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The Venetian Macao Resort Hotel
Ranked #15 of 94 Hotels in Macau
Certificate of Excellence
Reviewed October 11, 2013

this hotel is being built similar to the one in Vegas, but even bigger, the Casinois huge and full of strange gambling games, rooms are huge and clean but not expensive at all, maybe the casino sponsors it a bit shops and restaurant could be seen all around, actually you don't need to leave the hotel for a whole week and will not be boring, recommend it!

  • Stayed: June 2013, traveled with friends
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2  Thank thomas61416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded October 13, 2013

Dear thomaswong416,

Thank you for your feedback, I am delighted you enjoyed the resort facilities and consider us the perfect vacation for anyone!
We look forward to welcoming you back soon.

Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (7,148)
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2,753 - 2,759 of 7,148 reviews

Reviewed October 10, 2013

I stayed here with my husband. The hotel is huge!!! The rooms were huge!!! Everything is on a huge scale!!! The room was very nice and well maintained and clean. The pool was very nice too. Because the hotel was so big it almost felt like we were in an airport at times. The casino had a very serious vibe. We enjoyed our stay but don't think we'd go back.

  • Stayed: September 2013, traveled as a couple
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1  Thank George451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded October 13, 2013

Dear George451,

Thank you so much for sharing such compliments. I'm elated to hear you have enjoyed your experience with us and we can't wait to welcome you back!
We look forward to welcoming you in the near future for another memorable holiday.

Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

This place spares no expense. Have it all....all inside the Venetian.

Upon arrival at Macao airport, we had a Bus Limo waiting for us outside. In we went, off to the VIP check in.

The room was Massive by anyone's standards. I had a full 2000 square foot palace. Live plants in the room, dining table and room for 6 people, Bed fit for a Royal Court and a Bathroom people only see in those Hollywood home TV shows. Everything I touched seemed to be gold plated.

The Casino is really nice and a bit more secure than the ones in Las Vegas. No Cameras, Phones, Etc allowed. Just have to watch your chips when walking through or playing.

The layout is great. Casino inst as big as I would think but its certainly magnificent.
Restaurant, Shows, entertainment all first rate ++

Stay at the Venetian. Its really an amazing property.

  • Stayed: February 2013, traveled with friends
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1  Thank SonicSpringBok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded October 13, 2013

Dear SonicSpringBok,

We would like to thank you for taking the time to let us know about your recent stay at The Venetian Macao Resort Hotel.
For safety & security reason cameras & video cameras, firearms of any kind, knives or any other sharp objects or hazardous or combustible or corrosive item(s), luggages or umbrellas, computers and computing equipment including but not limited to laptops & handheld computers, electronic and/or electrical equipment, gadgets and appliance’s; and such other items which security officers, in their full discretion, may deem unfit to bring into the Casino. All mobile phones are required to be on silent mode and guests are strictly prohibited from any form of still or video photography through the use of any type of devices.
Hope your future travel plans will include Macau again and we look forward to welcoming you back to The Venetian Macau Resort Hotel on your next holiday to this sensational city. Hope you will share with your friends in Philippines about us.

Warm regards,

Dave Chan ~ Manager of Customer Care

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Reviewed October 10, 2013 via mobile

This is amongst the top few 5 star luxury hotels here in Macao and justifies every reason why it deserves to be 5 star. Great location and well placed amongst other hotels. The rooms were very spacious and comfortable. We were staying in the South section of the hotel ( they have south and north hotel suites ) and there was not much of a view, but with so many things to do inside the hotel, we didnt really get much chance to peep outside the window. Definitely worth the stay here.

Stayed: October 2013, traveled with friends
1  Thank rajan_g4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded October 13, 2013

Dear rajan_g4,

Thank you for sharing your comments following your stay. We're glad you got to take advantage of our location to explore the area. There are always lots of new things to see in the neighborhood, be sure to return soon!

Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

The room and pols were very opulent but we got lost so many times in 2 days it was ridiculous. We got a map of the Hotel but it didnt help much. It is just too big. The casino was average too compared to Australian casinos, no tis, sports betting or bars but went to 4 others in Macau and they were all the same ,breakfast also very averAge

Stayed: October 2013, traveled as a couple
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded October 10, 2013

Dear Lisa H,

Thank you for your feedback, I am delighted you enjoyed the resort facilities. Getting lost can be very distressing however in the Hotel there are Security Officers in brightly coloured yellow jackets stationed most areas who are happy to extend their assistance when necessary. We look forward to welcoming you back soon.

Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

This hotel is amazing, I read other reviews after I booked and had second thoughts but once I got there it was fantastic. We arrived about lunchtime, straight to check in which was all done within 15 mins. They gave us a map which was very helpful, like probably 90% of other people we went through the casino but honestly you didn't have to. Room was stunning apart from one small issue, when you went to the toilet it smelt like cigarettes, guess this was coming through the vent as we had a non smoking room. You could spend days in there just looking at the shops and eating, which of course isn't a bad thing... I can highly recommend this hotel

  • Stayed: September 2013, traveled with family
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Thank Kylie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded October 10, 2013

Dear Kylie D,

Thank you for choosing to stay with us and we are pleased to know that you had an enjoyable stay. Hope your future travel plans will include Macau again and we look forward to welcoming you back to The Venetian Macau Resort Hotel on your next holiday to this sensational city. The entire team of The Venetian Macau Resort Hotel looks forward to welcoming you back soon.


Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

We booked this hotel from the website and managed to get low rates for this suite. Plus, we got an invitation of Key Express (Express check in / early check in). Luckily we came to the Venetian at 11 in the morning and straight away checked into the hotel. We received complimentary vouchers from the hotel such as free welcome photo, free welcome drinks & a few discount vouchers. It was really fun. The hotel room was perfect. Spacious, clean and the view was magnificent (Royale Suite with Cotai Strip View). We spent our weekend shopping in The Venetian Grand Canal Shoppes, which is the largest duty free shopping range in Macau. They even have free shuttle from the hotel to Taipa Ferry Terminal. Will definitely stay here again.

Room Tip: Royale Suite with Cotai Strip View will never disappoint you
  • Stayed: November 2012, traveled as a couple
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Thank izyanliana84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded October 10, 2013

Dear izyanliana84,

Thank you for taking the time to write to us. We are pleased to know that you had an enjoyable stay. Your thoughts are important to us, but we are especially pleased when the feedback is positive. I am delighted that you enjoyed the variety of the entertainment & facilities our Resort has to offer. We look forward to welcoming you back.


Warm regards,

Dave Chan ~ Manager of Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Venetian Macao Resort Hotel

Address: Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Macau
#9 Business Hotel in Macau
#9 Spa Hotel in Macau
#11 Family Hotel in Macau
#15 Luxury Hotel in Macau
#15 Romantic Hotel in Macau
Price Range: $165 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venetian Macao Resort Hotel 5*
Number of rooms: 3000
Official Description (provided by the hotel):
An all-suite integrated resort offering spacious accommodation from 70sqm with lavish facilities, enjoy world-class shopping, entertainment and dining experiences in this signature Macao Property. ... more   less 
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Also Known As:
Venetian Macao Hotel Macau
Venetian Macao Resort

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