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“Mid-Autumn Festival get away”

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The Venetian Macao Resort Hotel
Ranked #13 of 95 Hotels in Macau
Certificate of Excellence
Hong Kong, China
Level 4 Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Mid-Autumn Festival get away”
Reviewed October 14, 2012

We took the ferry from HK to Macau in 1st class and it was worth the little extra as there is free drinks/noodles offered but more importantly you disembark first so you can get through immigration and on the free bus to the Venetian fairly quickly.

Check in was very smooth, no queues!

The rooms are very spacious, well-appointed and offer everything you need from minbar, TV, Iron, sofa, comfy bed etc.

Bathroom was massive with good power shower and toiletries however you need to be short if you want under it without bending!

Pools were good (4 of them) with a decent selection of poolside drinks/cocktails/snacks. One of the pools is for adults only which was a good touch if you just wanted to chill without screaming weans running around.

Breakfast – Café Deco was average, nothing special. McSorleys was much better standard and value.

Food & Drink – Plenty of options. I would highly recommend 2 places 1. Portofino (Italian food). This place is near the pools without inside and alfresco dining. Very good pastas, pizza & bread. I would suggest you try the Portuguese Red wine, it was very nice. 2. Fogo Samba (Brazilian BBQ). Make sure you go here hungry as you have a buffet for appetizers and starts plus all the meat you can think of and eat which just keeps on coming until you’re full. The Portuguese Albarino was a great find and reasonably priced.

Evening Entertainment – Mcsorleys is ok for pub grub and to meet up and start your night. Bar Florian was good if you like to watch ballroom dancers giving it a bit of yeeha while you drink away. To end the night Bellini Bar is where most people pushed on through to as they have live entertainment in the form a large band with many singers. There was also a dance floor in there which pretty much filled up until the end of the evening.

Outside the Venetian – on one evening we went to Antonio’s http://antoniomacau.com/ to have a Portuguese meal. Highly recommend this place. Good food, service, wine and comes in around $3,000 for two people.

I felt that the Venetian with all its bells and whistles was good value and great if you want to get away from HK without flying but still want to capture that “I’m on holiday feeling”.

Top tip – make sure any time you leave your room you take everything thing you need as it’s a massive complex and not great for popping back to the room.

  • Stayed September 2012, traveled with friends
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Helpful?
Thank mjmscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review, October 22, 2012
Dear mjmscot,

Thank you for your gracious words and sentiments. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. It was my pleasure to share your positive experience with our team members who truly appreciate hearing from satisfied guests. We all look forward to your return.


Warm regards,

Dave Chan ~ Manager of Customer Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Hong Kong, China
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 11, 2012

I went to the Malo spa and clinic to get my hair cut. My stylist, Raymond, was very nice and considerate. I loved the result. What else do I need to say? If you need a salon in Macao and don't know where to go, ask for Raymond at the Venetian spa. You wont regret it.

  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank Patrol_4x4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review, October 22, 2012
Dear Patrol_4 x4,

I am delighted you found the Malo Spa and Clinic impressive. Surpassing your expectations in both service & facilities leaving you with great memories is best recommendation we can ask for. Thank you for your feedback, which I will truly enjoy sharing with Malo Spa and Clinic associates ~ we look forward to welcoming you again in the future.

Warm regards,

Dave Chan ~ Manager of Customer Care
Report response as inappropriate
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Mumbai (Bombay), India
Level 4 Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 10, 2012

Have been to Venetian Macao quiet a few times and have spent lots of time there. Interacted with the hotel team in arranging a wedding. Very professionally managed hotel. Great amenities. Wonderfully large Suite Rooms. Great Casino, Swimming Pool.. I just love everything about the Venetian macau.

  • Stayed November 2011, traveled on business
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Helpful?
1 Thank RajatBMumbai (Bombay)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review, October 12, 2012
Dear RajatBMumbai (B...,

Thank you for choosing to stay with us again, we appreciate the repeat patronage. I am glad that you enjoyed the variety of the entertainment & facilities our Resort has to offer. Our team does continuously strive to exceed our guests’ expectations & I will enjoy sharing your feedback with them. We look forward to welcoming you back for another enjoyable stay.


Warm regards,

Dave Chan ~ Manager of Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
shenzhen
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2012

Been there several times, and I can be surprised everytime when I am there. They offer not only the casino services, but also loads of entertainment facilities and shoppings. You can totally lose yourself there! The decoration of the hotel is also wonderful! Running through the shopping area, there is a canal, it is where you can take a Gondora. Just imagine yourself in Venice city! The feeling is brilliant!!!

  • Stayed November 2011, traveled with friends
    • Value
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Helpful?
Thank yesshuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review, October 12, 2012
Dear yesshuo,

It is a great pleasure to read your review and we appreciate for your time taken to share your Venetian Experience. Thank you for choosing to stay with us again, we appreciate the repeat patronage & I am delighted that we were able to amaze a return guest. It is our aim to ensure all guest have a great travel experience so they can leave us energized, enriched and renewed. We look forward to welcoming you and your friends back in the near future for another memorable holiday.


Warm regards,

Dave Chan ~ Manager of Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 7, 2012

If you have ever stayed at the Venetian in Vegas then you will know what to expect. Top Notch all the way. The room was extremely large and beautiful. The beds were wonderful and everything was spotless. I can honestly say that the hotel staff, the rooms and the pool were 5 star.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review, October 9, 2012
Dear Jackie S,

Thank you for choosing to stay at Venetian & I am pleased you found our suites huge and beautiful! Finally, I appreciate your comments on the friendly service we provide & will be sure to share that with our team. We look forward to welcoming you back soon.


Warm regards,

Dave Chan ~ Manager of Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 5 Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 7, 2012

What A place i think this is the biggest hotel i have ever stayed in!
ok lets talk rooms i have a double room...i had loads of space was super clean bathroom and everything was just perfect! the hotel on itself with the mall the casino and what not...its all just bIG! the venice canal only is worth a visit...it felt very sureal with the whole fake painted sky!
was kinda hard to feel time when you are inside! superb!
it all was just SUPERB! would love to go again!

  • Stayed November 2011, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank jef3frey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review, October 9, 2012
Dear jef3frey,

I am delighted you found the hotel huge and facilities impressive & rooms clean. Surpassing your expectations in both service & facilities leaving you with great memories is best recommendation we can ask for. Thank you for your feedback, which I will truly enjoy sharing with my colleagues ~ we look forward to welcoming you again in the future.

Warm regards,

Dave Chan ~ Manager of Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level 5 Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 5, 2012

The most beautiful hotel of MACAO. Eccellent location, unbeliaveble suite and fantastic casino. You can enjoy all the day inside. Of course 1 or 2 nights are enought in MACAO but if you want to come here, please stay in The Venetian.

  • Stayed February 2012, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RexRicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review, October 9, 2012
Dear RexRicky,

Thank you for taking the time to write how the Resort amazed you with it’s style & beauty. It is very pleasing to see that you enjoyed the variety of the entertainment & facilities we have to offer. We look forward to welcoming you back.

Warm regards,

Dave Chan ~ Manager of Customer Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Venetian Macao Resort Hotel

Property: The Venetian Macao Resort Hotel
Address: Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Macau
#8 Spa Hotel in Macau
#9 Business Hotel in Macau
#11 Family Hotel in Macau
#13 Luxury Hotel in Macau
#15 Romantic Hotel in Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Venetian Macao Resort Hotel 5*
Number of rooms: 3000
Official Description (provided by the hotel):
An all-suite integrated resort offering spacious accommodation from 70sqm with lavish facilities, enjoy world-class shopping, entertainment and dining experiences in this signature Macao Property. ... more   less 
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Also Known As:
Venetian Macao Hotel Macau
Venetian Macao Resort

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