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Reviewed March 6, 2012

Staying at the Rocks is a bit like being in Disneyland but it is a poor attempt at Victoriana. Also it is located in Fisherman's Wharf which is rapidly turning into a ghost town in Macau. The room was ok,nothing special, and there was a smell of cigarette smoke through the whole building. I only stayed one night but I wouldn't go back again - there are plenty of other, better hotels in Macau. Oh and if it is raining and about 7.00pm, forget being able to get a taxi out there, even with the help of the hotel staff. All they can do is ring for you but they get no reply. Had to hike for about 20 minutes to get a cab.

  • Stayed: February 2012, traveled on business
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Thank Seasider888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2012

I stayed at the Rocks Hotel in Macau for three nights and enjoyed my stay. The hotel is located at the end of the fisherman's wharf development in Macau, which doesn't seem to have been a great success as lots of the units are empty, and there only ever seems to be a handful of people strolling round it. However this means that the hotel and the area around it are fairly quiet which can be a blessing given that Macau can be very hectic, particularly on weekends when there are hoards of visitors from the mainland coming across to gamble. It is only a short walk to the main casinos and the more historic area around the ruins of Saint Paul's.

The staff at the hotel were very friendly and helpful, and moved my room for me after a small problem with my first one with no fuss whatsoever. The room was large, very clean with a big bathroom and complimentary wired broadband access. All the rooms have balconies either overlooking the wharf and the ferry terminal or out to Taipa. The hotel's decor is very interesting in a sort of victorian style which works pretty well.

Breakfast was ok, nothing special but passable, although communication with the egg chef was challenging as he spoke little English. The waiting staff were always quick to translate for me though so it wasn't a problem.

The only downside is that the hotel is a little on the expensive side, but it appears that most of the good ones on Macau are.

  • Stayed: February 2012, traveled solo
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Thank WindsorVillain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2012

I have just stayed for a night at the Rocks hotel and arrived already a bit late for a meeting. The staff at the hotel was extremely helpful, calling a taxi while I went upstairs to the room, connected the computer, checked the e-mail, and returned back to get the taxi. This took no more than 5 to 10 minutes. Something that I can consider as personalized treatment even if other customers were there and for what I gathered, having the same type of treatment. In a nutshell, the staff was friendly, helpful and very nice. The hotel looks really nice, designed to appear as a Governor's colonial house although with quite a of the decor in plastic (e.g., the parakeets in the cage in the first floor) which feels a bit disappointing. However, the lobby area is really pleasant and a good place to have informal meetings with your business colleagues if some of them are staying in the same hotel. The bedroom and the bathroom were both large, well decorated, and a mix of comfortable and practical. Unfortunately it was foggy outside, but I guess the view from the room's veranda must be gorgeous when the weather is nicer. The hotel is quiet at night and I had a marvelous night sleep. The breakfast is also a plus, with a mix of western and Asian cuisine, and everything fresh, presentable and pleasant. I cannot add much about the location because I could not get its grasp (kept jumping in and off of taxis without much time to do anything else). Overall though, I think this hotel is a really good choice to stay in Macau.

  • Stayed: February 2012, traveled on business
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1  Thank Pumbainjapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2012

Great boutique hotel
- excellent rooms. great interiors, furniture n fittings in the room
- very helpful staff. We were trying to get tickets to the House of Dancing Water but found that it was sold out. The concierge / reception staff went out of their way to help source tickets from some travel agents who had a couple of surplus tickets. Led to brilliant evening for us. Much appreciated.
- great decor and very well maintained hotel
- good spread at breakfast

Only downside - no swimming pool
Biggest upside - No casino in-house. Keeps the hotel nice n quiet.

Room Tip: Ask for the corner rooms - they are larger than the others.
  • Stayed: December 2011, traveled with family
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1  Thank bonjour_mon_ami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

We stayed at The Rocks when visiting relatives in Macau. The whole hotel is immaculate and they could not have been more helpful. The rooms are lovely and overlook the lagoon where the ferries come and go to Hong Kong. There are unbelievable sky lanes taking tourists from the airport, ferry port to the various islands which make up Macau. The length of the bridges linking different areas of Macau have to be seen to be believed.

Breakfast each day was presented very formally, with our own personal waitress each day, who soon found that we could take endless amounts of tea and coffee. In spite of being the only Europeans staying there we were made to feel at home and nothing was too much trouble. They even made us hot cocoa in the middle of the night on New Years Eve.

Room Tip: We loved the view of the sea and bridges, there was very little noise, but the views were great. Don't miss the Macau tower, especially at night.
  • Stayed: December 2010, traveled with family
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Thank Teleys_mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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