Our second stay here and if anything it felt even bigger and more impersonal than our last trip. Admittedly, we stayed during Golden Week and the public holiday weekend in Hong Kong, so the place was heaving.
It was expensive and overall we didn't feel we got the service we paid for. It certainly wasn't personal. Breakfast was overpriced and when we got there, there was hardly anything left to eat. Elevators crowded to capacity so it took ages to get up and downstairs. Room was large but a little tired. Our suite looked out over the ugly air conditioning plant. It was awful. The TV is small for a suite. No nice toiletries and shower head not working properly. Hair drier broken. Mini bar not replaced.
The highlight was the House of Dancing Water show which was brilliant and the main reason we came to Macau, so for that alone, we enjoyed the trip. Wouldn't choose to stay here again.
- Official Description (provided by the hotel):
- An all-suite integrated resort offering spacious accommodation from 70sqm with lavish facilities, enjoy world-class shopping, entertainment and dining experiences in this signature Macao Property. ... more less
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- Also Known As:
- Venetian Macao Hotel Macau
- Venetian Macao Resort