First we booked a Superior room via Agoda at rate around 750 MOP (no ABF) and that's a fair price for us (2 girls). Not long before we traveled, one more friend decided to join our trip so we contacted the hotel directly to arrange an extra bed in our room. Finally we ended up paid 437 MOP more for an extra bed. That's a bit too much as it cost more than half of the room price.
Anyway, we used hotel shuttle service from ferry terminal to the hotel. When it came to pick us up, i'm a bit worry because we were only 3 customers in that small old van! I wonder what the hotel will look like.
Finally we arrived at the hotel, probably 5-10 minutes from the ferry terminal, quite good location - 7/11 and some restaurants are located just in walking distant from the hotel. The hotel's lobby looks quite luxury, lots of staff and other customers... better than what we thought.
We checked in to our room, as soon as we stepped in the room - we banged into the strong cigarette smell, strong enough to make all 3 of us felt dizzy. And yes, this is the non-smoking room. They even have a sign sayssmoking is prohibited and fine is 600 MOP. I wondered if anyone ever pay that. We called the reception and he sent the maid to sprayed inside our room. The spray that she used is quite good, so it covered the bad smell immediately. The reception guy called to follow up 5 minutes later and asked if we ok. At that time, it was fine. We went out for a few hours, came back and faced the same problem - cigarette smell. I think this smell is stuck in the carpet or curtain, that's why it still there so strong and i think the hotel know this problem. This time we went down to the front desk and asked if we could change the room. Luckily, we can - and guess what, there were no standard room available so we got upgraded to the Executive Suite!
As many reviews said the room is old decor, but i personally think it's quite charming. The room (the second room we got) is clean, spacious, fully equipped, bathroom is large, shower and toilet is great - and everything working properly. The staff are helpful and responded to our inquiries promptly. I think this is one of the best value hotels in Macau. Yes, this hotel has no casino - but well, while you are in Macau there are casinos everywhere and you can just walk or take the free casino buses. That's not an issue.
All in all, we enjoyed our stayed and felt comfortable and secured at Metropark. Would definitely considered staying there again if we visit Macau in the future.