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The Venetian Macao Resort Hotel
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Reviews (7,647)
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Reviewed September 12, 2013

The Venetian Macao is a luxury hotel and casino resort in Macau. It is 1 hour ferry ride from Hongkong. The hotel is approx 40 storey & the rooms are very good & spacious. It has the largest casino in the world, and the largest single structure hotel building in Asia. There are many restaurants which have all types of foods. The famous artificial Sky ceiling in The Venetian Macau Resort & Hotel, looks like sky and will change through time. It is so amazing that you will not feel to leave the place.

  • Stayed: November 2012, traveled with friends
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Thank cyrus1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded September 15, 2013

Dear cyrus1971,

Many thanks for the positive review and helpful recommendations to other travelers. It was a pleasure to look after you and I am delighted that you enjoyed your stay with us.
Should you be returning to Macau we hope you think of us The Venetian Macao Resort Hotel, we look forward to welcoming you.

Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013

i arrived at this hotel with my boyfriend and i am super amazed and super stunned with the hotel interiors. i am very excited to roam around the hotel that i can't wait for tomorrow!! i mean OHMYGOD! This whole property is sooooooo huge, the experience is priceless and the rooms are very comfy. Would definitely stay here again..

  • Stayed: February 2013, traveled as a couple
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Thank Sarah Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded September 15, 2013

Dear sj0704,

Thank you for your feedback, I am delighted you consider us a vacation destination for exploration. We look forward to welcoming you back soon.

Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2013

A 5-10mins drive from the Macao Intl Airport, located in the most luxurious venue "The Las Vegas of Asia". The hotel is magnificent! Esplendido! It's like bringing Venice closer to home (Asia). All are suites & massively huge. I had the great view of Galaxy Hotel from my window. If your looking for luxury vacation you have to stay here everything packed in one. Shopping, casino, leisure, cuisine or just lazing out for a sip of coffee you will experience the Venetian style whilst gazing the stars from above...a venetian designed ceilings that will amaze everyone's heart. A ride to the gondola whilst they sing enchantingly.
Reserve a lot of energy because the hotel is massively huge so long walking is advised.

Room Tip: Choose your suite near to the food courts/restaurants wing. Easy way to get to the shops as well.
  • Stayed: October 2012, traveled solo
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Thank CurtisnCristy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded September 12, 2013

Dear ehdzcristy,

Wow! All the way from Johannesburg – South Africa! We are honored to have been your host during your visit in Macau. It was my pleasure to share your positive experience with our team members. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.

Warm regards,

Dave Chan ~ Manager of Customer Care

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Reviewed September 10, 2013

"Oh My God!!!" was my reaction when we entered the hotel. This hotel is so huge that we need the hotel map to roam around otherwise one can get lost. Our room was huge and superb & also had the garden. The third level of the hotel was filled with number of branded shops & restaurants. The best part was the GONDOLA ride. That was an amazing experience. This is the best hotel in Macau.

  • Stayed: May 2013, traveled with family
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Thank panks_41086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded September 12, 2013

Dear panks_41086,

Thank you for letting us know about your recent visit. We hope your feedback will motivate fellow travelers to visit us when traveling in Macau. We are excited to know that your overall experience was brilliant! We would like to see you and your family more often in our hotel. We hope we remain in your mind for further visits in Macau. We look forward to see you soon.

Warm regards,

Dave Chan ~ Manager of Customer Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

There isn't much to do in Macau if you don't love hotels, and this one beats the rest. The property, to start off, is absolutely huge and it takes ages to get from one part of the hotel to another. Once you get used to it, though, it can be oddly homely too. The casino is fantastic and the restaurants serve the finest cuisine and the best wines. The top floors are shoppers' paradise. The typically venetian gondola rides inside the hotel and the sky painted on the ceilings are breath-taking and super fun.

All the rooms are really big and spacious too!

The only problem with the hotel is that the staff isn't very well versed with English.

  • Stayed: July 2013, traveled with family
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Thank sharmajessica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded September 12, 2013

Dear sharmajessica,

Many thanks for the review. It was a pleasure to look after you and I am delighted that you enjoyed your stay with us.
Should you be returning to Macau we hope you think of us The Venetian Macao Resort Hotel, we look forward to welcoming you.

Warm regards,

Dave Chan ~ Manager of Customer Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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