Stayed there for one night in early August 2012 as it has rated itself for a 5* property. What a wrong call! This is a 3* or 4* hotel at most. The property itself is big. Rooms were basic, cleaning was not done property, carpets were stained (it was already one of their newly renovated rooms). No noise cancellation from the doors so we could hear exactly what happened outside our doors all night. Bathroom doors were also stained and aged so much already. Slippers were made out of paper. Room was very small. The plus side is they have 24 hours convenient stores downstairs by the lobby that not many casino hotels offer ie. convenient stores for crisps and chocolates.
To be fair, staff were attentive and helpful.
DO NOT use their in room massage service, it was awful, awful and so awful. No skill at all (I am a Spa fans and have tried many massages/spas worldwide) and asked for tips at the end and expected at least 20% of how much the massage costed. Rude attitude.
I will certainly NOT go back.
- Also Known As:
- Grand Waldo Macau
- Hotel Grand Waldo