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An Agoda Traveler
Reviewed May 5, 2009

  • Stayed: May 2009
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    • Rooms
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 5, 2009

We stayed 2 nights in April 2009. Our Deluxe room with a sea/harbour view was delightful. Plenty of room, really clean, nicely furnished with balcony and outside furniture. The bathroom was large, with bath and separate shower. Great fittings, nice towels, robes and a full range of accessories. The bed was not ‘Thailand’ hard but firm and very nice linen. A/C worked well. We ate several meals in the hotel and I think they were just OK. The style and class of this hotel deserves a better restaurant and the staff are rather surly. The hotel is situated at the end of Fisherman's Wharf. This is a touristy area of expensive shops and some eating places. The Thai restaurant is good. The rest of the area on the Wharf is a poor copy of various European themes. The Rocks is within easy walking distance to some big gambling hotels. Even if you do not gamble, go and have a look at the scenes in some of the facilities.

  • Stayed: April 2009, traveled as a couple
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1  Thank Kiwiglobetroter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed April 16, 2009

  • Stayed: April 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 12, 2009

This small hotel caught my attention before it's officially opened. Finally I have the chance to try. I'm not dissappointed. It is clean, elegant, stylish and classy. The decoration and design of the washroom, room, balcony and even tea cups are consistency nice, in Victorian style. Since I've been Macau several times, what I need is just some shuttle information and help concerning the luggages, and the staff are polite and helpful in general.

The downside is that they don't have swimming pool, while the gym room opening hours is like 9-6 p.m. Also, most tourist attractions are not within walking distance, though they have the shuttle service. The cafe provides good breakfast buffet while the food ordered from a la carte menu is less satisfactory.

In spite of it's insufficiencies, which are mostly expected, I have a great time staying in the the hotel. Great enough to have the motivation to write a review.

  • Stayed: December 2008
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1  Thank bilibalahk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2008

Arrived in Macau and stayed at the Rock Hotel located at the Fishermen’s Waft. This hotel is relatively new, a beautiful hotel with a Victorian classy setup and décor but was disappointed with majority of the staff that are not well informed on a lot of matters pertinent to Tourist attractions or facilities.

A case in point was that upon arrival into the Fishermen’s Waft compound, I asked a Security Guard for direction to the Hotel in Cantonese but mentioned the Hotel’s name in English as I do not know how to read Mandarin to pronounce it in Cantonese. To my surprise, the Security Guard told me that he does not understand Cantonese nor English but can only understand Mandarin! Well, that may be the fact but don’t you think it is only appropriate for an Employee in the same compound to be at the very least know their own facilities or attraction within in English i.e. the one and only Hotel in Fishermen’s Whaft or is this plain ignorant! The Hotel Employees were pretty helpful in particular those at the Reception and Concierge but some how or rather, the information provided were not very accurate i.e. the shuttle service provided. This information was not even provided to us when we made the reservation in which we were not told that we could opt for this service upon arrival at the Macau Ferry Terminal. Upon checked in, we were then told that the shuttle service would be provided to go to the Senedo Square after 10.00am everyday. However when we boarded the van, the driver was reluctant to answer any questions besides being extremely rude and only insisted us on reading the information sign on the van’s destination. Well, not all Chinese read Mandarin! The shuttle service within the Fishermen’s Whaft compound was equally appalling, as the Drivers’ attitude was the same except for one who took us at about 2.30pm on August 20th was more helpful in answering questions.

Despite having difficulty in getting much information from the Fishermen’s Whaft employees, we managed to visit Senedo Square twice besides visiting the Guia Fortress, Ruins of St. Paul’s Cathedral, Kun Yum Tong or the Goddess of Mercy Temple and Macau Tower, thanks to the more helpful Taxi Drivers and the Macau street pedestrians.

While in Macau, don’t forget to pick up some nice Portugese Egg Tarts and Almond Cookies from Koi Kei. If you do not wish to gamble, one day at Macau would be more than enough to visit its attractions and tourist sights.

  • Stayed: August 2008, traveled as a couple
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Thank Canny SL T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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