So I went to Macau from Hong Kong just for an overnight trip on the weekend and booked into the Metropark Macau. Based on the website and the site I used to book the hotel I thought it would be very nice, the pictures online are beautiful and the price was quite expensive (about 180 GBP).
I arrived to find the staff were hardly able to speak English, and using a system of checking people in and out that I think must be from the 1950's! Lots of little bits of paper, things for me to sign, confusing me about what they were charging my credit card (I had paid up front, then they asked me to pay a 500HKD deposit and they put a hold on my card for the amount of the room again).
When I got to the room on the 21st floor, which was a good thing as the view was great, it was large and not too terrible, but absolutely seriously outdated. The bed was the best part of the room, it was a King and was actually really comfortable.
However, when I got in at around 3AM after going out to a few casinos and bars, I could not get the lights in the room to turn off. All the lights are controlled by a little remote thing next to the bed which (again) looked like it was made in the 1950s by the guy who invented the first computer. Some of the lights would go off, but others would turn on as I turned them off! I ended up unplugging all the lamps and calling the front desk for help. They sent up a little, very apologetic maintenance guy (very friendly and did his best to be fair) who couldn't understand what my problem was. The solution in the end was to remove the bulb from the troublesome light.
In the morning, I awoke around 5 minutes before the breakfast I ordered the night before was meant to arrive. It was 30 minutes late after all that, and it was pathetic to say the least - definitely not worth the trouble. I then went to have a shower in a bathroom that looked like it hadn't been updated in over 20 years - it reminded me of the crappy hotel bathrooms I used to stay with my parents in back in the 1980s!! The shower curtain was rank, and the ugly tiles had black stains (mold?) in the grout. The water pressure was bad and the temperature impossible to control with the retro style two separate controls for hot/cold.
Check out was another experience of papers and envelopes and more signatures and processing another transaction on my credit card. I am not looking forward to checking my account online on Monday!!
All in all - just go for it and stay in one of the nice hotels/casinos when you come to Macau - the Wynn is incredible FYI!
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- Also Known As:
- Metropark Hotel Macau