At Ponte 16, responded to this review, July 1, 2013
Bonjour,

Dear Accorhotels.com traveler.

What a wonderful review! Indeed, we hope you can visit us again and again and again.

We have shared your comments with our Management team and specially with our Ambassadors in the Club Lounge. We are sure this will motivate them to keep up with the great performance and attitude.

Any plans to come to Macau again? Let us hear from you soon!
Life is ‘magnifique’

Yours Sincerely,

J.P. Rodriguez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Macau At Ponte 16

Property: Sofitel Macau At Ponte 16
Address: Rua do Visconde Paco de Arcos, Macau, China
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#14 Luxury Hotel in Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Macau At Ponte 16 4.5*
Number of rooms: 408
Official Description (provided by the hotel):
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
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Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel

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